Holiday Inn Express & Suites Birmingham South - Pelham by IHG
4.4718 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Located near Hwy 65, Holiday Inn Express & Suites Birmingham South – Pelham delivers warm Southern hospitality and comfort that exceeds expectations.
Just minutes from the Pelham Civic Complex, Eagle Sports Complex, and University of Montevallo, we are your gateway to concerts, sporting events, and conventions. Sports teams enjoy our proximity to Hoover Met for easy access to tournaments. Business travelers appreciate proximity to major offices including Pelham Government, Regions Bank, Blue Water, Southern Company, and Blue Cross Blue Shield.
Fuel up with our complimentary Express Start® Breakfast buffet, stay active in our Fitness Center, and take a refreshing dip in the indoor pool. We offer flexible meeting space and a 24-hour Business Center, plus free Wi-Fi throughout your stay. Take advantage of free parking and convenient EV charging stations. Unwind in spacious guest rooms featuring premium bedding and thoughtful in-room amenities—designed for your ultimate comfort.
Location
Holiday Inn Express & Suites Birmingham South - Pelham by IHG
260 Cahaba Valley Road, Pelham, AL
35124, United States
Hours
Reviews
4.4
718 reviews
5 stars
472
4 stars
156
3 stars
45
2 stars
15
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individuals like Orlandria and Pam who provided excellent service.
Cleanliness
While some guests praised the cleanliness of the hotel, others reported issues such as dirty rooms and bathrooms, indicating inconsistency in housekeeping standards.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others noted issues like missing items and poor quality.
Room Conditions
Several reviews mentioned problems with room conditions, including outdated amenities, maintenance issues, and noise disturbances.
Location
The hotel is conveniently located near dining options and attractions, which was appreciated by many guests.
- DDDH DHDec 29, 20254.0We had a wonderful stay here, thanks to Orlandria at the front desk! We accidentally booked a handicap room through a 3rd party. When we discovered our mistake during check-in, Orlandria began taking steps to see if she could do something to help. Jennifer walked up to the desk however, and took over our check in process. She refused to make any attempt to provide us with an alternate room of any kind, not even a handicap room on something above the first floor. Jennifer said it was impossible to make a change because of the 3rd party booking, and that was the only handicap room available. I have traveled extensively, am an IHG member, and am also being asked by IGH to become a Club member. We knew Jennifer was wrong, but we acquiesced. It was our mistake after all. When we entered the room, there was a smell of water in the air, perhaps from flooding in the bathroom or a broken AC/Heat system. The AC/heat would not turn on. The room was very cold. We returned to the front desk to complain. We approached Orlandria, who contacted someone who appeared to be a manager, and Orlandria moved us to a non-handicap room on a higher floor. While I had the impression that Jennifer knew there was a problem with the room in which she originally placed us, Orlandria was very friendly in all of our encounters. The bed in our new room was very cushy and the heat worked well. The hotel was clean, and the breakfast was plentiful. Though a busy road is on the front of the hotel, a large parking lot is behind the hotel. We did not hear any road noise in our room on the back side. Thank you Orlandria!
- BMBrittain MitchellDec 14, 20255.0Women here for church with the Parkview church, the staff was nice everything was not the restrooms were nice the rooms were nice, it was a great time.
- CLChristopher LDec 14, 20255.0Room was clean staff was polite and friendly. Breakfast was free. They also let me park a 26' moving truck on property wich was a bonus .
- T2Traveler 25Dec 7, 20255.0Great experience! I can tell you what makes a difference (besides a clean room) is the excellent customer service and attitude from the lovely woman at the front desk named Pam. She was very kind and still understands the concept of ‘treat others the way you want to be treated.’ She is good vibes and I’d recommend this hotel. They must have good management and they care about their guests and the cleanliness of their hotel.
- DDDominickNov 30, 20254.0It is simply to close to the main road. The sound abatement is insufficient. Other than that. It is in expensive and very clean. Surrounded by many culinary options.
Frequently Asked Questions About Holiday Inn Express & Suites Birmingham South - Pelham by IHG
Which airport is closest to Holiday Inn Express & Suites Birmingham South – Pelham?
Holiday Inn Express & Suites Birmingham South – Pelham offers proximity to Birmingham-Shuttlesworth International Airport (BHM) and Shelby County Airport (MGM).
Does Holiday Inn Express & Suites Birmingham South – Pelham offer an airport shuttle?
No, Holiday Inn Express & Suites Birmingham South – Pelham does not offer an airport shuttle.
Does Holiday Inn Express & Suites Birmingham South – Pelham offer EV charging stations?
Yes, Holiday Inn Express & Suites Birmingham South – Pelham features four EV charging stations.
Does Holiday Inn Express & Suites Birmingham South – Pelham offer a local shuttle?
No, Holiday Inn Express & Suites Birmingham South – Pelham does not offer a local shuttle.
Does Holiday Inn Express & Suites Birmingham South – Pelham offer parking for RVs and buses?
Yes, Parking is available at Holiday Inn Express & Suites Birmingham South – Pelham
for R/V's and buses with water and electrical hookups.
What time is the complimentary Express Start® Breakfast buffet at Holiday Inn Express & Suites Birmingham South – Pelham?
Guests can enjoy the free breakfast buffet at Holiday Inn Express & Suites Birmingham South – Pelham daily 6:30 AM – 9:30 AM.
Does Holiday Inn Express & Suites Birmingham South – Pelham feature a pool?
Yes, Holiday Inn Express & Suites Birmingham South – Pelham features an indoor pool, open daily 8:00 AM – 10:00 PM.
Does Holiday Inn Express & Suites Birmingham South – Pelham offer meeting spaces?
Yes, Holiday Inn Express & Suites Birmingham South – Pelham features meeting spaces for your event needs.
What are the check-in and check-out times at Holiday Inn Express & Suites Birmingham South – Pelham?
Check-in time is 4:00 PM and check-out is at 11:00 AM at Holiday Inn Express & Suites Birmingham South – Pelham.
Is breakfast included during my stay at Holiday Inn Express & Suites Birmingham South – Pelham?
Yes, guests enjoy a complimentary Express Start® Breakfast buffet daily from 6:30 AM to 9:30 AM.
Does the hotel provide any fitness facilities?
Yes, there is a complimentary fitness center available at the hotel, featuring elliptical machines and treadmills.
Are there EV charging stations available at Holiday Inn Express & Suites Birmingham South – Pelham?
Yes, the hotel features four electric vehicle (EV) charging stations for guests.
Is housekeeping provided daily at Holiday Inn Express & Suites Birmingham South – Pelham?
Yes, daily housekeeping service is available to guests during their stay.
Does Holiday Inn Express & Suites Birmingham South – Pelham offer accessibility features?
Yes, the hotel provides accessible parking, mobility accessible facilities, and elevator access for guests.
Are pets allowed at Holiday Inn Express & Suites Birmingham South – Pelham?
No, pets including dogs and cats are not allowed at the hotel.
What nearby restaurants can I visit around Holiday Inn Express & Suites Birmingham South – Pelham?
Nearby dining options include La Cocinita, Chick-fil-A, Margarita Grill, Buffalo's Southwest Cafe, and 2 Pesos Cantina, offering a variety of cuisines for guests to enjoy before or after their stay.
Are there entertainment or event venues close to the hotel?
Yes, guests can visit nearby attractions such as the Oak Mountain State Fair and Alabama Fair for amusement and concert events.
How can I reach Holiday Inn Express & Suites Birmingham South – Pelham using nearby accommodations for convenience?
Nearby hotels include Holiday Inn Express Pelham - Oak Mountain Park Area, Fairfield Inn & Suites by Marriott Birmingham Pelham, Hampton Inn & Suites Birmingham-Pelham (I-65), and Hampton by Hilton, which can be useful for comparing accommodations or meeting guests in the area.