Best Western Premier The Tides

4.6
1829 reviews

About

HotelBest Western
Best Western welcomes you to the Premier life. At the Best Western Premier The Tides, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Orange Beach,AL the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.

Location

Best Western Premier The Tides
26032 Perdido Beach Blvd, Orange Beach, AL
36561, United States

Hours

Reviews

4.6
1,829 reviews
5 stars
1,385
4 stars
264
3 stars
73
2 stars
33
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received high praise for their friendliness, attentiveness, and helpfulness, with specific mentions of individuals like Sydney and Michael who went above and beyond for guests.

Cleanliness

Guests consistently noted the hotel was very clean and well-maintained, contributing positively to their overall experience.

Amenities and Location

The hotel boasts a great location right on the beach with easy access, and guests enjoyed amenities like the pool and breakfast options, although some felt the breakfast should be included in the room rate.

Room Issues

Several guests reported issues with room amenities, such as water pressure, uncomfortable beds, and misleading views, which detracted from their stay.

Value for Money

There were complaints about additional charges for parking and breakfast, leading some guests to feel that the overall value did not meet their expectations.
  • AM
    Aaron Morgan
    5 days ago
    5.0
    We stayed for two nights. The first thing that hit me was that the hotel smelled good. Typically beachside properties have a musty smell. Not here. The pool is heated and felt as good as bath water. The mattress was like sleeping on a cloud. Even better than ours at home. The staff (front desk and bartender) were welcoming and attentive. We will stay here again. Great views from the ocean front balcony.
  • JA
    Jennifer Austin
    Jan 1, 2026
    3.0
    Cold water in our room every day in the morning. They did send someone. I had to wait until water warmed up. Temp was still tepid. Booked beach front didn't get it. Just a side balcony. Very disappointed. Their web site is deceiving. Staff was very nice. No coffee in rooms. Last thing I want do do is go downstairs without a shower so I can pay for a black coffee. Ice machinea nd laundry on every other floor. Elevators super slow. We won't be back.
  • RS
    R scott
    Jan 1, 2026
    3.0
    I have only one complaint but to me it's a major one. I'm in my 50's and I've stayed at a lot of hotels in my life. From very posh to dives but I've NEVER been to one that didn't have hot water. The water here was cold this morning. I waited an hour to take a shower and It's just barely warm. Cold showers SUCK!! So that's why I give you 3 stars.
  • MM
    MrD M.
    Dec 31, 2025
    4.0
    Everything was great, the heated pool and hot tub are great, the beach is just a few minutes walking distance. Great value for the price, the only disappointment is the lighting in the room and around the swimming pool/hot tub. I had to use my LED light to see inside the room and around the swimming pool. You just need to be careful, other than that I will stay again.
  • JA
    Jennifer Austin
    Dec 30, 2025
    3.0
    Rooms and hotel are CLEAN ,staff friendly however No hot water . We're Midwest people. We need hot water for showers. I booked what I thought was ocean view. We only had a side view. Deceiving to say the least.No coffee makers in room. What hotel doesn't have coffee in the room. Sucks!! Had we not already paid we wouldn't have stayed here. We won't be back!! Totally an uncomfortable trip. ***update*** Staff member showed up to work on hot water. He was very nice and understanding. At least they take complaints seriously. I appreciate that.

Frequently Asked Questions About Best Western Premier The Tides

What type of fitness facilities does Best Western Premier The Tides offer?

Best Western Premier The Tides offers a fully equipped fitness room for active travelers.

Is the property smoke-free?

Yes, Best Western Premier The Tides is a smoke-free property.