SureStay Plus by Best Western Mobile I-65

3.1
63 reviews

About

HotelSureStay
At the SureStay Plus by Best Western Mobile I-65 in Mobile, AL, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

Location

SureStay Plus by Best Western Mobile I-65
180 W I65 Service Rd S, Mobile, AL
36608, United States

Hours

Reviews

3.1
63 reviews
5 stars
24
4 stars
8
3 stars
5
2 stars
2
1 star
24
  • GB
    Guy Bowering
    May 16, 2025
    4.0
    I’ve stayed here once before, and I find this hotel overall to be quite good, especially considering the overall value. SJ the manager is absolutely delightful, and Gary who works in housekeeping was so attentive the morning I checked out and made sure I had everything I needed. The only issues I had could happen at any property from a 1-star to 5-star luxury. If I had it to do over again, I would’ve wanted to stay on an upper floor, away from an entrance. And there was also a minor issue with water in the sink and bathroom area, whether it was a leak or something else. I put down a couple of towels and let them know, and they were incredibly nice and attentive. I’d definitely stay again and truly wish SJ and Mr. Gary the very best.
  • AK
    Ashly Knight
    Apr 16, 2025
    5.0
    I had a great experience during my stay! The customer service was top-notch—everyone was friendly and welcoming from the moment I walked in. The front desk staff was especially helpful and went above and beyond to make sure I had everything I needed. It really made my stay feel comfortable and stress-free. Highly recommend!
  • JJ
    Jeremy Jackson
    Apr 16, 2025
    5.0
    Front desk was great and made me feel very welcoming and at home housekeeps was great and on top of all my needs Gm Tracy was amazing such a sweet lady will stay again
  • FR
    Fernanda Riascos
    Aug 6, 2024
    1.0
    We stayed at this hotel on August 5, the people were super friendly, but on the 6th, our wrong job and I wanted to book again and the girl who was there on August 6, 10 pm, seemed a little racist to me. I made my reservation through Expedia, everything was fine. Ready, Expedia customer service called her and she still didn't let us stay. I think she doesn't like Latinos. I didn't like this hotel. I left very sad because of the treatment. We just wanted to rest. We were very tired and she never called her manager. She was hiding. of us

Frequently Asked Questions About SureStay Plus by Best Western Mobile I-65

What amenities are available at SureStay Plus by Best Western Mobile I-65?

The hotel offers free breakfast, a fitness center, free Wi-Fi, and a hot tub. It is also a smoke-free property.

Is breakfast included at SureStay Plus by Best Western Mobile I-65?

Yes, breakfast is available for free for guests at the hotel.