Holiday Inn Mobile West - I-10 by IHG

3.7
1186 reviews
Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Experience southern hospitality and a prime location at the Holiday Inn Mobile West I 10. Our newly renovated hotel is located off interstate 10 at exit 15B Tillman’s Corner 12 miles west of Downtown Mobile CBD. Whether you are in town for business, vacation, on the way to your destination our hotels location and hospitality matches the charm and warmth this historic city has to offer! When it comes to meeting the needs of our guests, we offer amenities such as: 24 hour business center, copy and print services, flexible meeting space up to 225 people, which is great for meetings, weddings, reunions and complimentary transportation to and from the Mobile Area Airports 24 hours advanced notice. Holiday Inn Mobile West I 10 location offers easy access to area Attractions, Shipyards, Airbus, Amazon, Walmart Distribution Center, Alabama State Docks, University of South Alabama and Brookley Areoplex. If you are heading to Mobile to board the Carnival Cruise Ship Fantasy for a cruise to Mexico, then Holiday Inn Mobile West I 10 is the hotel for you! When you book our park and cruise package you will be treated to breakfast for up to 4 people per room, free parking for the duration of your cruise and transportation to and from the Mobile Alabama Cruise Terminal an approximately 15 minute van ride! We look forward to your visit.

Location

Holiday Inn Mobile West - I-10 by IHG
5465 Hwy 90 W, Mobile, AL
36619, United States

Hours

Reviews

3.7
1,186 reviews
5 stars
506
4 stars
268
3 stars
161
2 stars
93
1 star
158

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including mold, stains on bedding, and unclean bathrooms.

Staff Performance

The staff received consistent praise for their friendliness and helpfulness, with specific mentions of individuals like Gerald and Michelle.

Room Condition

Many guests noted that the rooms were outdated and in need of renovation, with issues such as musty smells and worn furnishings.

Breakfast Quality

While some guests enjoyed the breakfast, others found it lacking in variety and quality, with complaints about food being stale or insufficient.

Location Concerns

Several reviews mentioned the hotel's location as being somewhat sketchy or noisy, impacting the overall experience.
  • EE
    Eddie Edwards
    Nov 16, 2025
    4.0
    Stayed 2 nights on Nov 13th in room 532. My stay was very good. To get to the hotel you have to turn down a side street and go behind a gas station. Just know there is a regular Holiday Inn and further down is the Express. The property has a gate around it. Free parking. Which is good. The front desk employees were nice. The hotel has a bar/restaurant, exercise room, and outside pool (which was drained), no spa/hot tub. 😢 They have 2 elevators and 5 floors. Breakfast is free from 6:30-9:30, you will receive a paper ticket for the amount of days you are staying. My issue is if you go eat breakfast at 8am and another person in your party goes to eat at 9am, that person will not have a ticket, what will they do? The rooms were clean and neat. There were a lot of places to charge devices. Nice size TV. Bathroom had body wash, shampoo and conditioner, hand soap and lotion pumps by the sink and in the shower. However, the tub needed to be refinished. It was flaking and had some small rust spots. There is no Microwave in the rooms. The microwaves are located in the hallway by the ice machine (on 5th floor) and in the Sundry shop by the front desk. The WiFi signal was great. I had no issues with connecting or drop signals. The hotel was quiet. I would definitely stay here again.
  • JD
    Jason Dills
    Nov 14, 2025
    5.0
    Great place to stay. The staff was amazing. The food Great and the rooms clean and comfy.
  • DR
    Denise Rice
    Nov 14, 2025
    5.0
    Very friendly employees....
  • SS
    Saint2024
    Oct 24, 2025
    3.0
    I checked in late around 7:15 pm. Staff was nice. The bedroom was okay could use some updates. It very worn out. The carpet is worn out and felt weird. The chair had stain on it . The window curtain has stain and is outdated. The window had something all over it. The bed was clean I check to make sure. The AC does run hot and cold. The bathroom is cleaner than the room. The location is in a quiet area. But the area does look little shady. I think this is my 2nd worst holiday inn I stayed in. They do have a restaurant and serve breakfast. Room did havw a musky smell. I only stayed one night was heading home, didn't feel like saying anything as it was already late and I ma tired from long drive.
  • SJ
    Shanta Jones
    Oct 19, 2025
    5.0
    The rooms are very clean, smell, good. Everything is stock and the people here that work here are very nice and polite. This is the place you need to stay and the price is reasonable. The location is all surrounded by different restaurants.The parking is fair

Frequently Asked Questions About Holiday Inn Mobile West - I-10 by IHG

What are the check-in and check-out times at Holiday Inn Mobile West - I-10 by IHG?

Check-in starts at 3:00 PM and check-out is by 11:00 AM.

Does the hotel provide free Wi-Fi?

Yes, free Wi-Fi is available in public areas throughout the hotel.