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Holiday Inn Mobile West - I-10 by IHG

3.7
(1212 reviews)

Business Details

5465 Hwy 90 W, Mobile, AL
36619, United States
(251) 666-5600
https://www.ihg.com/holidayinn/hotels/us/en/mobile/mobtl/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Experience southern hospitality and a prime location at the Holiday Inn Mobile West I 10. Our newly renovated hotel is located off interstate 10 at exit 15B Tillman’s Corner 12 miles west of Downtown Mobile CBD. Whether you are in town for business, vacation, on the way to your destination our hotels location and hospitality matches the charm and warmth this historic city has to offer! When it comes to meeting the needs of our guests, we offer amenities such as: 24 hour business center, copy and print services, flexible meeting space up to 225 people, which is great for meetings, weddings, reunions and complimentary transportation to and from the Mobile Area Airports 24 hours advanced notice. Holiday Inn Mobile West I 10 location offers easy access to area Attractions, Shipyards, Airbus, Amazon, Walmart Distribution Center, Alabama State Docks, University of South Alabama and Brookley Areoplex. If you are heading to Mobile to board the Carnival Cruise Ship Fantasy for a cruise to Mexico, then Holiday Inn Mobile West I 10 is the hotel for you! When you book our park and cruise package you will be treated to breakfast for up to 4 people per room, free parking for the duration of your cruise and transportation to and from the Mobile Alabama Cruise Terminal an approximately 15 minute van ride! We look forward to your visit.

Location

Holiday Inn Mobile West - I-10 by IHG
5465 Hwy 90 W, Mobile, AL
36619, United States

Hours

Reviews

3.7
1,212 reviews
5 stars
513
4 stars
278
3 stars
167
2 stars
94
1 star
160

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, accommodating, and providing excellent service.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unpleasant odors.

Room Condition

Guests reported that rooms were dated and in need of maintenance, with issues such as broken fixtures and worn furnishings.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking or poorly managed.

Check-in Experience

Several customers experienced long wait times during check-in, leading to frustration.
  • SB
    Shawty Black
    4 days ago
    4.0
    Mardi Gras Weekend 2026 PROS: Staff was so kind, friendly and accommodating. Room was clean upon check-in. A light bulb was blown but was quickly changed. Needed to extend a night and front desk was accommodating in matching a lower rate. Received late check out and didn’t feel rushed! Lobby and hallways were clean. Breakfast was fresh and the attendant was super cool!! CONS: If your room is on the 4th floor facing the roof of the restaurant, you will smell the kitchen lol. No microwaves in the room but one was located near the ice machine. MAJOR CONS: The bathroom needs updating. The ceiling was peeling, shower head was sticking out of the wall, handles on the bathroom counter was loose even though there are no actually drawers to pull open and the shower curtain was just raggedy as can be!! Yes, I would return! 😎
  • JR
    Joanne Rush
    Feb 21, 2026
    1.0
    Do yourself a favor and book literally anywhere else. This place is filthy, and run by people who clearly hate their jobs. You're better off sleeping in your car.
  • BT
    Brandi Triplett
    Feb 15, 2026
    4.0
    Monica was amazing! Thank you, Monica for assisting my partner and I Saturday night. Your friendly, prompt and knowledgeable service helped us and you were so patient. Thanks again!
  • DB
    Denise Bolden
    Feb 11, 2026
    4.0
    Rooms were clean but basic. The staff is friendly and welcoming... the only reason service is not 5 star is because the restaurant/bar was slammed with a couple of obvious large contractor groups...and only 1 server for both bar and restaurant... soooooo it was an extremely long wait for even simple drink orders. It is incredibly convenient to EVERYTHING!
  • AJ
    Anthony Johnson
    Feb 8, 2026
    3.0
    The Room its self is nice and quiet. Bed not that comfortable. Broken cabinet door where the fridge is located which is not a huge issue. The shower is not in good shape. Faucet handle coming off, and the hot is not where it is supposed to be. I don't think maintenance does anything with these rooms. Shower needs work.

Frequently Asked Questions About Holiday Inn Mobile West - I-10 by IHG

What are the check-in and check-out times at Holiday Inn Mobile West - I-10 by IHG?

Check-in starts at 3:00 PM and check-out is by 11:00 AM.

Does the hotel provide free Wi-Fi?

Yes, free Wi-Fi is available in public areas throughout the hotel.

Brand Certified Facts from Holiday Inn Mobile West - I-10 by IHG

This information is certified by Holiday Inn Mobile West - I-10 by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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