Customer Service
Many guests praised the friendly and accommodating staff, highlighting specific individuals for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests reporting bugs and unpleasant odors.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking or experienced issues with availability.
Room Condition
Guests noted that the hotel is older and in need of maintenance, with complaints about outdated furnishings and malfunctioning amenities.
Check-in Experience
There were reports of long wait times and issues with room assignments during check-in, leading to frustration for some guests.