Hampton Inn & Suites Mobile I-65@ Airport Blvd

4.1
793 reviews

About

HotelHampton Inn
The Hampton Inn & Suites Mobile/I-65 at Airport Boulevard is conveniently located in the heart of Mobile, AL. The city of Mobile offers a rich history, prime location and many unique attractions. Whether driving or flying into the Mobile Regional Airport, Hampton Inn & Suites Mobile is conveniently located off of I-65 and Airport Boulevard. With over 300 years of history, the Mobile heritage is reflected in the people, architecture and food with something for every traveler. As the originating city of the first North American Mardi Gras known as 'America's Family Mardi Gras,' streets come alive with vibrantly colored floats and spectators of all ages.

Location

Hampton Inn & Suites Mobile I-65@ Airport Blvd
1028 West I-65 Service Road South, Mobile, AL
36609, United States

Hours

Reviews

4.1
793 reviews
5 stars
428
4 stars
192
3 stars
70
2 stars
38
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting specific individuals for their exceptional service.

Cleanliness Issues

Several reviews noted cleanliness problems, including dirty rooms and common areas, with some guests reporting bugs and unpleasant odors.

Room Condition

Guests mentioned that the hotel is older and in need of updates, with issues like outdated decor, malfunctioning appliances, and uncomfortable beds.

Breakfast Quality

The breakfast received positive feedback for its variety and taste, although some guests expressed disappointment over limited options.

Customer Service Problems

Multiple reviews highlighted poor customer service experiences, including issues with reservations, check-in delays, and unresponsive management.
  • AD
    Amanda Dockery
    4 days ago
    5.0
    Booked an overnight stay for a school tournament. Heather Lind, Director of sales, was so kind and helpful in accommodating our large group and budget. Communicated well with our parent volunteer, hotel accommodations were as described and we received thoughtful welcome signs upon arrival. We look forward to future stays.
  • UG
    ulaş göktaş
    Jan 2, 2026
    1.0
    5 gündür bu otelde kalıyorum Hilton markasına güvenerek rezervasyon yaptım 2. Gün sözde oda temizliği yapıldı sadece yatak düzeltilmiş yerler kirli süpürülmemiş. Bundan Sonra 3 gün daha geçti ve resepsiyona söylememe rağmen oda hiç temizlenmedi havlular bile resepsiyona inip kendim aldım. Bu arada Hilton Diamond statüsünde üyeyim.
  • WB
    Will Balbo
    Dec 21, 2025
    5.0
    Really good customer experience. Always the same consistent high quality, clean and good people behind the desk. Thanks
  • KK
    Ken King
    Dec 14, 2025
    3.0
    Nice enough hotel. Rooms are spacious. Staff is friendly. However hotel is noisy. Free breakfast was good for a free breakfast. There is only one chair in the room, even though the room size would permit. Didn't like always having to sit on the bed. I'll pass on this place next time in mobile
  • RM
    R Miller
    Dec 14, 2025
    5.0
    Everything from check in to check out has been amazing! We will definitely stay here whenever we are in Mobile! Amber checked us in quickly and efficiently and was so welcoming! Met us with a smile and such kindness. She rescued our night and took such good care of us! Ms. Dana met us early with a smile and went out of her way to be sure we had everything we needed! Kim checked us out with a wonderful smile, a warm hug and such kindness! She gave our day the perfect start! I cannot wait to stay here again and reconnect with these wonderful people! Breakfast was yummy! Coffee was fresh, hot and tasted amazing! The room was comfortable, clean and inviting! Everything works! Beds were actually comfy. Thank you Hampton for rescuing our trip! Things were looking really bad, but you gave us exactly what we needed to make our trip memorable in the best way!

Frequently Asked Questions About Hampton Inn & Suites Mobile I-65@ Airport Blvd

What time can I check in and check out at Hampton Inn & Suites Mobile I-65 @ Airport Blvd?

Check-in time is at 4:00 PM and check-out is at 11:00 AM.

Are pets allowed at Hampton Inn & Suites Mobile I-65 @ Airport Blvd?

Yes, pets including cats and dogs are welcome at this hotel.