Home2 Suites by Hilton Madison Huntsville Airport

Reviews

• KM

  Karo Mtz

  Oct 31, 2025
  1.0
  I just want to share my experience this past week, we have stayed in this hotel several times without any problem until this past week, we arrive very late and they assign a room on the second or 3rd floor I can remember well, we were tired and it was just 1 night. That night I took a shower but in the middle of the night I felt really itchy (I though its was the lotion or something else) We travel with 2 small dogs really healthy and clean all the time, they started to scratch uncontrollable but I though it was an allergy but no, after a few days I notice more and more scratching 😣 after a closer inspection I notice fleas! One of them was with tons of them! My dogs are indoor dogs and only go outside to potty in the yard so no other dogs or cats in contact with them. The only place we expose our dogs was that hotel room and like I said I got bitten too, I found several bites on my legs the very next day but I though the mosquitos got me but no it was flea bites! I google them and it was that. Like I said we have stayed at this hotel several other times but on the same room on the first floor near the breakfast area and everything was ok until now. I’m just mad because we got charge for the dogs every time and the room should be cleaned because figs stay there and they are expose to this type of things, I have owened dogs for the longest time and this is the first time they got fleas and specially at a nice hotel. 😔
• MH

  Marvin H

  Oct 19, 2025
  4.0
  Great place to stay. Perfect location to the surrounding attractions.
• JJ

  JR

  Oct 15, 2025
  1.0
  The breakfast was blah. The same thing was offered for a straight 7 days! I asked for room service 3 days out of the 7 days I was there & didn't receive it until the day before I checked out. I got off the elevator & saw housekeeping cleaning my room around 6pm. I asked for service at 630 that morning. I've never seen housekeeping cleaning that late & they were literally cleaning me out! They tried to steal my medicine that has a 1k value & was getting ready to take my 2 bags of seasoning had I not stopped them. It took me 30 mins to realize that my medicine that was in the fridge was gone! I went to the front desk & asked for housekeeping & was told they were gone for the day. After I explained the situation about my 1k medicine being gone & someone having to replace it the guy at the front desk said it was prob in the big dumpster outside. I told him well you need to call housekeeping in. He told me he doesn't have their phone number I asked him to call his manager or supervisor & he said well I'll check the trash back here (at the front desk). He came around the corner with my medicine still in the box with my name & prescription number on it.They attempted to steal my medicine & were going to try to take it or sell it on the streets. I could see if i had checked out & you deeped clean my room & attempted steal my stuff, but I had one more day!! Please check the schedule before attempting to steal. Luckily I made it back to my room in time to see what housekeeping was doing. Why would housekeeping take my medicine out of the refrigerator & give it to the front desk?!
• CT

  Chris Tulloss

  Oct 3, 2025
  4.0
  Nice place, but there are definitely some opportunities in their maintenance department and housekeeping. My room was never attended to for the 4 days I was there, and it smelled bad when I checked in. The shower floor looked dirty. The retainer for the window shade adjuster was torn off of the wall. The toilet seat was about to fall off. The lamp by the couch was broken at the base and fell over a few times. One of the wheels was broken on the rolling table. The hardware was hanging out of the bathroom door lock and cut my arm. The thermostat on the wall doesn't actually do anything. Not sure what was up with the sing drain, but it was taken apart and just laying there. The chair in the room was covered in stains. Oh, and the top hinge on the entry door is pulled out and you have to fight the door to close it right.... These were just things I noticed on checking in. I travel for work so I always take photos at check in for liability reasons.
• MC

  marcie camara

  Sep 3, 2025
  2.0
  We have stayed here before with no problems BUT this time we had to ask for our room to be cleaned and when they cleaned it our sheets were not changed on the beds! This is the first time that has happened and our room had no soap or body wash when we checked in . The clerk was on her phone every time I went to ask her a question which was not professional at all,.

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