Business Details
About
HotelHilton Garden Inn
We are off I-565, about five minutes from Huntsville International Airport and Toyota Field, home of the Rocket City Trash Pandas. Bridge Street Town Centre, US Space and Rocket Center, and University of Alabama at Huntsville are within eight miles. Our hotel is also convenient to several manufacturers, including Kohler, Boeing, and BASF.
Location
Hilton Garden Inn Madison Huntsville Airport
145 Graphics Dr, Madison, AL
35758, United States
Hours
Reviews
4.4
324 reviews
5 stars
225
4 stars
49
3 stars
16
2 stars
18
1 star
16
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with room cleanliness, including hair in bathrooms and uncleaned rooms.
Staff Performance
Customer service experiences varied widely; some staff were praised for friendliness, while others were criticized for rudeness and unhelpfulness.
Breakfast Quality
Numerous reviews highlighted dissatisfaction with the breakfast quality and pricing, with many recommending to eat elsewhere.
Location
The hotel is conveniently located near the airport, but some guests noted noise issues from nearby traffic.
Room Comfort
While some guests found the rooms comfortable, others mentioned issues with bed firmness and temperature control.
- HSHARRY STURDIVANTJan 1, 20261.0I stayed at this location from December 23rd until December 30th. I had a King room. The one star is due to the only bright spot, which is the front desk staff. We had a very early arrival, at around 10:30am , and the staff lets us check in early, and only charged a small fee. The rest of our stay was not unpleasant, but we got mixed information about cleaning service. One clerk told us its was only every three days, another that it was only on request. In our time at this location, we only got room service. once, despite requesting a cleaning, multiple times. The room itself was fine, but dated. Location is close to the airport, and dining. I stayed at this location during COVID and understood why this and many other hotels had limited cleaning. However, I expect more from Hilton, I am not on vacation to switch out my on towels, and take out my on trash. i will be staying at the Hampton INN of Highway 72 in the future, I can get room service everyday, and a free hot breakfast.
- SKSteve KosmalaDec 30, 20254.0You asked how you can improve: Water pressure and temperature in the shower (Stayed with you twice and both rooms had this issue). A couple extra towels would be nice, not the bare minimum. 5 stars is exemplary, I don't hand them out for showing up.
- AGAnnette GreggDec 29, 20253.0Room was very clean. Lobby attendant was very friendly and helpful. The restaurant was closed. The bar was closed and the pool was closed. The bed was comfortable and we were only staying one night but it would have been nice if the bar would have been open. And the shampoo dispenser was also empty so a little underwhelmed with this visit.
- TLTorsten LuxNov 30, 20255.0Ich hatte einen sehr angenehmen Aufenthalt im Hilton Garden Inn am Flughafen Huntsville. Die Zimmer sind groß, modern, sauber und wirklich komfortabel – genau so, wie man es sich in dieser Preisklasse wünscht. Das Personal ist außergewöhnlich freundlich und aufmerksam. Besonders hervorheben möchte ich das Frühstück: kein Standard-Buffet, sondern frisch zubereitetes Ordered Food, sehr persönlich und hochwertig. Die Lage direkt am Flughafen ist ideal, man ist in wenigen Minuten im Hotel und trotzdem ist es ruhig. Rundum ein hervorragendes Hotel – absolut empfehlenswert.
- TNTina NadenOct 28, 20252.0Initially when I called to make a reservation the female employee was very rude but I needed the reservation so I went ahead with it. When I arrived the girl was again rude but I needed to go to sleep so I went ahead and got my room. The next day I checked out even though I had a booking for 2 days.
Frequently Asked Questions About Hilton Garden Inn Madison Huntsville Airport
What are the check-in and check-out times at Hilton Garden Inn Madison Huntsville Airport?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Does Hilton Garden Inn Madison Huntsville Airport offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
Are pets allowed at Hilton Garden Inn Madison Huntsville Airport?
Yes, pets including cats and dogs are welcome at the hotel.
Is parking available at Hilton Garden Inn Madison Huntsville Airport?
Yes, free self-parking is available for guests.
What dining options are available at Hilton Garden Inn Madison Huntsville Airport?
The hotel has one restaurant offering buffet breakfast and table service, with vegetarian and vegan meal options and room service available.
Does Hilton Garden Inn Madison Huntsville Airport have facilities for fitness and wellness?
Yes, a fitness center with elliptical machines, treadmills, and free weights is available free of charge.
Is the Hilton Garden Inn Madison Huntsville Airport accessible for guests with mobility needs?
Yes, the hotel features accessible parking, accessible elevators, an accessible pool, and is mobility accessible.
Are there any nearby hotels to Hilton Garden Inn Madison Huntsville Airport for additional accommodation options?
Nearby hotels include Home 2 Suites, Avid Hotel Madison - Huntsville West, Home2 Suites by Hilton Madison Huntsville Airport, and Clarion Pointe Madison Huntsville, providing various accommodation choices.
What are some nearby attractions guests can visit near Hilton Garden Inn Madison Huntsville Airport?
Guests can visit the US Space and Rocket Center, Toyota Field home to the Rocket City Trash Pandas, Bridge Street Town Centre, and the University of Alabama at Huntsville, all within about eight miles.
How can guests reach Hilton Garden Inn Madison Huntsville Airport from the nearby transit or transportation hubs?
The hotel is about five minutes from Huntsville International Airport but does not offer airport shuttle or transfer service. Nearby hotels like Home2 Suites by Hilton Madison Huntsville Airport may offer additional transit options.