At the Best Western Plus Madison-Huntsville Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Madison-Huntsville Hotel will stand out among other hotels in Madison,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Madison-Huntsville Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many guests praised the cleanliness of the rooms and common areas, though some reported issues with musty smells and unclean bathrooms.
Customer Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Misty and Ricky.
Breakfast Quality
The breakfast offerings were frequently highlighted as excellent, with a variety of options that guests enjoyed.
Renovation Issues
Several reviews noted ongoing renovations that caused disturbances and dissatisfaction, with some guests expressing disappointment in the state of certain facilities.
Room Condition
While some rooms were reported as clean and comfortable, others had issues such as outdated bathrooms, poor water pressure, and maintenance problems.
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Casey Cook
1 day ago
5.0
I stay at a lot of hotels for work when I'm traveling & this was actually a great one! All of the staff members that I encountered were extremely friendly & helpful. The hotel & room was very clean. The bathroom was a little small but we don't spend a lot of time in there. The location was really good too & easy to access. I'll definitely be staying there when I'm back in that area.
JW
jaguar w
Nov 3, 2025
5.0
Great hotel experience! Great amenities, laundry, pool, hot tub, workout room, & airport shuttle ride
NB
Natasha B
Oct 27, 2025
3.0
The air did not work right it was hot . But great location
KG
Katherine Grace
Oct 13, 2025
4.0
The place is really nice- everything's in great condition, and I had a good experience overall. The only downside is thet the bathroom is a bit small, but it's not a big deal. i'd definitely consider coming back.
CH
Chad Hamby
Oct 10, 2025
5.0
Overall i enjoyed my stay, only thing I did not enjoy as much were the bathroom, in the regular king room the bathroom door and tub were tiny compared to the rest of the room. Otherwise bed was spacious and soft, employees were nice. For a weekend the hotel was quite.