Best Western Plus Bass Hotel & Suites

3.7
683 reviews
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Business Details

1949 Village Dr, Leeds, AL
35094, United States
(205) 640-5300
http://bestwestern.com
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About

Hotel
At the Best Western Plus Bass Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Bass Hotel & Suites will stand out among other hotels in Leeds,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Bass Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Bass Hotel & Suites
1949 Village Dr, Leeds, AL
35094, United States

Hours

Reviews

3.7
683 reviews
5 stars
297
4 stars
159
3 stars
76
2 stars
47
1 star
104

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with room cleanliness, including dirty sheets, musty odors, and reports of bedbugs and cockroaches.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude service and poor management responses to complaints.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or cold.

Maintenance Problems

Guests noted various maintenance issues, including broken amenities, outdated facilities, and overall neglect in upkeep.

Location and Value

The hotel is conveniently located and offers good value for the price, but many guests felt the condition of the hotel did not meet expectations.
  • DM
    Daniel Martin
    Nov 17, 2025
    4.0
    Hotel was clean and in good condition. Easy check-in. Rates were very reasonable with a slight discount available for military/retired. Bathroom was very clean. Breakfast had good variety and lady running it seemed to be very proactive keeping everything stocked and ready for guests.
  • SF
    Scott Freeman
    Nov 8, 2025
    5.0
    Coffee is terrible... Buy a real Coffee pot
  • AL
    ALex Leo
    Nov 8, 2025
    5.0
    Good Clean rooms, Nice and quite place, Clean indoor pools, easy access to highway I-20, Lot of food options around, Both breakfast and front desk staff were friendly.
  • TM
    Tammy Massey
    Oct 25, 2025
    5.0
    They are right off of I20 in Leeds Alabama. They are at a dead end and it is convenient. Friendly staff both behind the front desk and the breakfast. We will be staying again in April 2026.
  • CC
    Chris
    Sep 25, 2025
    1.0
    Put us in a 3rd floor last room on the hall next to the janitors closet. Where apparently a maid and her boyfriend were hanging out in at 3am. OK cool whatever but when the monster of a bedbugs comes crawling out from the sheets. That's enough. So if you need some company check out room 329 on the 3rd floor.
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Frequently Asked Questions About Best Western Plus Bass Hotel & Suites

What amenities does Best Western Plus Bass Hotel & Suites offer to business travelers?

The hotel offers spacious work desks in all guest rooms and free internet access to help business travelers stay connected and productive.

Is breakfast included at the Best Western Plus Bass Hotel & Suites?

Yes, breakfast is available for free to all guests at the hotel.