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Best Western Plus Bass Hotel & Suites

3.7
(694 reviews)

Business Details

1949 Village Dr, Leeds, AL
35094, United States
(205) 640-5300
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Bass Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Bass Hotel & Suites will stand out among other hotels in Leeds,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Bass Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Bass Hotel & Suites
1949 Village Dr, Leeds, AL
35094, United States

Hours

Reviews

3.7
694 reviews
5 stars
304
4 stars
162
3 stars
77
2 stars
47
1 star
104

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees who made a positive impact.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and pool areas, with reports of bugs and unpleasant odors.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.

Maintenance Concerns

Numerous reviews pointed out the need for maintenance and updates throughout the hotel, including issues with the pool, broken equipment, and overall upkeep.

Value for Money

While some guests found the hotel to be a good value for the price, others felt that the quality did not meet their expectations, particularly regarding cleanliness and maintenance.
  • JR
    Justin Radi
    5 days ago
    5.0
    O was a great receptionist and did his best to accommodate
  • NM
    Norman McDonnell
    Feb 19, 2026
    5.0
    Had a very positive experience. Manager allowed me to change my reservation to suit my needs. Great staff! Very friendly and accommodating to a very stressful day/evening for my family.
  • BB
    Big Boss
    Jan 23, 2026
    3.0
    Staff very unfriendly and no Manager available
  • JD
    Julie Downey
    Jan 15, 2026
    4.0
    Staff were very friendly and helpful. Rooms were cozy and their breakfast options were better than most continental breakfasts.
  • LR
    Lillian Rose
    Jan 1, 2026
    4.0
    Would be a 5 star but the pool was not able to be used. Too much bleach and the windows were left open for the smell so it was freezing cold. And the fitness center weights are broken. Other than that it was a very pleasant stay. Breakfast was wonderful. Best options with super fun toppings and a super cool latte machine. Really enjoyed everything offered. Several meats and a yogurt dispenser. Fresh fruit and the usual breads. The lady was so kind and just a lovely bright spot. Guy at the desk was very friendly too. Our tub had a drip but it didn't really bother me.

Frequently Asked Questions About Best Western Plus Bass Hotel & Suites

What amenities does Best Western Plus Bass Hotel & Suites offer to business travelers?

The hotel offers spacious work desks in all guest rooms and free internet access to help business travelers stay connected and productive.

Is breakfast included at the Best Western Plus Bass Hotel & Suites?

Yes, breakfast is available for free to all guests at the hotel.

Brand Certified Facts from Best Western Plus Bass Hotel & Suites

This information is certified by Best Western Plus Bass Hotel & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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