Located in Gulf Shores,AL, the Best Western on the Beach is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
The hotel is praised for its excellent beachfront location and proximity to local attractions.
Cleanliness
Many guests noted that the rooms and facilities were clean, although some reported issues with specific areas needing attention.
Staff Service
Staff members received mixed reviews; while some were highlighted for their friendliness and helpfulness, others faced criticism for poor service.
Facilities
The hotel features good amenities like pools and beach access, but some guests reported maintenance issues with certain facilities.
Value
Guests generally felt the hotel offered good value for the price, especially considering its location.
IH
Israel Hecht
2 days ago
3.0
Hotel is ok. Overall this is an older hotel with a need for renovations in my opinion. Would not be my first choice for a hotel in the gulf shores area with the large amount of other options to choose from, but it will satisfy if you are looking for a last minute booking. Front desk staff weren’t very pleasant upon check in, didn’t get a very welcoming vibe. Upon entering my room, everything seemed in order, clean for the most part, coffee pot was dirty, along with the kitchen area in general. Bed was clean and comfortable, you get pretty basic tv channels. Bathroom and shower were clean. The vending/ice machine didn’t work, and breakfast restaurant is not included, and is closed on Mondays, I did not get a chance to try it out for this reason. Indoor pool seemed dirty and the pool is not heated, water was cold, hot tub was 1/2 full, and you have to go to the front desk to rent pool towels and return them or else you will get charged for them. Overall, if you just looking for a place to sleep, this is a option, but if your looking for a hotel to use their amenities and spend time at the hotel, you can find better options.
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Lisa Wilson
3 days ago
1.0
Very rude, mold in bathroom, came into room when was not there to drop off extra towels . Will not be back
GB
Gigi C (bcainfromla)
4 days ago
5.0
Shout out to a hometown hotel that:
✅ was clean and cozy with 3 floors
✅ takes pride in maintenance to keep the property tidy and the rooms kept
✅ is nostalgic, as one of the older hotels right in the heart of beachside Gulf Shores
✅ has pristine views of the beach, sunrise and sunset without all the hype
✅ and has some rooms that provide a small kitchenette with a small stovetop, microwave, sink and refrigerator so you can really feel at home whipping up a nice breakfast.
Thank you, to the friendly staff at BWOTB for making our mother/daughter trip so memorable! The girls of #chickssewfun
#gulfshores #supportlocalbusiness
RO
Ryan Olinger
Jan 4, 2026
5.0
Love the indoor pool and hot tub, especially in January! Balcony room had a beautiful view!
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Nizar Rasho
Dec 26, 2025
5.0
Can’t go higher with starts; but this place is extremely clean and organized; good price on Christmas Day. Lovely staff.
I would only recommend to fix outside fountain so people can wash when they are back from the beach.