Located in Gulf Shores,AL, the Best Western on the Beach is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Guests consistently praised the hotel's excellent beachfront location and easy access to nearby restaurants and attractions.
Cleanliness
Many reviews highlighted the cleanliness of the rooms and facilities, although some guests reported issues with specific areas needing attention.
Service
While several staff members received commendations for their friendliness and helpfulness, there were notable complaints about inconsistent service and some rude interactions.
Facilities
The hotel features enjoyable amenities like pools and beach access, but some guests noted that certain facilities, such as the outdoor shower and elevators, were in disrepair.
Value
Overall, guests felt the hotel offered good value for its location, though some expressed concerns about the need for updates and maintenance.
DH
Dominic Hudson
2 days ago
5.0
The hotel was clean and very convenient to find. We were on third floor with a great view of the beach. The beach was not crowded which was a plus. Love the the mini stove, frig and microwave. Awersome tv as well.
KH
Kevin & Jennifer Hawkins
Nov 16, 2025
3.0
Hotel looks outdated from the outside but is actually nicer inside. Beautiful lobby and rooms are typical hotel room. Loved the balcony that opens directly to the beach. Downside, our king room was missing the advertised microwave. There is no boardwalk to walk to the beach making it difficult. The outdoor shower was turned off, so there was no where to rinse your feet other than tracking into your room and washing there. Our bed was hard and uncomfortable by the second night. There is an attached pancake house but we didn’t eat there, as there was no discount for room holders. Location is great, walking distance to many places.
LK
L Of KC
Nov 10, 2025
5.0
We had a good time at the Best Western Beachfront. We had a top floor room with a beautiful view. The room was clean and the bed comfortable. We had 2 queens that enabled us to have a great 6 floor view, evidently the King rooms are on lower levels. The beach was white sand and clean. Thanks Heather at the front desk for all your help. We there in off season and got a good rate for beachfront. We booked on the Best Western app. The location was good for walking to the Hang Out and the Pink Pony Pub.
FM
Felisha Mitchell
Nov 8, 2025
4.0
Enjoyed the stay. This is our yearly retreat and we occasionally stay here. Comfy beds and love the beach view. Island Pancake House down stairs is good. We will return again.
LS
Laurian Simpson
Nov 7, 2025
5.0
Very beautiful hotel. Dana who works at the front desk was extremely helpful and quickly fixed a minor issue I had with the room. She really ensured everything was done to make my stay delightful. While breakfast isn’t included, there is a breakfast spot at the hotel and the food was good!