Best Western on the Beach

Reviews

• UV

  USF Beach Volleyball

  1 day ago
  5.0
  Dana was an incredible host. Efficient, kind and helpful. This is my second time here and I’d stay here more times with doubt.
• SS

  shannon sanderson

  Apr 23, 2026
  5.0
  I really enjoyed Heather! She was very nice when we checked in! Thank you for the am5 room! It was our last day. Great views!!
• CS

  Colton Steer

  Apr 22, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️- 5 stars for Best Western On The Beach. When all the pack n plays were taken, the owner personally went to Walmart to get one for us. That level of care is rare & our family is super thankful!! Clean, great location, and incredible service. We’ll be back!
• JW

  Jamie Williams

  Apr 22, 2026
  2.0
  We would not stay here again. We enjoyed the location and the beachfront balcony, but the property is majorly lacking maintenance, pride of ownership, and service. They should take a look at and learn from the Holiday Inn Panama City Beach Resort, which demonstrates what a beachfront resort should look like. Cons: 1. Unfriendly front desk staff. They never acknowledged us whenever we walked through the lobby. Very standoffish. We are from the Midwest and were surprised by the lack of Southern Hospitality. 2. The pools were dirty and had a lot of sand in them. The outdoor hot tub wasn’t hot. The outdoor shower to wash sand off by the outdoor pool wasn’t working. There should at least be a sign telling people there is an outdoor shower by the indoor pool. The pool didn’t have shade umbrellas with the loungers. There is no pride in ownership at this property. 3. Dirty premises including lots of cigarette butts all over the place. The exterior landscaping is half dead. Lots of deferred maintenance. Pros: 1. Comfortable beds and we slept very good. 2. The housekeeping ladies were nice and smiled. 3. The location and view from the upper balcony room. Walkable to the Hangout area where we were attending a beach volleyball event. 4. The restaurant breakfast food was good and the waiter was nice. 5. The beach was great but could use a walkway down to the water area.
• KM

  Kelsey Munroe

  Apr 1, 2026
  3.0
  Overall we had a nice experience at this hotel. We booked our room as a last minute booking and when we went to check in, we were told it wasn’t cleaned and had to wait. When we booked, the website advertised having cribs but upon arrival we were informed they did not have cribs. Our room was very spacious but seemed a little dingy/ not well maintained. The hotel was steps away from the beach which was nice. The indoor pool was a nice way to warm up on a chilly day. Overall, not a bad experience! I would book here again for the sheer location to the beach and spacious rooms!