Business Details
About
Hotel
Located in Greenville,AL, the Best Western Greenville Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
445 reviews
5 stars
182
4 stars
131
3 stars
64
2 stars
24
1 star
44
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty bathrooms, unpleasant odors, and unclean rooms.
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Comfort and Amenities
Guests had mixed experiences regarding room comfort, with some noting comfortable beds and good amenities, while others complained about outdated facilities and issues like air conditioning.
Location
The hotel is conveniently located near the highway and food options, which was appreciated by several guests.
Breakfast Quality
Feedback on breakfast was varied, with some guests enjoying the selection while others found it lacking or poorly replenished.
- VVViewsfromthesouth6 days ago4.0For the price it’s pretty good, the only thing that really needed to be updated is the bathrooms. That are clean, but just really small. Over all good stay
- MMmichael mcdonalNov 11, 20254.0clean rooms nice Friendly check-in, Wonderful quiet peaceful stay
- CBColin BettsOct 11, 20253.0Could be cleaner. Not easy to get to from Northbound lane.
- TTTy TyAug 30, 20251.0If I could leave zero stars I would. I booked through booking.com and paid through booking.com the hotel operations manger Melinda Anisworth was rude and stated that I needed to pay $208.77 again. I explained to her that I already paid through booking.com, I reached out to booking.com and told them what was going on. They contacted Melinda Anisworth, and she stated it’s my fault I shouldn’t have booked through booking.com. Melinda Anisworth was rude and attitude was horrible. I will be reaching out to cooperate to report her. I will call cooperate everyday. The experience I had tonight was horrible, cooperate needs to do something about this lady. I would not recommend this hotel. Update: I’m responding to the owner response. For one you was on the phone with the receptionist, the receptionist had you on speaker. You were rude and as evidenced by your response which is rude. As I said before I would not recommend this hotel. I have contacted cooperate and the issue will be resolved. Even if I have to call them everyday no human should have to experience rudeness from a place where they’re paying their money at.
- SSSusan S.Aug 20, 20254.0Rooms look good, comfortable and for the most part clean. Quiet area, good price.
Frequently Asked Questions About Best Western Greenville Inn
Is the Best Western Greenville Inn pet-friendly?
Yes, pets are welcome at the Best Western Greenville Inn, and dogs are allowed.
Does the Best Western Greenville Inn offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests during their stay.
What are the operating hours of Best Western Greenville Inn?
The hotel is open 24 hours a day, seven days a week.
Where is Best Western Greenville Inn located?
It is located at 56 Cahaba Rd, Greenville, AL 36037, USA.
What brand is the Best Western Greenville Inn associated with?
It is part of the Best Western brand.
Does the Best Western Greenville Inn offer any special promotions?
Yes, you can stay 2 nights and receive a $50 Best Western Gift Card.
How can I contact the Best Western Greenville Inn?
You can call them at +1 334-382-9200 or visit their website at http://bestwestern.com.
Are there any gas stations near Best Western Greenville Inn?
Yes, several Mobil gas stations are nearby, convenient if you need to refuel before or after your stay.
Where can I find gifts or souvenirs near the Best Western Greenville Inn?
Pineapple, a flowers and gifts shop as well as a souvenir shop, is located nearby for your gift and souvenir needs.
How can nearby gas stations and shops assist me during my stay at Best Western Greenville Inn?
Nearby Mobil gas stations make fueling easy during your stay, and Pineapple provides convenient access to gifts and souvenirs, enhancing your travel experience in Greenville.