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Best Western Gardendale

4.1
(631 reviews)

Business Details

842 THOMPSON ST, Gardendale, AL
35071, United States
(205) 631-1181
http://bestwestern.com

About

HotelBest Western
Located in Gardendale,AL, the Best Western Gardendale is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Gardendale
842 THOMPSON ST, Gardendale, AL
35071, United States

Hours

Reviews

4.1
631 reviews
5 stars
319
4 stars
164
3 stars
67
2 stars
29
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including dirty rooms, unpleasant odors, and reports of pests.

Breakfast Quality

Feedback on breakfast was mixed, with some guests enjoying the variety while others found it lacking or poorly prepared.

Room Conditions

Several guests reported issues with room conditions, including outdated facilities, maintenance problems, and uncomfortable bedding.

Value for Money

Many customers felt the hotel did not provide good value for the price, citing high rates for the quality of accommodations.
  • SS
    Sharon Snellbacher
    Feb 5, 2026
    1.0
    The pictures online look different from the actual location on the outside and the inside. The pictures online are a mock up from corporate pictures. It did not have a pleasant smell in the lobby. We were planning to stay for a wedding close by.
  • VR
    Virginia Ryals
    Jan 19, 2026
    5.0
    Clean and quiet with friendly staff and inviting atmosphere. The location great! It is close enough to the interstate to be convenient and far enough away that you don't have to listen to traffic all night. Not the best breakfast but will do. The eggs were cooked too well done for me to enjoy eating and there wasn't any gravy for the biscuits. Other than that, everything was great.
  • DC
    Deb Cart
    Jan 7, 2026
    5.0
    SUPER! 5 stars! The staff of Branigan, Rita, and Brandon were professional, polite, and friendly. Our room was comfortable, clean, and quiet. Excellent breakfast! Kudos to management! Will stay again!
  • EW
    E West
    Dec 18, 2025
    2.0
    pillows are trash better bring one with you. breakfast is terrible. other the that a decent place to crash.
  • GF
    Gregory Freeman
    Dec 13, 2025
    4.0
    All and all, good place to stay if you are in the area. I was there to 3 days and the breakfast stayed the same. Got tired of powered eggs.

Frequently Asked Questions About Best Western Gardendale

What are the operating hours of Best Western Gardendale?

Best Western Gardendale is open 24 hours a day, every day of the week.

Does Best Western Gardendale offer free Wi-Fi to guests?

Yes, Best Western Gardendale provides free Wi-Fi access for all guests to use in their rooms and business center.

Brand Certified Facts from Best Western Gardendale

This information is certified by Best Western Gardendale and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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