Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Our Florence, Alabama Hotel's Near the Tennessee RiverThe Holiday Inn Express® Florence Northeast Hotel is located in the northwest corner of Alabama, an area best known for its variety of outdoor activities. As you visit this friendly town, pause to enjoy the surrounding countryside, which includes the beautiful Tennessee River and Pickwick Lake.Business travelers lodging in Florence appreciate our on-site Business Center and 1,008-square-foot meeting room. We are close to many major businesses, including Wise Alloys, TNT Fireworks, TVA (Tennessee Valley Authority), Coca-Cola Bottling Co., Florence Industrial Park and North American Lighting. The University of North Alabama, Eliza Coffee Memorial Hospital and Helen Keller Hospital are located in Florence, Alabama.Our hotel's property is near the Tennessee River, which boasts excellent fishing, swimming and boating. After a busy day on the river, slow down and enjoy a leisurely game of golf at The Shoals, part of the popular Robert Trent Jones Golf Trail. The family can enjoy a visit to the Alabama Music Hall of Fame, as well as the Helen Keller House and WC Handy Birthplace & Museum.You can begin each day with a fantastic meal from our complimentar, hot breakfast bar, and while lodging in Florence, our guests can also take advantage of the free high-speed, wireless Internet access we provide in each guest room. Our hotel also features an indoor pool and Fitness Center. Welcome!
Location
Holiday Inn Express & Suites Florence Northeast by IHG
180 Etta Gray Street, Florence, AL
35630, United States
Hours
Reviews
4.3
425 reviews
5 stars
250
4 stars
104
3 stars
39
2 stars
14
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness and willingness to help, with specific mentions of employees going above and beyond.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although a few customers reported issues with specific cleanliness standards.
Breakfast Quality
The breakfast received high marks for variety and quality, with many guests noting it as one of the best aspects of their stay.
Noise Issues
Several guests reported noise disturbances from other guests or ongoing renovations, impacting their overall experience.
Management Concerns
Some reviews expressed dissatisfaction with management's handling of issues, particularly regarding customer complaints and policies.
- JXJetlover XJan 2, 20264.0Good as usual. You can feel confident with the IHG Hotel Group. No problems and satisfaction guarantee. Staff is always nice. Shower and beds are good. Breakfast is not spectacular but it clgives you some choices. Recommended 😃
- JBJosh BelcherDec 30, 20255.0Best Breakfast and Breakfast Attendees in the whole State of Alabama… Dare I Say the World!!!
- TTTaraDec 25, 20255.0Today is Christmas; these employees showed so much “above and beyond” customer service today! Thank you from the bottom of my heart. I left an important id in my room and didn’t realize it until I got to the airport 15 minutes away; I called the service desk to see if they could locate it in my room. They not only found it but they had an employee to drive it to the airport so that I would not miss my flight. May God bless you for your gracious service and thoughtfulness
- AMAlex McCoyDec 17, 20255.0I cannot speak on anything bad at this hotel. It is truly our favorite place to stay in AL. We visit at least twice a year and always have the best experience. Staff is so welcoming and kind! I feel safe and love that my children beg to come back again and again. Thank you for being somewhere we can trust and feel right at home.
- TTTracy ThompsonDec 14, 20255.0This Holiday Inn did not disappoint. They did live up to the name. I had no complaints with this stay
Frequently Asked Questions About Holiday Inn Express & Suites Florence Northeast by IHG
What time can I check in and check out at Holiday Inn Express & Suites Florence Northeast?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a complimentary hot buffet breakfast is available for guests.
Is there free WiFi available at the hotel?
Yes, free high-speed WiFi is available in guest rooms and public areas.
Are pets allowed at Holiday Inn Express & Suites Florence Northeast?
No, pets including dogs and cats are not allowed at the hotel.
Does the hotel have facilities for business travelers?
Yes, the hotel provides a business center and a 1,008-square-foot meeting room.
What fitness and recreational amenities are available at the hotel?
There is a free fitness center, an indoor pool, a hot tub, and a treadmill available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator available.
Are there restaurants or dining options near the hotel?
Yes, nearby dining options include Logan's Roadhouse steakhouse, Twisted Tenders, Buffalo Wild Wings, and Hibachi Steak House.
What nearby attractions can guests visit during their stay?
Guests can explore the Alabama Music Hall of Fame, Helen Keller House, and WC Handy Birthplace & Museum, all located near the hotel.
Are there any shopping and retail stores near the hotel?
Yes, guests can visit nearby stores such as Kmart, Academy Sports + Outdoors, Saucony, and Factory Connection for shopping needs.