Business Details
About
HotelWedding VenueBusiness Meeting Locations
Our Florence, Alabama Hotel's Near the Tennessee RiverThe Holiday Inn Express® Florence Northeast Hotel is located in the northwest corner of Alabama, an area best known for its variety of outdoor activities. As you visit this friendly town, pause to enjoy the surrounding countryside, which includes the beautiful Tennessee River and Pickwick Lake.Business travelers lodging in Florence appreciate our on-site Business Center and 1,008-square-foot meeting room. We are close to many major businesses, including Wise Alloys, TNT Fireworks, TVA (Tennessee Valley Authority), Coca-Cola Bottling Co., Florence Industrial Park and North American Lighting. The University of North Alabama, Eliza Coffee Memorial Hospital and Helen Keller Hospital are located in Florence, Alabama.Our hotel's property is near the Tennessee River, which boasts excellent fishing, swimming and boating. After a busy day on the river, slow down and enjoy a leisurely game of golf at The Shoals, part of the popular Robert Trent Jones Golf Trail. The family can enjoy a visit to the Alabama Music Hall of Fame, as well as the Helen Keller House and WC Handy Birthplace & Museum.You can begin each day with a fantastic meal from our complimentar, hot breakfast bar, and while lodging in Florence, our guests can also take advantage of the free high-speed, wireless Internet access we provide in each guest room. Our hotel also features an indoor pool and Fitness Center. Welcome!
Location
Holiday Inn Express & Suites Florence Northeast by IHG
180 Etta Gray Street, Florence, AL
35630, United States
Hours
Reviews
4.3
418 reviews
5 stars
244
4 stars
103
3 stars
39
2 stars
14
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, with several noting clean rooms and well-maintained facilities.
Staff Service
Feedback on staff service was mixed; while some guests highlighted friendly and helpful staff, others reported unprofessional behavior and poor customer service.
Breakfast Quality
The breakfast received positive remarks for variety and quality, with many guests enjoying the hot options available.
Noise Issues
Several reviews mentioned noise disturbances, either from other guests or ongoing renovations, affecting the overall experience.
Management Concerns
There were multiple complaints regarding management's handling of issues, particularly related to guest complaints and policies.
- SDSuzanne DriessenNov 11, 20255.0Quiet, clean and comfortable hotel with friendly staff. Rooms are large with comfortable beds. The free breakfast has something for everyone. Hot items rotate daily. Highly recommend.
- GGGhost GuyOct 26, 20251.0There were kids screaming and running up down the hall ways at 830 in the morning. And the hotel staff would do nothing about it despite multiple requests for them to do so. People are trying to sleep. I will never be back.
- GWGreg WilsonOct 6, 20251.0One of the WORST HI hotels ive ever stayed at! The staff has horrible attitudes, management is bad, and its a major event to get receipt printed. Definately not a fan!
- CMCharlie McColloughOct 4, 20255.0Good spot, nice price
- JSJames SwartzSep 30, 20255.0Nice hotel clean and quiet restaurant within walking distance
Frequently Asked Questions About Holiday Inn Express & Suites Florence Northeast by IHG
What time can I check in and check out at Holiday Inn Express & Suites Florence Northeast?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a complimentary hot buffet breakfast is available for guests.
Is there free WiFi available at the hotel?
Yes, free high-speed WiFi is available in guest rooms and public areas.
Are pets allowed at Holiday Inn Express & Suites Florence Northeast?
No, pets including dogs and cats are not allowed at the hotel.
Does the hotel have facilities for business travelers?
Yes, the hotel provides a business center and a 1,008-square-foot meeting room.
What fitness and recreational amenities are available at the hotel?
There is a free fitness center, an indoor pool, a hot tub, and a treadmill available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator available.
Are there restaurants or dining options near the hotel?
Yes, nearby dining options include Logan's Roadhouse steakhouse, Twisted Tenders, Buffalo Wild Wings, and Hibachi Steak House.
What nearby attractions can guests visit during their stay?
Guests can explore the Alabama Music Hall of Fame, Helen Keller House, and WC Handy Birthplace & Museum, all located near the hotel.
Are there any shopping and retail stores near the hotel?
Yes, guests can visit nearby stores such as Kmart, Academy Sports + Outdoors, Saucony, and Factory Connection for shopping needs.