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Location
Holiday Inn Express Fairhope-Point Clear by IHG
19751 Greeno Road, Fairhope, AL
36532, United States
Hours
Reviews
4.3
501 reviews
5 stars
329
4 stars
90
3 stars
28
2 stars
19
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests noted that the rooms were clean, several reviews mentioned issues such as dust, used items left behind, and a strong chemical smell.
Staff Service
The staff received mixed reviews; some guests praised their friendliness and helpfulness, while others reported rude or unhelpful interactions.
Breakfast Quality
The breakfast offerings were frequently criticized for being bland and unappetizing, with some guests expressing disappointment in the food quality.
Room Comfort
Guests found the rooms to be generally comfortable, but many noted issues with small bathrooms, outdated furniture, and noise from neighboring rooms.
Location
The hotel is well-located near shopping and dining options, which was frequently highlighted as a positive aspect of the stay.
- ADAlexandria DiazNov 9, 20251.0Booked off of Booking.com and selected PAY AT PROPERTY. They attempted to charge the card on the reservation at 11am but we had got a new card and the expo date was different so it did not process. Card should not have been processed at all until we checked in. We always book through booking and pay at the property and no other hotel has ever done this before. When my husband noticed the charge decline he called the front desk and said we would pay when we arrive at the property. Apparently because the card did not process at 11 when we arrived at 5:15 the font desk canceled our original room. The lady at the front desk pulled a paper out of the trash can and written on it was our reservation and said cancel at 5pm. She said we can still get a room but our original king bed room was not available. 1 our original room should have never been canceled and 2 you mean to tell me within 15 min. someone was able to get our room. We had to settle for two queen beds after checking if there was availability ANYWHERE else in the area which there wasn’t. The beds are really comfortable and the rooms get really cool is about the only good thing I have to say. There was a band aid over the peep hole in our room. The bathrooms are atrociously small. Walls are paper thin, outlets by the bed did not work, and tv is very outdated. Today is the day we check out and a receipt was slid under our door . It’s just all very unprofessional. When speaking with a family member about our stay they realized they had stayed here too and had a awful experience. If you are looking for a hotel to stay at in Fairhope the Hampton Inn on Section St. is where to go, we have stayed there many times. Skip this place!
- RSRoger SchuetteOct 28, 20255.0So far so good, watching world series 👌
- CFCharles FiveashOct 19, 20255.0Great weekend in Fairhope and a great stay at Holiday Inn Express
- TBTimothy BrownOct 4, 20252.0They have guess that's above that stomp all day and when you call to let know they don't do anything about it.kind of hard to sleep when you have work.
- PBPatricia BakerSep 25, 20255.0You'll be very pleased with the service the rooms and surroundings
Frequently Asked Questions About Holiday Inn Express Fairhope-Point Clear by IHG
What are the check-in and check-out times at Holiday Inn Express Fairhope-Point Clear?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast provided at this hotel?
Yes, the hotel offers a free buffet breakfast to guests.
Are pets allowed at Holiday Inn Express Fairhope-Point Clear?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Are there fitness facilities available onsite?
Yes, a free fitness center is available, including elliptical machines, treadmills, and free weights.
Is there accessible parking and mobility access at the hotel?
Yes, accessible parking and mobility accessible features are available for guests.
Does Holiday Inn Express Fairhope-Point Clear provide contactless check-in or check-out?
Yes, contactless check-in and check-out options are offered for guest convenience.
What nearby dining options are available for hotel guests?
Guests can enjoy nearby dining at Burger King, Chicken Salad Chick, and Jersey Mike's Subs.
Are there medical facilities near the hotel for emergencies or health concerns?
Yes, Thomas Hospital, Eastern Shore Heart Center, and Family Practice Associates are nearby for medical needs.
What nearby points of interest can guests visit around the hotel?
Guests can visit East Bay Worship Center and Studio B Dance Academy for religious services and dance education respectively.