Cleanliness Issues
Several customers reported unsatisfactory cleanliness in rooms, including mold, dust, and unclean bathrooms.
Customer Service
While many guests praised the staff for their friendliness and helpfulness, there were notable complaints about poor management responses and unprofessional behavior from some employees.
Amenities and Dining
Guests enjoyed the hotel amenities, including the pool and outdoor spaces, but expressed disappointment over the restaurant's limited hours and quality of food.
Room Comfort
Feedback on room comfort was mixed, with some guests appreciating the cleanliness and comfort, while others noted issues with temperature control and noise.