Business Details
About
HotelBest Western
Located in Decatur,AL, the Best Western River City Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.1
452 reviews
5 stars
248
4 stars
100
3 stars
45
2 stars
20
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests praised the cleanliness of the rooms, many others reported issues with dirty rooms, including bed bugs, mold, and unemptied trash.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and accommodating service, others experienced slow check-in and unhelpful responses to complaints.
Breakfast Quality
Breakfast offerings were frequently criticized for being below average, with reports of dry food and limited options.
Room Condition
Numerous reviews mentioned that rooms were in poor condition, with issues such as low water pressure, outdated furnishings, and ongoing construction affecting the stay.
Value for Money
Many guests felt that the hotel was overpriced for the quality of service and accommodations provided.
- JRJamie RaineyNov 15, 20255.0Great hotel. Clean rooms.
- MCmie coeNov 6, 20255.0Much better than the last hotel we stayed in. Friendly and helpful check in. Nice, comfortable room. Clean. Clearly, they care about their guests. Great job, y’all!
- CPCatrina Gillis PaulOct 25, 20255.0The stay at this Best Western hotel was a wonderful experience! Starting with the booking to check in The room was excellent! The location was great! Checking out was the best as well! The only thing I was a little disappointed about was the breakfast. The breakfast was a bit less than I expected Don’t you if it was because it was on a Monday morning or if this is what they offer for breakfast everyday. Sorry I have no photos
- WLWilliam LangOct 23, 20255.0We have stayed here several times so I know what I'm talking about. The rooms have been remodeled recently and they are very nice. The rest of the motel is currently being remodeled. Our bed was very comfortable and the room was clean.
- RARamisa AhmedOct 13, 20255.0Everything was great, breakfast was yummy, rooms were clean, and hospitality was wonderful. All for a very affordable price!
Frequently Asked Questions About Best Western River City Hotel
Does Best Western River City Hotel have a hot tub available for guests?
Yes, the Best Western River City Hotel offers a hot tub for guests to enjoy.
Is free Wi-Fi available at the Best Western River City Hotel?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the operating hours of Best Western River City Hotel?
The Best Western River City Hotel is open 24 hours a day, 7 days a week.
Does the hotel have an on-site restaurant?
Yes, the hotel features an on-site restaurant for guests' convenience.
Where is Best Western River City Hotel located?
It is located at 1305 Front Ave SW, Decatur, AL 35603, USA.
What brands is Best Western River City Hotel associated with?
It is a Best Western branded hotel.
Is there any special promotion currently offered by the hotel?
Yes, guests can stay 2 nights and receive a $50 Best Western Gift Card.
What nearby hotels are available if I want alternative accommodations?
Comfort Suites is a nearby hotel option you can consider during your stay in Decatur.
How can I use nearby places like Comfort Suites to plan my visit?
Knowing nearby hotels such as Comfort Suites can help you compare accommodations or plan group stays around Best Western River City Hotel.
Are there any nearby attractions or places of interest around Best Western River City Hotel?
Comfort Suites is nearby, indicating the hotel is located in an area with multiple lodging options, which may be near various local amenities and attractions worth exploring.