Best Western River City Hotel

4.1
452 reviews

About

Hotel
Located in Decatur,AL, the Best Western River City Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western River City Hotel
1305 FRONT AVE SW, Decatur, AL
35603, United States

Hours

Reviews

4.1
452 reviews
5 stars
248
4 stars
100
3 stars
45
2 stars
20
1 star
39

What are people saying?

AI-generated from recent customer reviews

Room Quality

Mixed reviews on room cleanliness and condition, with some guests reporting issues like bed bugs, poor water pressure, and outdated furnishings.

Staff Service

Staff received praise for friendliness and helpfulness, though some guests reported slow service and unresponsive management.

Breakfast Experience

Breakfast offerings were generally considered below average, with complaints about limited options and food quality.

Renovation Impact

Ongoing renovations led to some dissatisfaction regarding noise and hallway conditions, but some guests appreciated the newly remodeled rooms.

Value for Money

Guests expressed concerns about pricing relative to the quality of the stay, with some feeling it was overpriced for the experience.
  • JR
    Jamie Rainey
    Nov 15, 2025
    5.0
    Great hotel. Clean rooms.
  • MC
    mie coe
    Nov 6, 2025
    5.0
    Much better than the last hotel we stayed in. Friendly and helpful check in. Nice, comfortable room. Clean. Clearly, they care about their guests. Great job, y’all!
  • CP
    Catrina Gillis Paul
    Oct 25, 2025
    5.0
    The stay at this Best Western hotel was a wonderful experience! Starting with the booking to check in The room was excellent! The location was great! Checking out was the best as well! The only thing I was a little disappointed about was the breakfast. The breakfast was a bit less than I expected Don’t you if it was because it was on a Monday morning or if this is what they offer for breakfast everyday. Sorry I have no photos
  • WL
    William Lang
    Oct 23, 2025
    5.0
    We have stayed here several times so I know what I'm talking about. The rooms have been remodeled recently and they are very nice. The rest of the motel is currently being remodeled. Our bed was very comfortable and the room was clean.
  • RA
    Ramisa Ahmed
    Oct 13, 2025
    5.0
    Everything was great, breakfast was yummy, rooms were clean, and hospitality was wonderful. All for a very affordable price!

Frequently Asked Questions About Best Western River City Hotel

Does Best Western River City Hotel have a hot tub available for guests?

Yes, the Best Western River City Hotel offers a hot tub for guests to enjoy.

Is free Wi-Fi available at the Best Western River City Hotel?

Yes, free Wi-Fi is available for all guests at the hotel.