Candlewood Suites Birmingham - Inverness by IHG

Reviews

• DD

  Devon

  2 days ago
  5.0
  Very nice ,and quiet
• AH

  Amanda Hood

  Feb 22, 2026
  1.0
  This is by far the worst hotel we have ever stayed in. The only positive part of our stay was that the staff was friendly and polite. At check-in, everything initially seemed fine, but problems started immediately after. Our room door would not open. Staff had to use a master key and even then struggled to get it open. Once inside, we realized it wasn’t a key card issue — the door itself was faulty. Unless you wiggled the handle in a very specific way, it would not open. The room also had an unpleasant smell and was not the room we originally booked. We returned to the front desk, and they moved us to another room without any hassle. Unfortunately, the second room was still not as advertised. While it at least had the correct number of beds, one bed had no sheets, blanket, or pillows. The other bedding had visible stains. The room was very outdated and had several maintenance issues, including a bathroom door that would not close. There were also guests nearby partying loudly throughout the night and running up and down the hallway, making it impossible to rest. The elevators felt extremely unsafe — they creaked, randomly dropped, and the doors would not open for extended periods. We felt so uncomfortable that we chose to take the stairs from the top floor instead. Overall, this was a very disappointing stay, and I would not recommend this hotel to anyone.
• DM

  Duane McDonald

  Feb 22, 2026
  1.0
  This hotel was horrible and old. The brackets for the soap dispensers are completely broken, the door knob to the bathroom is disassembled, there's a random wood screw sticking out of the plastic tv mount, and our room smelled like cigarettes due to the smell of cigarette smoke coming through the vent in the bathroom. I wouldn't stay here ever again. I'd rather sleep in my vehicle.
• QP

  Quindaryus Parham

  Feb 20, 2026
  2.0
  Staff was not very helpful on check in. Elevator sounds like it's from the 1940's. And there were bugs in my room. The room was nice though.
• TT

  tw123456781

  Feb 19, 2026
  1.0
  I woke up in the middle of the night with bugs in the bed with me. Then I must've killed 11 more before I decided to go to the front desk and to be move to a different room. I will never stay here again

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