At the Best Western Plus Birmingham Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Birmingham Inn & Suites will stand out among other hotels in Birmingham,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Birmingham Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Multiple reviews highlighted problems with cleanliness, including dirty rooms, mold, and unpleasant odors.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service and communication issues.
Breakfast Quality
Many customers expressed disappointment with the breakfast options, citing cold food and limited variety.
Room Conditions
Several reviews mentioned outdated and poorly maintained rooms, with issues such as musty smells and broken amenities.
Location and Value
The hotel is noted for its convenient location and reasonable pricing, but guests felt the quality did not match the cost.
JN
Joselyn Nelson
Dec 19, 2025
1.0
We came back to this hotel because we stayed here last year and it was great, but this year it was terrible. There were ants in the bathtub and in the sink; it was very disgusting. And my bed had hair from the previous guests. What a disgrace of a day.
MR
Mr Review
Dec 10, 2025
1.0
Stay away. Had two rooms, one of which was accessible and ok at best. The other room, which I believe was #220, was NOT ok. The smell throughout the entire hotel, especially in this room, was disturbing. In addition, the bathroom ceiling looked as if it was going to fall in, crumbs EVERYWHERE, damp. Although I arrived quite late, I asked the front desk attendant if I could see another room. She showed me two others and they were just as bad if not worse. Decided to stay put because I at least knew the sheets looked clean. Bed skirts however were filthy.
4P
43 Rajan panchal
Dec 9, 2025
5.0
I had a great stay at the Best Western plus Birmigham.The staff were friendly and made check-in quick and easy. My room was clean, comfortable, and quiet. The complimentary breakfast offered plenty of good options to start the day. Overall, I was very satisfied and would choose this hotel again.
SP
Sorrows Poet
Nov 21, 2025
3.0
3 stars because housekeeping doesn't know who checked out and who didn't. No reason should they be knocking, especially before 0800. Get it together! Also, fitness room looked like equipment feom the 20's.
SG
Steven Gall
Nov 15, 2025
3.0
Check in was slow. Male working had trouble with English. Ask about why no bibles in the room. Again female in morning very bad with English. Couldn't really answer why but offered fo get me one. For some reason in many states when the Patels own the hotel they never have bibles in the rooms. I will now always ask and when they say no bibles in room I will book a different hotel. This happens in Tennessee, Alabama and many other states. Their rooms are ok with wear and tear needing attention. The Breakfast bar attendant couldn't speak good English. Eggs were cold, biscuits cold and crumbled. Utensils to eat with were flimsy no forks ony a combo fire spoon. Trying to eat a waffle was ridiculous. Sausage gravy was cold. Salt but no pepper. Ask attendant I think she said no have. Definitely try another hotel.