At the Best Western Plus Birmingham Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Birmingham Inn & Suites will stand out among other hotels in Birmingham,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Birmingham Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Multiple reviews highlighted problems with room cleanliness, including mold, musty smells, and unclean bathrooms.
Customer Service
While some guests praised the friendly and helpful staff, others reported poor service and unresponsive management.
Breakfast Quality
Several customers expressed disappointment with the breakfast offerings, citing cold food and limited options.
Room Conditions
Guests noted that many rooms were outdated, with issues such as uncomfortable beds and inadequate maintenance.
Location and Safety
The hotel is generally well-located, with many guests feeling safe and appreciating the quiet environment.
AR
Alice Raper
2 days ago
5.0
This motel is clean and quiet. Nice decore and comfortable bed. The breakfast had a good variety and was very good. We highly recommend this facility.
SP
Sorrows Poet
3 days ago
3.0
3 stars because housekeeping doesn't know who checked out and who didn't. No reason should they be knocking, especially before 0800. Get it together! Also, fitness room looked like equipment feom the 20's.
JC
James Calloway
Nov 15, 2025
5.0
Clean hotel. Very friendly staff
SG
Steven Gall
Nov 15, 2025
3.0
Check in was slow. Male working had trouble with English. Ask about why no bibles in the room. Again female in morning very bad with English. Couldn't really answer why but offered fo get me one. For some reason in many states when the Patels own the hotel they never have bibles in the rooms. I will now always ask and when they say no bibles in room I will book a different hotel. This happens in Tennessee, Alabama and many other states. Their rooms are ok with wear and tear needing attention. The Breakfast bar attendant couldn't speak good English. Eggs were cold, biscuits cold and crumbled. Utensils to eat with were flimsy no forks ony a combo fire spoon. Trying to eat a waffle was ridiculous. Sausage gravy was cold. Salt but no pepper. Ask attendant I think she said no have. Definitely try another hotel.
GS
Gail Seale
Oct 28, 2025
4.0
Everything was fine except the breakfast which is why I a gave it 4 stars. Eggs biscuits and sausage were cold. The only sweeteners for coffee was granulated sugar, no artificial sweeteners available.
Also there s only one way in and out. The stairway at the end of the hall was redone to a storage room. Not sure where you would go in case of a fire!