Business Details
About
Hotel
At the Best Western Carlton Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Carlton Suites will stand out among other hotels in Birmingham,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Carlton Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
3.8
1,129 reviews
5 stars
487
4 stars
281
3 stars
129
2 stars
67
1 star
165
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty rooms, mold, and unpleasant odors.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude behavior and poor customer service.
Room Quality
Guests noted that many rooms were outdated, uncomfortable, and in need of maintenance, with issues like broken furniture and pest problems.
Location and Amenities
The hotel is well-located near restaurants and shopping, and some guests appreciated the spaciousness of the rooms and available amenities.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking in quality and variety.
- SKShannon Kraft1 day ago4.0Nice rooms, but we did not have a tub for the kids, only a stand up shower. Nice though. There was a sitting area with tv and then another TV where the two beds are. Also had a fridge and microwave.
- STShanay taylorNov 17, 20255.0I get a room here every time we visit my daughter in college. Always clean, friendly for the most part, breakfast, and close to the college!
- RRRCKOct 18, 20255.0This hotel was very clean, everything worked in the room, the staff were very nice and helpful and the price was right. I recommend it. The location is right off of I65 for quick access and traveling.
- JBJohn BolgianoOct 16, 20255.0Nice rooms , staff especially front desk very friendly and helpful, very pet friendly and large Hotel owed area to walk pets.Breakfast and dinner free to guests, over all a great experience.
- LHLeslieAnn HayesOct 13, 20255.0Had to stay in bham for surgery at UAB the staff here was so nice accommodating. The rooms was clean bed huge comfy towels everything you need we had.Location is perfect so many restaurants close by. 100% stay here if your in Bham / Homewood area
Frequently Asked Questions About Best Western Carlton Suites
Does Best Western Carlton Suites offer free breakfast?
Yes, Best Western Carlton Suites provides free breakfast to their guests.
Are dogs allowed at Best Western Carlton Suites?
Yes, dogs are allowed and pets are welcome at Best Western Carlton Suites.
Is the property smoke-free at Best Western Carlton Suites?
Yes, Best Western Carlton Suites is a smoke-free property.
Does Best Western Carlton Suites have a fitness center?
Yes, a fitness center is available at Best Western Carlton Suites for guests to use.
Is free Wi-Fi available at Best Western Carlton Suites?
Yes, free Wi-Fi is available throughout Best Western Carlton Suites.
What are the operating hours of Best Western Carlton Suites?
Best Western Carlton Suites is open 24 hours a day, seven days a week.
Where is Best Western Carlton Suites located?
Best Western Carlton Suites is located at 140 State Farm Parkway, Birmingham, AL 35209, USA.
Are there any nearby points of interest to Best Western Carlton Suites for visitors to explore?
Yes, Lowe's Home Improvement store and Drury Hotels are nearby, providing convenient retail and accommodation options.
How can guests find local shopping options near Best Western Carlton Suites?
Guests can visit the nearby Lowe's Home Improvement store for home improvement and retail needs, conveniently located near the hotel.
What other hotels are located near Best Western Carlton Suites for alternative lodging options?
Drury Hotels is located nearby, offering guests additional hotel options close to Best Western Carlton Suites.