Brand Certified
Best Western Carlton Suites
3.8(1137 reviews)
Certified by Best Western Carlton Suites • Mar 01, 2026
Business Details
140 STATE FARM PKWY, Birmingham, AL
35209, United States
Certified by Best Western Carlton Suites • Mar 01, 2026
(205) 940-9990
Certified by Best Western Carlton Suites • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Carlton Suites • Mar 01, 2026
About
Certified by Best Western Carlton Suites • Mar 01, 2026
HotelBest Western
At the Best Western Carlton Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Carlton Suites will stand out among other hotels in Birmingham,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Carlton Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Carlton Suites • Mar 01, 2026
Hours
Certified by Best Western Carlton Suites • Mar 01, 2026
Reviews
3.8
1,137 reviews
5 stars
488
4 stars
283
3 stars
132
2 stars
70
1 star
164
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted dirty rooms, including reports of mold, hair in showers, and overall unclean conditions.
Customer Service
While some staff were praised for their friendliness, many customers reported rude or unhelpful interactions, particularly with management.
Room Quality
Guests frequently mentioned outdated and poorly maintained rooms, with issues such as broken furniture, unpleasant odors, and pest problems.
Location and Amenities
The hotel is well-located near restaurants and shopping, but amenities like the pool and breakfast were often criticized for quality and availability.
- JSJared Schnell6 days ago3.0Room was nice, and breakfast was tasty but the floors in the room were making our socks black after walking on it for a few minutes. Roaches were found in the lobby bathroom..and the shower was dirty.
- ABAddie BrownFeb 21, 20264.0Need just a tid bit more touching up
- MLMiro LagoFeb 10, 20262.0Worn out rooms. Poor service. Cheap motel.
- JPJ R PayneFeb 3, 20264.0Nice pet friendly place close to restaurants
- MCMiranda CJan 22, 20264.0Room 211. Decent enough room just needs a little cleaning. No freezer in the fridge. Very dirty floors. Breakfast was good.
Frequently Asked Questions About Best Western Carlton Suites
Does Best Western Carlton Suites offer free breakfast?
Yes, Best Western Carlton Suites provides free breakfast to their guests.
Are dogs allowed at Best Western Carlton Suites?
Yes, dogs are allowed and pets are welcome at Best Western Carlton Suites.
Is the property smoke-free at Best Western Carlton Suites?
Yes, Best Western Carlton Suites is a smoke-free property.
Does Best Western Carlton Suites have a fitness center?
Yes, a fitness center is available at Best Western Carlton Suites for guests to use.
Is free Wi-Fi available at Best Western Carlton Suites?
Yes, free Wi-Fi is available throughout Best Western Carlton Suites.
What are the operating hours of Best Western Carlton Suites?
Best Western Carlton Suites is open 24 hours a day, seven days a week.
Where is Best Western Carlton Suites located?
Best Western Carlton Suites is located at 140 State Farm Parkway, Birmingham, AL 35209, USA.
Are there any nearby points of interest to Best Western Carlton Suites for visitors to explore?
Yes, Lowe's Home Improvement store and Drury Hotels are nearby, providing convenient retail and accommodation options.
How can guests find local shopping options near Best Western Carlton Suites?
Guests can visit the nearby Lowe's Home Improvement store for home improvement and retail needs, conveniently located near the hotel.
What other hotels are located near Best Western Carlton Suites for alternative lodging options?
Drury Hotels is located nearby, offering guests additional hotel options close to Best Western Carlton Suites.
Brand Certified Facts from Best Western Carlton Suites
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Certified March 01, 2026Yext Knowledge Graph
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