Hampton Inn & Suites Bessemer Birmingham

Reviews

• RC

  Rozay And Casey

  2 days ago
  1.0
  Do NOT stay at this hotel , the front desk worker walked in the room on me while I was changing clothes , my girlfriend left and she thought no one was in the room but i was here with 2 friends , She called the police after my girlfriend confronted her to put us out the hotel told the officers we refused to leave and she smelled marijuana , but she made no contact with us when she opened the door , so camara footage should show somebody opening our room door with a key , my friend looked outside and didn’t see nobody , she opened the door and was shocked that somebody was in the room and left ,from my understanding and by the look at the reviews, I’m guessing she was attempting to STEAL from us .. So basically she watch cameras and watch people leave and sneak in theys room while they’re gone , The hotel staff have poor customer service and didn’t attempt to help us .. we got put out and lost money , the police officers she called stated that they didn’t smell marijuana … I’m traumatized and feel threatened, I never had some like this happen to me before I’m scared to stay at another hotel because of this incident that occurred. I was supposed to feel safe , So please rethink trying to book a stay there , She will walk in your room while you leave and if she take something or after she get caught she will automatically hurry up and get you banned from the hotel & try to trespass you so you want ever return back , she lied to us About her name and her Manager name , She said her manager name was Jessica and other staff stated that there’s no Jessica that work there . Here’s a picture of her here below. Even if she didn’t put us out last night I still didn’t feel safe or comfortable staying there at all.
• NG

  Nathan Gadison

  Feb 25, 2026
  5.0
  ***CLONE FRONT DESK ATTENDANT JEREMIAH HARRIS IF YOU'RE SMART*** After checking in at the front desk my wife and I went to our room. While the room was immaculate and exceptionally nice it didn't have a walk in shower (which my wife has a thing for). I went to the front desk and asked for a room that had one. The front desk attendant, Jeremiah Harris, literally apologized, excused himself and went searching through the available rooms to find one with a walk in shower. I was impressed with the seriousness of service that the young man exhibited without complaint or hesitation to fulfill. We had just gone to three of the other "top rated" hotels in the area, and the staff there were either shifty in nature or made it seem like getting us info about the rooms took an act of congress. Hampton hired the right person to get repeat business from me.
• JR

  Jaelenn Resendiz

  Feb 24, 2026
  4.0
  The overnight front desk is very friendly and helpful. Got there late, already had my reservarion, just had ti check in. Room was clean, a lot of parking space. Room were misisng towels had to go to front desde to ask for some. They give you hygiene essentials when staying.
• BC

  Bill Coleman

  Feb 24, 2026
  3.0
  This is the only Hilton property that I have stayed in that you could not cut the fan off on the heat and cool unit. It ran the whole time. Even cutting the unit off the fan ran. It would have been nice to have some quiet and it would help with hearing the tv. Everything else here was ok. But because of the fan running all the time I am crossing off this property to stay again. If you are looking for a quiet room this is not the place to stay.
• LP

  Lenora Patterson

  Feb 17, 2026
  1.0
  STAY AT YOUR OWN RISK!!! As a loyal customer at this same location for more than TWO YEARS, I will never again step foot on the property. Beware of THIEVES and LIARS in MANAGEMENT AND HOUSEKEEPING. I left my monogrammed suit bag on one of my stays and didn't realize it until it was time to stay again about 2.5 weeks later. After being lied to about its whereabouts for 2 days, and then being told a staff member had it and would be returning it the following day, I not only was given 1 item from the bag (a dress), none of my jewelery, clothes, or the actual bag was returned. IT GETS WORSE....the manager NEVER ONCE respnded to my repeated calls to discuss the situation. THEN, when I reached out to corporate and made a report, the manager, JESSICA, LIED on the report and said my items were sent away because they were left longer than 30 days. The corporate team confirmed this was a lie but looking up my stay history. I returned to the hotel with a police officer hoping to speak to the manager myself and file a police report. Once again, manager, JESSICA, nowhere to be found and has not responded to my messages. As I said, several lies were told when I inquired about my belongings, and even though I was told they would be returned, the new lie became, "lost and found was full so we let housekeeping take what they wanted." Needless to say, ALL of these individuals still work there after STEALING MY THINGS AND LYING ABOUT IT. I am not done with them. and the corporate office has opened a new case so that JESSICA can address her lie. STAY AT YOUR OWN RISK.

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