Brand Certified

Best Western Plus Bessemer Hotel & Suites

4.3

(815 reviews)

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Business Details

5041 Academy Ln, Bessemer, AL

35022, United States

(205) 481-1950

http://bestwestern.com

About

HotelBest Western

At the Best Western Plus Bessemer Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Bessemer Hotel & Suites will stand out among other hotels in Bessemer,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Bessemer Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Bessemer Hotel & Suites

5041 Academy Ln, Bessemer, AL

35022, United States

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Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

4.3

815 reviews

5 stars

496

4 stars

200

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews highlighted the friendliness and helpfulness of the staff, particularly mentioning individuals like Latoya and Kristen for their exceptional service.

Cleanliness Issues

While some guests praised the cleanliness of the rooms, others reported issues such as musty smells, dirty bathrooms, and unclean common areas.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the hot options available.

Noise and Smells

Several reviews mentioned noise disturbances from other guests and strong odors, including marijuana, in the hallways and common areas.

Inconsistent Service

Customer service experiences varied, with some guests reporting unprofessional behavior from certain staff members, particularly during check-in and checkout.

LP
Lexus Renae (Pinky)
Feb 26, 2026
5.0
MS. LATOYA AT THE FRONT DESK IS VERY SWEET & SHE IS VERY INFORMATIVE & HIGLY PROFESSIONAL, SHE MADE ME & MY HUSBAND FEEL VERY WELCOME WE MOST DEFINITELY WILL BE LOYAL GUEST. IF YOU NEED ANY ASSISTANCE SHE WOULD BE YOUR BEST SOURCE! THANK YOU FOR YOUR SERVICE!
BB
Bonita
Feb 18, 2026
4.0
50$ card incidentals for third party bookings 100$ incidentals if done in cash
PB
Penny Britt
Feb 7, 2026
1.0
The bed was broken so half of it was not elevated and there was a roach in the bathroom. Would NOT stay here again.
KM
Kaila Morales
Jan 13, 2026
1.0
King suite smelled very musty. I had a 12pm checkout and the cleaning ladies walked in twice and stood at my door. One lady proceeded to tell me her cleaning lady was waiting on me. This was at 11:45. I informed her I had a late checkout and she then told me the time. Very rude and unprofessional.
LG
Linda Graham
Jan 5, 2026
5.0
The hotel was very nice and clean, the Breakfast was awesome I love the location everything convenient i will definitely stay there again.

Brand Certified Facts from Best Western Plus Bessemer Hotel & Suites

This information is certified by Best Western Plus Bessemer Hotel & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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