Business Details
About
Hotel
At the Best Western Plus Bessemer Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Bessemer Hotel & Suites will stand out among other hotels in Bessemer,AL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Bessemer Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Bessemer Hotel & Suites
5041 Academy Ln, Bessemer, AL
35022, United States
Hours
Reviews
4.3
802 reviews
5 stars
490
4 stars
195
3 stars
41
2 stars
31
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, particularly Latoya, who received numerous commendations for her exceptional service.
Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with dirty hallways and unpleasant odors, indicating inconsistency in maintenance.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the offerings, although some noted shortages during peak times.
Noise Issues
Several guests reported noise disturbances from parties and loud guests, suggesting a need for better noise control measures.
Maintenance Concerns
Multiple reviews mentioned maintenance issues, including malfunctioning air conditioning, plumbing problems, and general wear and tear in the hotel facilities.
- GWGeorge Ryan Walters6 days ago5.0Quiet and clean, friendly
- KAKaayla AshleyOct 27, 20252.0Room was great, however I had the do not disturb on the door, housekeeper knocked once and let herself in then proceeded to ask am I not checking out while stepping into the room… Mind you it’s not even 9am yet. Overall excellent service, up until that. Extremely disrespectful, and on top of that she woke my infant up I had just put back to sleep. Didn’t get her name, just a heavy set middle age lady don’t believe they were wearing name tags. Had she knocked and maybe waited a couple seconds then entered but that lady knocked as she was walking in ghe room
- KRKevin RoseOct 23, 20255.0Great staff makes you feel at home, and one of the best hotel breakfasts I've had.
- DCDavid ChristopherOct 19, 20255.0Great experience, clean rooms and facilities, Friendly staff, and good breakfast. Would stay here again.
- ICIvon CarterOct 12, 20253.0Got home all my clothes that I washed smelled like pure mildew mold even tho they where fully dry i think it’s time to deep clean the washer or get a new one could be a foul build up dryer took $9.00 to fully dry when originally was supposed to had been $3.00 got very itchy when I wore clothes home now it’s very hard to get the smell out my clothes and I used name brand washer detergent that keep my clothes fresh the clothes smelled like mold water even the water to shower with had a weird chlorine smell to it very disgusting smell I had to order a case of water during my stay to use if you care about your customers you would look into it cleaning it out isn’t going to cut it you have to get to the root of the issue
Frequently Asked Questions About Best Western Plus Bessemer Hotel & Suites
Are dogs allowed at Best Western Plus Bessemer Hotel & Suites?
Yes, dogs are allowed at Best Western Plus Bessemer Hotel & Suites.
Does Best Western Plus Bessemer Hotel & Suites provide free Wi-Fi?
Yes, free Wi-Fi is available for all guests at Best Western Plus Bessemer Hotel & Suites.
What are the check-in hours at Best Western Plus Bessemer Hotel & Suites?
The hotel is open 24 hours every day, so you can check in at any time.
Does Best Western Plus Bessemer Hotel & Suites have an on-site fitness center?
Yes, there is an in-house fitness room for guests to maintain their workout routine.
Are there any in-room amenities for extended stays at Best Western Plus Bessemer Hotel & Suites?
Yes, all rooms include a mini fridge, ideal for drinks and snacks during extended stays.
Is there a restaurant available at Best Western Plus Bessemer Hotel & Suites?
Yes, the hotel has a restaurant on-site for guests’ dining convenience.
What special offers does Best Western Plus Bessemer Hotel & Suites currently have?
If you stay 2 nights, you get a $50 Best Western Gift Card as a special offer.
What nearby hotels are located close to Best Western Plus Bessemer Hotel & Suites?
Nearby hotels include Quality Inn, Comfort Inn Bessemer Birmingham South, Baymont by Wyndham Bessemer, Holiday Inn Express & Suites Bessemer, and Fairfield Inn & Suites by Marriott Birmingham Bessemer.
Are there any dining options near Best Western Plus Bessemer Hotel & Suites?
Yes, nearby restaurants include Cracker Barrel Old Country Store, Applebee’s Grill + Bar, The Seafood King Bessemer, Ezell's Catfish Cabin, and Santa Fe Cattle Co.
What nearby amenities can guests access while staying at Best Western Plus Bessemer Hotel & Suites?
Guests can find convenience stores like Circle K and financial services such as The Exchange Network ATM close by for their needs.