Located in Andalusia,AL, the Best Western Andalusia Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received positive feedback for being friendly, accommodating, and helpful during guests' stays.
Breakfast Quality
Guests had mixed reviews about the breakfast, with some enjoying the options while others found it limited or lacking.
Room Comfort
Several reviews highlighted the comfort of the beds and the overall quality of the rooms, though some noted issues with outdated features.
Customer Complaints
There were reports of serious customer service issues, including accusations of discrimination and pest problems, which negatively impacted some guests' experiences.
PH
patrick huff
Nov 10, 2025
5.0
We had a great stay here.
AC
Aireal Calloway
Oct 30, 2025
1.0
He put me out because I’m black with my kids
LB
Lori Bush
Oct 26, 2025
5.0
The best motel in Andalusia. Staff is very nice and accommodating, the rooms are super clean and the pricing is perfect.
DS
Darlene Sweeney
Oct 2, 2025
5.0
Loved the coffee. It actually got me drinking coffee again after yrs not drinking it. Even bought coffee machine when back home.
RG
Rusty Grimes
Sep 21, 2025
4.0
Clean rooms. Clean dining area at breakfast. Responsive staff. The location was perfect and easy to get in and out of.