Business Details
About
Hotel
Located in Kodiak,AK, the Best Western Kodiak Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
388 reviews
5 stars
160
4 stars
120
3 stars
68
2 stars
21
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant issue with customer service, particularly at the front desk, with multiple reports of rude and unhelpful staff.
Room Conditions
Many reviews mention that the rooms are outdated, with issues such as poor heating, musty smells, and cleanliness concerns.
Breakfast Quality
The breakfast is frequently praised for its variety and quality, although some guests noted inconsistencies in food freshness.
Management Issues
There are numerous complaints about poor management responsiveness and lack of maintenance, leading to a negative overall experience for guests.
Location and Amenities
The hotel is well-located with good amenities, including a restaurant and shuttle service, but guests feel the overall value does not match the price.
- JAJJ Adams5 days ago5.0Solid choice for Kodiak. Solid rooms & food. I’d be nervous about relying on their early airport shuttle.
- RNRobert NelonOct 21, 20253.0The check-in people at the front desk were rude and very unhelpful. Maybe some customer service training is needed.
- JAJonathan AlkOct 6, 20253.0The overall experience was great, great rooms and great facilities. Breakfast was good. Only problem is that on the morning of our flight, the scheduled airport shuttle just didn't show up, receptionist tried to call him 2 times and that's it. If not for our own resolve, our group would have missed the flight from Kodiak.
- BHBob HassellSep 29, 20253.02 Star that is ok but old!
- TTTonyAug 18, 20251.0The Best Western Kodiak could be an exceptional hotel. The location is unbeatable, and there’s even a giant (taxidermy) bear in the lobby. But unfortunately, it’s run by a general manager who seems completely disengaged from both her responsibilities and the guests’ experiences. Many of the rooms are also exposed directly to the outside, like a Motel 6- which means that they get super cold in the winter and very hot in the summer- because they don't have air conditioning and Alaska winters are known to be very cold. During my recent stay, I woke up early to prepare for a business meeting only to find there was no hot water. Imagine trying to shower in ice cold Alaska water. I called the front desk, and to their credit, maintenance responded quickly and confirmed the issue. I left for my meeting unshowered and uncomfortable, hoping to speak with management while checking out- but the manager wasn't in the building. I called later, and by 9:30 a.m., the general manager, was still not on-site. I left my number and asked for a callback. Hours passed without a response, so I called the hotel and the general manager had still not arrived to work. The next day, by 3 p.m., I still had not heard back from her. Beyond the lack of response from the manager, the hotel itself has major issues: the building smells of mold and mildew, the rooms are outdated and worn, and the atmosphere feels neglected. It’s incredibly disappointing to see such a promising property deteriorate under poor leadership. Until the management changes or starts taking their role seriously, I can’t recommend this hotel to anyone — no matter how good the location may be.
Frequently Asked Questions About Best Western Kodiak Inn
Does Best Western Kodiak Inn offer free breakfast to guests?
Yes, Best Western Kodiak Inn provides free breakfast to all guests.
Is there a fitness center available at Best Western Kodiak Inn?
Yes, the hotel has a fitness center available for guests.
Is smoking allowed on the property of Best Western Kodiak Inn?
No, Best Western Kodiak Inn is a smoke-free property.
Does Best Western Kodiak Inn provide free Wi-Fi for guests?
Yes, free Wi-Fi is available throughout the hotel.
What are the operating hours of Best Western Kodiak Inn?
The hotel is open 24 hours a day, every day of the week.
Does Best Western Kodiak Inn have an on-site restaurant?
Yes, there is a restaurant available at the hotel.
Where is Best Western Kodiak Inn located?
It is located at 236 W Rezanof Dr, Kodiak, Alaska, 99615, USA.
What nearby community organization can guests find near Best Western Kodiak Inn?
Kodiak Morning Rotary, a community services non-profit and political organization, is nearby.
How can the Kodiak Morning Rotary near Best Western Kodiak Inn be useful to visitors?
Visitors interested in community events or political organizations may find activities or resources through Kodiak Morning Rotary during their stay.
What nearby corporate office is close to Best Western Kodiak Inn?
Kodiak Inn corporate office is located near the hotel, which could be helpful for business travelers.