At the Best Western Plus Pioneer Park Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Pioneer Park Inn will stand out among other hotels in Fairbanks,AK. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Pioneer Park Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Multiple reviews highlighted concerns about cleanliness, including dirty sinks, stained bedding, and unclean pools.
Staff Performance
While some guests praised the friendliness of the staff, others reported rude customer service and unhelpful responses to complaints.
Noise Problems
Several customers noted thin walls leading to noise disturbances from neighboring rooms and hallways.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or inconsistent.
Maintenance Concerns
Guests reported various maintenance issues, including malfunctioning TVs, air conditioning, and plumbing problems.
AA
Alexandra
Dec 27, 2025
2.0
This place seems like one of the nicer spots in the area. The receptionist was very pleasant and nice in getting my room set up. I’m fond of the space..::
My only qualm is that I am a light sleeper and am writing this review at 2:45 AM as I toss and turn while a someone who must be a giant in the room above me, stomps back and forth and seems to be making all kinds racket in the middle of the night. It seems to me these walls are super thin and noise echos. It’s not the white noise I was quite hoping for.
Unfortunately after a long flight , I was hoping for a little more peace and quiet, especially for such a remote place. Other aspects of the room and place are nice.
Edit: after 3 nights of absolutely horrible sleep and being annoyed with the person above me constantly making noise during the night and early morning, I feel the experience left me very frazzled.
Unless you get the very top floor, I would try and find someplace else bc the noise literally reverberates into your room.
BH
Blake Harmon
Dec 18, 2025
2.0
UPDATED: The first paragraph is the update...
Been at the hotel for about an hour and had re evaluate. Sink was dirty and had hairs on the edge. TV doesn't work and no ETA on repairs...days or weeks. Phone doesn't work so I had to use my cell to call the front desk. Poop or something that looks like it on bathroom wall. Pics included. Even toilet paper shoved in a hole in the wall to make ot look "better" LOL. Vent doesn't appear to have been cleaned in a LONG time. Pool broken like seemingly always. Even found an old set of room keys to a totally different room on the shelf above the closet. They must be pretty old because "pool" is written on one in sharpie. Definitely not the pioneer park I remember. BUT it does look like remodeling is in the works, so, high hopes. I am not typically a complainer as you can see by my other reviews but felt like I needed to set your expectations on this best western "PLUS". I do want to reiterate that the front desk was SUPER NICE"
Have not stayed here in a while. Great price! Ok location. Pool broken, like seemingly always. Front desk very friendly and remodeling seems to be In progress... in a good way.
JM
Jeff Martin
Dec 13, 2025
5.0
When I tell you that there is nothing better than waking up to the smell of bacon, I mean that with my entire soul..
I was lucky enough to get a room on the first floor close to the lobby. In the morning when the bacon was cooking, that is what woke me up, I felt like I truly found my happy place.
The guy who handles the breakfast buffet, does a really good job of keeping it stocked and clean, everything is fresh, he is very courteous and will not even shake hands because he is handling food. I asked his name, I think he said it's CJ.The breakfast changes every day. It's an actual meal, not just cereal and muffins like most places.
There is a coffee and hot chocolate machine in the lobby available anytime.
The indoor pool is nice and clean. My room was right next to it, and couldn't hear the kids who were playing in the pool.
There was no noise coming from other rooms or in the lobby, it was a very peaceful stay. My room was cleaned every day and beds made. they have the best smelling shampoo conditioner and body wash. It's a brand ive never seen before. The staff is very helpful, they recommended the hot springs, which is the best place ever to go here..
This place in part is the reason that I will return to visit Alaska.
I'm from Florida BTW..
SR
Stephanie Rivet
Dec 9, 2025
4.0
The walls are thin but the room was clean, the continental breakfast was delicious, and the staff was friendly and helpful.
CM
Carolyn McKendry
Dec 5, 2025
5.0
3 nights stay in May 2025. Beautiful room, clean, breakfast was amazing, good location for walking downtown and staff were lovely. Look out for Rudolph if you stay here. It had me laughing for the whole time.