Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Experience the ultimate stay at our full-service hotel in West Edmonton, Alberta, strategically located for both business and leisure travelers. Perfectly situated near key corporate hubs such as The Brick, Finning, Saputo, Schneider Electric, and more, our hotel offers unparalleled convenience for corporate guests. For those seeking leisure and entertainment, we're in close proximity to the Shaw Convention Center and Rogers Place, with complimentary parking and high-speed internet access.
Host your business events seamlessly in our two versatile meeting rooms, accommodating up to 40 guests. Explore the vibrant city of Edmonton with ease, as attractions like the TELUS World of Science and the Art Gallery of Alberta just minutes away. A mere 3kms from our doorstep lies the renowned West Edmonton Mall, boasting 800 shops, a miniature golf course, Waterpark, and the thrilling Galaxyland Amusement Park.
Immerse yourself in history at Canada's largest living history museum, Fort Edmonton Park, located just 6 kms from our hotel. Indulge in a variety of culinary delights with breakfast, lunch, and dinner options at our onsite restaurant, Ricky's All-Day Grill. Relax and unwind in our facilities, including a swimming pool, hot tub, fitness room, and a fully equipped Business Center. Stay entertained with free Shaw TV and enjoy enhanced Wi-Fi connectivity throughout your stay. Elevate your West Edmonton experience with us, where convenience meets comfort.
Location
Holiday Inn & Suites West Edmonton by IHG
11330 170th Street, West Edmonton, AB
T5S 2X1, Canada
Hours
Reviews
4.1
633 reviews
5 stars
299
4 stars
202
3 stars
77
2 stars
23
1 star
32
What are people saying?
AI-generated from recent customer reviews
Room Quality
Many guests reported issues with outdated and unclean rooms, including complaints about dirty carpets and inadequate bathroom supplies.
Customer Service
While some reviews praised the staff for being friendly and accommodating, others highlighted poor customer service experiences, particularly during booking and check-in.
Amenities
The hotel offers a variety of amenities such as a pool and attached restaurant, but there were complaints about the lack of included breakfast and issues with cleanliness in shared facilities.
Location
The hotel is conveniently located near attractions like West Edmonton Mall, which was positively noted by several guests.
Value for Money
Guests expressed mixed feelings about the pricing, with some feeling it was too high for the quality received, especially regarding cleanliness and room conditions.
- JJJames Jenkins6 days ago4.0The staff are great. The rooms are clean but dated. Most hotels ask you conserve water and reuse your towels. However most hotels like this one doesn’t have any bars to hang your trowel.
- JTJordi ToraNov 5, 20255.0My experience was great at this hotel. Rooms are very quiet
- DSDale ShuyaOct 22, 20254.0Stayed here for a single night for a quick road trip. The room was nice the bed was comfortable and it was very quiet, so I was able to get a good night sleep.
- COColin OakesOct 8, 20255.0Was a work trip, everything nearby, no worries with parking, breakfast comped was perfect, comfy restful sleep, thank you!!
- MYMerhawi YohannesSep 9, 20251.0Worst customer service to book in soecially ,those who asnwered my phone at 5:49 i told him i am driving , and took all the numbers and he switched to different pady and the lady she asked me all details and i have to park my truck on the emergncy lane so annoying customer service .("I am repeating the same explanation again and again, but it seems you are not understanding my words. This is very annoying and wasting a lot of time. Please read my message carefully and give me a clear solution to the exact issue I descibe )
Frequently Asked Questions About Holiday Inn & Suites West Edmonton by IHG
Does Holiday Inn & Suites West Edmonton provide accessible parking?
Yes, the hotel offers accessible parking for guests.
Is breakfast available at Holiday Inn & Suites West Edmonton?
Yes, breakfast is available at the hotel's onsite restaurant.
Can I bring my pets to Holiday Inn & Suites West Edmonton?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
What time is check-in and check-out at Holiday Inn & Suites West Edmonton?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Does Holiday Inn & Suites West Edmonton have a fitness center?
Yes, the hotel features a free fitness center with equipment including an elliptical and treadmill.
Are business facilities available at Holiday Inn & Suites West Edmonton?
Yes, the hotel has a business center and two meeting rooms supporting up to 40 guests.
What COVID-19 safety and sanitation measures does Holiday Inn & Suites West Edmonton have in place?
The hotel uses commercial grade disinfectants, performs enhanced cleaning in guest rooms and common areas, offers sanitizer, disinfects plastic keycards, and has employees trained in hand washing and cleaning procedures.
Is free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available in public areas and guest rooms.
What nearby attractions can guests visit during their stay?
Guests can explore the West Edmonton Mall nearby, which offers over 800 shops, a waterpark, and an amusement park. Other attractions close by include the Shaw Convention Center, Rogers Place, TELUS World of Science, Art Gallery of Alberta, and Fort Edmonton Park.
Are there convenient transportation or rental services near Holiday Inn & Suites West Edmonton?
Yes, nearby transportation and rental services include Alamo car rental and multiple truck dealers like First Truck Centre Edmonton West and Velocity Truck Centres Edmonton West, helping guests with vehicle needs during their visit.