Best Western Diamond Inn

4.3
391 reviews

About

HotelBest Western
Located in Three Hills,AB, the Best Western Diamond Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Diamond Inn
351 7th Ave NE, Three Hills, AB
T0M 2A0, Canada

Hours

Reviews

4.3
391 reviews
5 stars
222
4 stars
117
3 stars
29
2 stars
10
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Wanda and Susan.

Breakfast Quality

The complimentary breakfast received high marks for variety and quality, with many guests describing it as one of the best they've experienced at a hotel.

Cleanliness Issues

While many reviews noted clean rooms, there were several complaints about cleanliness, including bugs, mold, and unclean bathrooms.

Room Condition

Guests had mixed feelings about the room conditions, with some describing them as clean and comfortable, while others noted issues like dated decor and maintenance problems.

Wi-Fi and Amenities

Several reviews mentioned slow Wi-Fi and the absence of a pool, which disappointed some guests.
  • CG
    Chris Greyell
    Dec 28, 2025
    5.0
    This is a great hotel for hockey tournaments. Breakfast is one of the best I’ve had at a hotel. And Wanda from the front desk is awesome.
  • KS
    Kirsten Sorrell
    Dec 14, 2025
    5.0
    Ok Wanda, that works at the front desk, is just a doll!! We were there for a hockey weekend with the team and the whole team just fell in love with her. She treated each and every one of us like family and made this one of my favourite hotels to stay at. We looked forward to seeing her every day!! And can’t wait to come back again soon. Thanks for all you do Wanda! You are a gem!
  • TE
    Tony Emsley
    Dec 10, 2025
    2.0
    front desk clerks where always on there phones and or ipads in the closet not very friendly , when i checked in the lady was super nice and gave me tips for good places to eat , other then her the rest seemed like they hated there jobs , the internet is so slow wouldn't even load netflix on my phone , the shower head in my bedroom only half worked so the water was just dribbling out , the carpets on the second floor is all stained and smelled weird i would recommend staying at the super 8
  • RW
    Ryan Weatherby
    Dec 2, 2025
    4.0
    Nice place. Very clean. The lady taking care of the breakfast area and front desk really hustled. Super friendly
  • SM
    S Mc
    Nov 5, 2025
    5.0
    Custom service is fantastic.

Frequently Asked Questions About Best Western Diamond Inn

What amenities does Best Western Diamond Inn offer to guests?

The Best Western Diamond Inn offers free Wi-Fi access in rooms and the business center, focusing on cleanliness, value, and superior customer service to ensure a restful and productive stay.

What are the operating hours of Best Western Diamond Inn?

The hotel is open 24 hours every day of the week, from Monday through Sunday.