Business Details
About
HotelBest Western
At the Best Western Plus Chateau Inn Sylvan Lake you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Chateau Inn Sylvan Lake will stand out among other hotels in Sylvan Lake,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Chateau Inn Sylvan Lake will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Chateau Inn Sylvan Lake
5027 Lakeshore Dr, Sylvan Lake, AB
T4S 1R3, Canada
Hours
Reviews
4.3
569 reviews
5 stars
338
4 stars
135
3 stars
38
2 stars
17
1 star
41
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near the lake, restaurants, and bars.
Cleanliness
Most reviews highlight the cleanliness of the rooms and facilities, although some mention issues with the pool and hot tub.
Customer Service
While many guests appreciate the friendly staff, there are significant complaints about poor management and customer service experiences.
Breakfast
The breakfast service is frequently criticized for being overcrowded and lacking variety, with some guests reporting that food runs out quickly.
Amenities
Guests express disappointment over missing amenities like coffee makers in rooms and issues with the hot tub and gym equipment.
- TTThePoul225 days ago4.0Not bad hotel. Very good reception service! Excellent location! But in bathroom has empty shower soup bottle and bath towel looks like 100 year old. The room heater is noisy but effective. Positive moment: the room has brand new TV. with
- CGChris GreyellDec 28, 20255.0Great location right across the street from the lake. Walking distance to bars, restaurants and of course the lake. Great spot. Clean rooms and plenty of parking.
- ZOZeke OgilvieDec 23, 20255.0Needed a room due to flooding. The service was wonderful and friendly. Highly recommend this hotel.
- MTMatt TDec 20, 20255.0I stayed in this hotel for two weeks. During my time here the staff was incredibly kind. Ashley, Nikalea (I think that’s how you spell her name) and Manvir were very kind. At one point I was horribly sick. Ashley and Manvir took the time out of their day to make sure I had everything I needed to feel better. The hotel manager always smiled and said good morning to me, even though I looked like something the cat drug in. The wait staff in the dining area were very quick to clear the tables. The hotel itself was incredibly clean. If you’re staying in sylvan lake, this is the hotel you wanna be at. Thank you for a very wonderful stay at your hotel.
- SMSandi MisselbrookNov 19, 20254.0Solid BW location! Super views of the lake from some of the rooms, big rooms in good repair, consistently good to great customer service, and a nice property.
Frequently Asked Questions About Best Western Plus Chateau Inn Sylvan Lake
What is the address of Best Western Plus Chateau Inn Sylvan Lake?
The Best Western Plus Chateau Inn Sylvan Lake is located at 5027 Lakeshore Dr, Sylvan Lake, AB, T4S 1R3, Canada.
Does Best Western Plus Chateau Inn Sylvan Lake offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at the Best Western Plus Chateau Inn Sylvan Lake.
What amenities are available in the guest rooms?
All guest rooms include a spacious work desk, free internet access, and an in-room mini fridge for drinks and snacks, ideal for both business travelers and extended stays.
Is there a fitness facility available at Best Western Plus Chateau Inn Sylvan Lake?
Yes, the hotel has an in-house fitness room to help guests keep up their workout routines.
Does the hotel have a restaurant on-site?
Yes, Best Western Plus Chateau Inn Sylvan Lake features a restaurant as part of its amenities.
What are the operating hours for Best Western Plus Chateau Inn Sylvan Lake?
The hotel operates 24 hours a day, open every day of the week.
How can I contact Best Western Plus Chateau Inn Sylvan Lake?
You can reach the hotel by phone at +1 403-887-7788 or by fax at +1 403-887-2598.
Are there any nearby child care facilities near Best Western Plus Chateau Inn Sylvan Lake?
Yes, Razzle Dazzle Child Care Centre is a nearby child care facility, convenient for guests with children.
Is there a nearby flowers and gifts shop near Best Western Plus Chateau Inn Sylvan Lake?
Yes, Next of Kiln Studio is a nearby flowers and gifts shop where guests can find special gifts and floral arrangements.
How can the nearby amenities assist business travelers staying at Best Western Plus Chateau Inn Sylvan Lake?
Nearby amenities such as Razzle Dazzle Child Care Centre can help business travelers with childcare needs, while shops like Next of Kiln Studio offer convenient gift options, enhancing the overall stay experience.