Business Details
About
Hotel
At the Best Western Plus Chateau Inn Sylvan Lake you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Chateau Inn Sylvan Lake will stand out among other hotels in Sylvan Lake,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Chateau Inn Sylvan Lake will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Chateau Inn Sylvan Lake
5027 Lakeshore Dr, Sylvan Lake, AB
T4S 1R3, Canada
Hours
Reviews
4.2
570 reviews
5 stars
336
4 stars
133
3 stars
38
2 stars
17
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received mixed reviews; while some were praised for being friendly and accommodating, others were criticized for poor service and management issues.
Cleanliness
Many guests noted that the hotel was clean and well-maintained, but there were significant complaints about the cleanliness of the pool and hot tub.
Breakfast Experience
The breakfast service was frequently described as chaotic and inadequate, with many guests expressing disappointment over food availability and quality.
Location
The hotel’s location was highly praised for its proximity to the beach and local amenities, making it a favorable choice for visitors.
Facilities
While some guests enjoyed the amenities, there were complaints about outdated facilities and issues with room features, such as the lack of coffee makers.
- SMSandi Misselbrook5 days ago4.0Solid BW location! Super views of the lake from some of the rooms, big rooms in good repair, consistently good to great customer service, and a nice property.
- TTTKBNov 13, 20254.0The overall experience was great. Our room was clean and the pillows were nice and soft. We appreciated the hotel's location, which is very close to the beach. Breakfast was great with typical offerings. The only disappointment was that coffee and USB charging outlets were not available in the room, only in the lobby area.
- SASIAAGSG ANov 11, 20255.0We enjoyed as a couple and recommend to everyone.
- JGjaelyn gilroyNov 11, 20251.0Was told pet friendly from there non updated website then went to check In and they don’t even offer it anymore never got issued a refund emailed and took things further just to not get any help lack of communication from everyone there pretty much took my money and I’m stuck paying for a mistake on there end. The owner of this place and management team have not taken me serious I’ve never been soo disappointed as a best western member.
- SBSarah BianesOct 26, 20254.0Manvir from Front Desk was exceptional! Sadly the Jetted Tub in our room is not working. First night, the public hot tub was not working 🙁 but they fixed it on the next day. Breakfast options were okay. The location is good it has a perfect view of the Lighthouse.
Frequently Asked Questions About Best Western Plus Chateau Inn Sylvan Lake
What is the address of Best Western Plus Chateau Inn Sylvan Lake?
The Best Western Plus Chateau Inn Sylvan Lake is located at 5027 Lakeshore Dr, Sylvan Lake, AB, T4S 1R3, Canada.
Does Best Western Plus Chateau Inn Sylvan Lake offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at the Best Western Plus Chateau Inn Sylvan Lake.
What amenities are available in the guest rooms?
All guest rooms include a spacious work desk, free internet access, and an in-room mini fridge for drinks and snacks, ideal for both business travelers and extended stays.
Is there a fitness facility available at Best Western Plus Chateau Inn Sylvan Lake?
Yes, the hotel has an in-house fitness room to help guests keep up their workout routines.
Does the hotel have a restaurant on-site?
Yes, Best Western Plus Chateau Inn Sylvan Lake features a restaurant as part of its amenities.
What are the operating hours for Best Western Plus Chateau Inn Sylvan Lake?
The hotel operates 24 hours a day, open every day of the week.
How can I contact Best Western Plus Chateau Inn Sylvan Lake?
You can reach the hotel by phone at +1 403-887-7788 or by fax at +1 403-887-2598.
Are there any nearby child care facilities near Best Western Plus Chateau Inn Sylvan Lake?
Yes, Razzle Dazzle Child Care Centre is a nearby child care facility, convenient for guests with children.
Is there a nearby flowers and gifts shop near Best Western Plus Chateau Inn Sylvan Lake?
Yes, Next of Kiln Studio is a nearby flowers and gifts shop where guests can find special gifts and floral arrangements.
How can the nearby amenities assist business travelers staying at Best Western Plus Chateau Inn Sylvan Lake?
Nearby amenities such as Razzle Dazzle Child Care Centre can help business travelers with childcare needs, while shops like Next of Kiln Studio offer convenient gift options, enhancing the overall stay experience.