About
Hotel
Located in Stony Plain,AB, the Best Western Sunrise Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
738 reviews
5 stars
417
4 stars
196
3 stars
46
2 stars
23
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff was mixed; while some praised friendly and accommodating service, others reported rudeness and unprofessionalism, particularly at the front desk.
Room Quality
Rooms were generally described as clean and spacious, but there were complaints about uncomfortable beds and maintenance issues.
Amenities
The pool and breakfast received positive remarks, with many guests enjoying the water slide and variety of breakfast options, although some noted the pool temperature was too cold.
Value for Money
Many guests felt the hotel offered good value for the price, especially with amenities like free breakfast and spacious rooms, though some found it overpriced for the quality.
Check-in Experience
Several reviews highlighted issues with the check-in process, including delays and unhelpful staff, which negatively impacted guest experiences.
- RRRachelleNov 10, 20253.0Staff are friendly. I think they must be short staffed because the gentleman working at the front desk seemed beyond stressed out.. no pool towels, no plates at breakfast, the food was good though, there was hair in our shower and on the pillows, a bandaid on the floor and halloween candy wrappers when we first walked in. I think there could be more care put into the cleanliness of the rooms and maybe more staff so things aren't running out.
- ASAlfred SamsonNov 4, 20255.0We booked the suit for 1 night. Water slide and pool are great, room was spacious and comfortable and location is great
- ABAaron BouvierOct 25, 20255.0Beautiful rooms Love it
- MKMohammed Ashraf KhanOct 22, 20251.0Worst staff ever - lights doesn’t work , telephone doesn’t work , no proper lights in the room , room service in every 3 days - front desk people unprofessional —- I don’t want to visit again
- DBDebbie BornSep 28, 20254.0We like to stay here because of the location and the pool and the fantastic breakfast. I was a little disappointed this time that during a six day stay, we only had room service provided once, after being there three days. (This is policy that they are supposed to inform you about during check in… we weren’t told though) Additionally, I asked the front staff about a promotion, which was posted in a few places, wanting some info, but was told it was expired. A few days later I noticed more signs and read and scanned the QR code to register (which I should have just done initially). However, based on the clerks info, I took her advice that it was expired. I ended up missing out on 2 days of double points. I politely informed them of this that day and again upon check out. But I wasn’t offered the points back. Not a big deal, but it was their error. Loved the hard work of both gals in the dining area/kitchen who were most helpful and friendly. Make sure to leave them a tip - they work hard! Price point for our six night stay was $898 all fees in, which is great value.
Frequently Asked Questions About Best Western Sunrise Inn & Suites
Does Best Western Sunrise Inn & Suites allow dogs?
Yes, dogs are allowed at Best Western Sunrise Inn & Suites.
Is free Wi-Fi available for guests at this hotel?
Yes, free Wi-Fi is available throughout the hotel for guests.
What are the operating hours of Best Western Sunrise Inn & Suites?
The hotel is open 24 hours a day, every day of the week.
Where is Best Western Sunrise Inn & Suites located?
The hotel is located at 3101 43rd Ave, Stony Plain, AB, T7Z 1L1, Canada.
Does the hotel have an on-site restaurant or dining options?
Yes, Best Western Sunrise Inn & Suites features an on-site restaurant for guests.
Is there a special promotion available for guests at Best Western Sunrise Inn & Suites?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
What are some nearby dining options to Best Western Sunrise Inn & Suites?
The Library Lounge and Sawmill Prime Rib & Steak House are nearby restaurants where guests can enjoy meals before or after their stay.
Are there any entertainment or nightlife venues near the hotel?
Yes, The Library Lounge and The INN Lounge are nearby venues offering relaxation and nightlife experiences for guests.
Are there any educational or recreational facilities near Best Western Sunrise Inn & Suites?
Yes, nearby places include Pitter-Patter Preschool and The Dance Place Inc., which offer educational programs and dance entertainment respectively.
How can guests contact Best Western Sunrise Inn & Suites?
Guests can contact the hotel by phone at +17809681716 or by fax at +17809681724. The hotel also has a Facebook page under BWSunriseInnSuitesStonyPlain.