About
HotelBest Western
Located in Stony Plain,AB, the Best Western Sunrise Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
744 reviews
5 stars
418
4 stars
199
3 stars
46
2 stars
24
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Multiple reviews highlighted rude or unhelpful behavior from front desk staff, leading to negative experiences for guests.
Cleanliness Issues
Several guests reported cleanliness problems in their rooms and common areas, including hair and unclean bathrooms.
Amenities and Facilities
The pool and breakfast options received positive feedback, but there were complaints about the pool temperature and limited breakfast variety.
Room Comfort
Guests had mixed experiences regarding room comfort, with some praising spaciousness while others criticized uncomfortable beds.
Pet Policy Confusion
There were complaints about unclear pet policies, particularly regarding the acceptance of cats, causing stress for guests traveling with pets.
- CBCurt BoothJan 4, 20265.0Best hotel I've stayed in in a long time
- JPJeremy PerrinJan 4, 20264.0We have stayed here probably 20+ times in last 15yrs. Great family rooms if you can get one. Quiet location and decent pool. Breakfast is usually good.
- MGMaureen GarloughDec 29, 20254.0We stayed for 3 nights with 4 teenagers. The pool was great and enjoyed by all - the included breakfast had options for everyone. The rooms are a great size for having 6 people in a room. The only bad thing about the room is that there's room to sleep 6 but not enough dishware or cutlery for 6 - easy quick drive to Edmonton and West Ed Mall - would stay again.
- LMLen McInnisDec 14, 20251.0Booked a room online as we have 2 dogs and a cat and we’re in the process of moving. Received a text to check in. There it said cats may be allowed with prior approval on your link. My spouse called to check and your staff member was quite rude on the phone to her for no apparent reason. We will check elsewhere.
- KMKim MacPheeNov 30, 20252.0Watch your bill at check out my sister in laws bill was exactly what is was quoted GREAT I got my bill and YES it was exactly the amount ... on to get a ding on my MASTERCARD for an extra 200.00 I realized this was for damage deposit only that should have been removed from bill at checkout... I called hotel and the guy who answered was soooo rude he just Saud this is how we do it and then the hotel takes the quoted amount and Mastercard would look after the rest ... I said I have never heard of that in all times I have had hotel room.. and was told WELL THATS HOW IT IS and he hung up .. yes I did call back and the lady know her co worker was very rude.. now I have added stress of dealing with MasterCard..... CHECK YOUR BILL!!!!
Frequently Asked Questions About Best Western Sunrise Inn & Suites
Does Best Western Sunrise Inn & Suites allow dogs?
Yes, dogs are allowed at Best Western Sunrise Inn & Suites.
Is free Wi-Fi available for guests at this hotel?
Yes, free Wi-Fi is available throughout the hotel for guests.
What are the operating hours of Best Western Sunrise Inn & Suites?
The hotel is open 24 hours a day, every day of the week.
Where is Best Western Sunrise Inn & Suites located?
The hotel is located at 3101 43rd Ave, Stony Plain, AB, T7Z 1L1, Canada.
Does the hotel have an on-site restaurant or dining options?
Yes, Best Western Sunrise Inn & Suites features an on-site restaurant for guests.
Is there a special promotion available for guests at Best Western Sunrise Inn & Suites?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
What are some nearby dining options to Best Western Sunrise Inn & Suites?
The Library Lounge and Sawmill Prime Rib & Steak House are nearby restaurants where guests can enjoy meals before or after their stay.
Are there any entertainment or nightlife venues near the hotel?
Yes, The Library Lounge and The INN Lounge are nearby venues offering relaxation and nightlife experiences for guests.
Are there any educational or recreational facilities near Best Western Sunrise Inn & Suites?
Yes, nearby places include Pitter-Patter Preschool and The Dance Place Inc., which offer educational programs and dance entertainment respectively.
How can guests contact Best Western Sunrise Inn & Suites?
Guests can contact the hotel by phone at +17809681716 or by fax at +17809681724. The hotel also has a Facebook page under BWSunriseInnSuitesStonyPlain.