Business Details
About
HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to our St. Albert hotel, conveniently located just 10 minutes from the stunning local Botanical Gardens and within easy reach of the town's scenic walking trails. Our safe and welcoming community is home to Servus Credit Union Place, a vibrant community center featuring basketball courts, a gym, a large swimming pool with exciting water slides, and a fun indoor play area for children.
Nearby, you’ll find the health-focused Enjoy Centre mall, complete with a greenhouse and an organic restaurant, as well as the Mark Messier Arena, perfect for ice sports enthusiasts. There’s no shortage of activities to explore around our St. Albert hotel.
If you prefer to unwind without leaving the hotel, start your day right with our complimentary daily buffet breakfast. Take a refreshing dip in our pool featuring a thrilling water slide, relax in the hot tub, or lounge on our comfortable chairs. Stay active in our 24-hour fitness center, enjoy complimentary parking, and conveniently charge your electric vehicle at one of our two EV chargers. If you need to get some work done, our versatile meeting spaces and fully equipped business center are available to support your productivity. We have everything you need for a perfect stay. Relaxation is effortless at our hotel in St. Albert, Alberta. We can’t wait to welcome you!
Location
Holiday Inn Express & Suites Edmonton N - St. Albert by IHG
1145 St. Albert Trail, St. Albert, AB
T8N 7X1, Canada
Hours
Reviews
4.3
356 reviews
5 stars
255
4 stars
39
3 stars
21
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for their friendliness and helpfulness, with specific mentions of individuals like Kumar and Liza for their exceptional service.
Cleanliness
Overall, guests appreciated the cleanliness of the rooms and facilities, although there were some isolated complaints about specific issues.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Booking Issues
Several customers reported problems with reservations and inconsistencies in service, leading to dissatisfaction with the booking process.
Parking Concerns
Multiple reviews highlighted issues with insufficient parking, especially during busy times, causing frustration for guests.
- TWTrevor Wakeling1 day ago5.0One of my favorite holiday inn's, I stay here frequently and have never had a bad stay.
- CGChristina red gunJan 1, 20265.0Amazing staff and services. We always have a good experience whenever we stay here. 10/10 recommend
- DTDerek TimmonsDec 24, 20255.0The hotel was great. Staff were friendly, kids loved the pool and waterslide and the breakfast was always hot. The rooms were clean and well stocked. We would book again for sure
- LALorraine ArcandDec 13, 20251.0Booked a room and they gave it away. Quite a difference from the person on the phone who assured me the room was reserved. Get there in person, room has been given away. Not happy with the staff at this hotel. Two totally different stories, no consistency. Makes for unreliable staff at a nice hotel. Don't believe what they say on the phone, quite different results in person.
- SLShannon LoweDec 7, 20255.0The best mistake I could have made. We came to Edmonton for my husband's training. I accidentally booked at this hotel instead of the one in Edmonton closer to his training. I was frustrated with myself and the 1-800 reservation desk for the miscommunication. Since I booked through the member program I was told I would be charged for the first night, this was to no fault of the hotel... from what I understood it couldn't be canceled. So we made the trip to an area I have never been before, St. ALBERT!!!!!. however when we arrived we were pleasantly surprised by how beautifully up-to-date and clean the hotel was! The front end staff checked us in efficiently and we were on our way. The room was very clean and well lit. The rooms offer soft lighting and comfortable seating. The bed was dreamy and I slept like a baby. The next day I went for breakfast with my wild child in tow. We went down to the main lobby and the barn doors were opened to the most variety of a breakfast buffet you could imagine. I haven't seen that kind of breakfast at a hotel since pre-covid!!!! They had everything. Even cinnamon buns! (I didnt eat one,but they looked amazing) I mention my child because I had to ask the staff a million questions on his behalf. They even provided straws for his juice when they weren't readily available. And the staff searched for them, and did so without making me feel like a burden. Literally the only negative thing I would say about the breakfast is the recycling was hidden so people were throwing their recyclable milk cartons in the garbage (there is one there but behind the counter). As I mentioned, we were there for my husband's training. He was not available until 12 to drive us home so I requested a late check out thinking I would have to sit in the lobby and wait, BUT to top off the amazing service they gave us a 1pm check-out!!!!! Unreal!!!!! I have always been told 12 is the absolute latest by other hotels. Honestly, this has been the most comfortable and accommodating stay at any hotel I have ever been to. They even text you to make sure everything is going well!!! Best booking mistake I've ever made. If you find yourself in St. Albert, definitely book here.
Frequently Asked Questions About Holiday Inn Express & Suites Edmonton N - St. Albert by IHG
Does Holiday Inn Express & Suites Edmonton N - St. Albert offer free breakfast?
Yes! A complimentary hot breakfast is served daily from 6:30 AM to 9:30 AM. Guests can enjoy eggs, sausage or bacon, pancakes, pastries, fresh fruit, cereal, and plenty of hot coffee.
What are the check-in and check-out times at Holiday Inn Express & Suites Edmonton N - St. Albert?
Check-in time is 3:00 PM, and check-out is 11:00 AM. Early check-in or late check-out may be available—just ask the front desk.
Does Holiday Inn Express & Suites Edmonton N - St. Albert have a pool, and what are the hours?
Yes, our hotel features a heated indoor pool (with a water slide!), open daily from 8:00 AM to 10:00 PM. It’s great for families, solo swimmers, or relaxing after a long day.
Are pets allowed at Holiday Inn Express & Suites Edmonton N - St. Albert, and is there a fee?
Yes, pets are welcome! There’s a CAD 25 per night, per pet non-refundable fee. Pets must be crated if left alone in the room. Service animals are always welcome at no extra cost.
Do Holiday Inn Express & Suites Edmonton N - St. Albert rooms come with a fridge and microwave?
Yes, every room is equipped with a mini fridge, microwave, and Keurig coffee maker, perfect for storing snacks or prepping a quick bite.
What accessibility features does Holiday Inn Express & Suites Edmonton N - St. Albert provide?
The hotel offers accessible parking and is mobility accessible to accommodate guests with disabilities.
Is breakfast included in the stay at Holiday Inn Express & Suites Edmonton N - St. Albert?
Yes, a complimentary hot breakfast is served daily, featuring items like eggs, sausage or bacon, pancakes, pastries, fresh fruit, cereal, and hot coffee.
What are the check-in and check-out times at the hotel?
Check-in time is 4:00 PM, and check-out time is 11:00 AM.
Are pets allowed at Holiday Inn Express & Suites Edmonton N - St. Albert?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have facilities for business travelers?
Yes, the hotel features a business center and two meeting rooms, suitable for business meetings and work.
What fitness and recreational amenities are available on-site?
Guests can enjoy a free fitness center with free weights and a treadmill, an indoor heated pool with a water slide, and a hot tub.
Is parking available at Holiday Inn Express & Suites Edmonton N - St. Albert?
Yes, free self-parking is available for guests, including electric charging stations for EVs.
What nearby recreational spots can I visit before or after my stay?
You can visit the nearby St. Albert Botanical Gardens and explore the scenic walking trails around the town for a relaxing outdoor experience.
Where can I find food and dining options near the hotel?
Nearby dining options include Basha Donair and Shawarma for Mediterranean cuisine, Express Pizza and Fast Fired by Carbone for pizza, Cerdo Tacos and Tequila for Mexican food, and Tandoori Fuzion for Indian cuisine.
What nearby facilities are available for family and kids’ activities?
Families can visit IDEA Lab Kids St. Albert for educational activities, and for additional support, Little Caterpillars Academy offers day care and preschool services nearby.