Holiday Inn Express & Suites Spruce Grove - Stony Plain by IHG

Reviews

• KV

  Kerra VonSaldern

  3 days ago
  5.0
  We had an extended stay due to a flood at our home and even with a very busy weekend, including a wedding, the staff made our staff enjoyable. From the front desk to house keepers and especially the breakfast staff. Very pleased with hotel and the effort they made so were comfortable away from home!
• DS

  darian sunchild

  Mar 10, 2026
  1.0
  Stayed for 2 weeks and was a really nice stay while my heat was broken, until I was doing laundry and I over heard a worker saying something negative (I rather not repeat)about me outside the laundry room, while the other two workers laughed. I went straight to the front desk I told the manager and nothing was done after. Reporting what happened was the only time I talked to the manager and she was rude about it and said “who was it?” There were only 3 people in the room next to the laundry room! Not my issue to find out who it was, correct your employees. The man that hired workers told us “we wouldn’t hire someone that would say that?” So no one was friendly or nice. I packed up my family and moved hotels that day. I seen them talk and treat white people real nice but if you’re native they will treat you different. Paid a lot to stay there and I will never go there again.
• MC

  Matthew Colford

  Mar 8, 2026
  5.0
  Absolutely amazing service the room was very clean and tidy. Parking is great and good breakfast in the morning. Most definitely be back as it’s my go to hotel while I’m staying in Spruce Grove. Thank you holiday inn 🙏
• DD

  Dellcine

  Mar 6, 2026
  5.0
  I have stayed at this hotel many times and I just have to say all the staff in every department are amazing. The hotel is spotless clean. Especially at the front desk, they are always kind and efficient especially Kendra. She Is professional at her job. I have stayed at many other Holiday Inn’s and they also are up to standard and they go above and beyond to make the guest happy. While in Spruce Grove, if you ever want to stay in a fantastic place, choose the Holiday Inn express!!!
• LP

  Lesley Pyne

  Mar 6, 2026
  1.0
  The front desk staff were very pleasant. The rooms are very dirty. When I got to my room a spent the first 20 minutes sanitizing the bathroom after finding balls of hair on the floor and in the tub. I then went to the beds (stayed in a room with two queens), one had what looked like black dog hair all in the sheets and the other bed had stains on it. I called to switch rooms, the front desk staff were again pleasant, however when I switched rooms the room they put me in had bodily fluids on the lamp shade and wall.- I have pictures but I will spare you gross details. I left this hotel (in the middle of the night) to go stay in Edmonton. When I told the front desk staff of what I was experiencing, he offered to inspect the room and give me another. I declined a third room.