Business Details
About
Hotel
Enjoy a pleasant stay at the new Hampton Inn by Hilton Edmonton/Sherwood Park hotel. Each of our 120 inviting guest rooms features a microwave, mini-refrigerator and 40-inch HDTV to make you feel at home. Stay connected with family and colleagues with free WiFi access, and get a good night’s sleep in the clean and fresh Hampton bed™. Select a suite for a sitting area with sofa bed, beautiful lake views and a whirlpool bathtub. Accessible rooms are also available.
Start the day right with Hampton’s free hot breakfast. If you’re in a hurry, grab a free On the Run™ Breakfast Bag. Stop by our snack shop for drinks and convenient meals, or walk to restaurants at the nearby Emerald Hills Centre – ask our friendly staff for a recommendation. Enjoy coffee and tea 24 hours a day in our charming lobby with fireplace, meet up with colleagues in the lounge, or visit the 400 sq. ft. patio to admire the lake. After a long day, rejuvenate in the 24-hour fitness center or swim laps in the indoor saltwater pool.
Host your next meeting for 100 guests in 1,500 sq. ft. of flexible event space, offering natural light and patio access overlooking the lake and walking trail. Print, photo copy and fax work documents in the 24-hour business center.
Friendly service, clean rooms and comfortable surroundings every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton by Hilton™.
Location
Hampton Inn by Hilton Edmonton/Sherwood Park
950 Emerald Drive, Sherwood Park, AB
T8H 0W6, Canada
Hours
Reviews
4.5
585 reviews
5 stars
367
4 stars
165
3 stars
30
2 stars
10
1 star
13
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed experiences with front desk staff; some customers praised friendly service while others reported rude and unhelpful interactions.
Cleanliness
Most guests found the hotel to be clean and well-maintained, with particular praise for the rooms and common areas.
Breakfast
The complimentary breakfast received positive feedback for its variety and quality, though some guests noted limited hours.
Room Comfort
Rooms are generally described as spacious and comfortable, with good amenities, although some guests experienced issues with room assignments.
Location
The hotel is conveniently located near shops and restaurants, though some guests felt it was not ideal for sightseeing.
- SSSophiaOct 21, 20255.0A big thank you to CJ and Masoom for the warm welcome! From check-in to checkout, the service was exceptional. Housekeeping did an outstanding job, and the restaurant served the best pizza 🍕 I've ever had. Grateful to the entire team for making my stay truly memorable!
- ASAbdul SamiOct 18, 20253.0Stayed: October 12 & 13, 2025 I would have gladly rated this property five stars if not for the very unpleasant check-in experience. Before arrival, I completed mobile check-in through the Hilton app, received my digital key, and room number. However, upon reaching the hotel, I noticed that my digital key had been cancelled, and I was instructed to stop by the front desk to “finalize a few details.” At the time, Agents Charlotte and Masoom were on duty. It appeared that Charlotte might have been training Masoom, though I’m not certain. When I asked why my digital key was cancelled and what details needed to be finalized, Charlotte informed me that all online check-ins must report to the front desk first. I explained that this defeats the very purpose of mobile check-in — which is to avoid waiting at the desk — but she disagreed and continued to argue unnecessarily. I mentioned that I had stayed at the Hilton Garden Inn Downtown Saskatoon the night before without having to report to the front desk, but she still insisted otherwise. Eventually, Charlotte discovered that the key had been cancelled due to a mix-up in the credit card details. When I pointed out that this, not the policy she mentioned, was the actual issue, she continued to insist that both were correct. After nearly 15 minutes of back-and-forth — following a long, tiring trip from Saskatoon — I was finally assigned a room. Unfortunately, upon entering, I discovered it was a two-bed room, even though I had booked a king room. When I returned to the front desk to address this, Charlotte once again responded aggressively, claiming that the rate I had booked only included a two-bed room. I showed her my Hilton confirmation email clearly indicating a king room, but she continued to deny it, stating that their system showed otherwise. Only after I firmly insisted did she reluctantly change the room — making it feel more like a favor than a correction. No apology was offered at any point. Overall, it was a very disappointing experience that fell well below Hilton’s usual service standards.
- HBHeather BainOct 12, 20255.0Very personable and friendly front desk. The rooms are always clean and fresh. Definitely our home away from home when visiting Edmonton.
- JZJason ZOct 7, 20255.0Room is spacious and clean. The free breakfast is much better than average continental breakfast. There is a pond right behind the building, with lots of goose.
- ELEddie LuOct 6, 20255.0The hotel is clean and reception is friendly. $120 for family of 4 is a pretty good deal with included breakfast 👍
Frequently Asked Questions About Hampton Inn by Hilton Edmonton/Sherwood Park
What types of rooms are available at Hampton Inn by Hilton Edmonton/Sherwood Park?
The hotel offers 121 inviting guest rooms including accessible rooms and suites with features like microwaves, mini-refrigerators, 40-inch HDTVs, some with lake views and whirlpool bathtubs.
Is free breakfast provided at the hotel?
Yes, Hampton Inn offers free hot buffet breakfast with an option for a free 'On the Run' Breakfast Bag for guests in a hurry.
Does the hotel have an indoor pool and fitness center?
Yes, there is one indoor saltwater pool available along with a free 24-hour fitness center featuring elliptical machines and treadmills.
What pet policies does Hampton Inn by Hilton Edmonton/Sherwood Park have?
The hotel welcomes pets including dogs and cats, making it a pet-friendly accommodation.
Is parking available at the hotel, and is it free?
Yes, self-parking is available on the property at no additional cost to guests.
Are there accessibility features at the hotel?
Yes, the hotel offers accessible parking, an accessible elevator, and mobility accessible rooms to accommodate guests with disabilities.
What sustainability or eco-friendly programs does the hotel participate in?
The hotel holds eco-certifications like ISO14001, ISO50001, and Hilton LightStay, participates in food waste reduction, recycling, towel and linen reuse programs, uses eco-friendly toiletries, and bans single-use plastic straws and styrofoam food containers.
Are there convenient dining options near the hotel?
Yes, nearby dining options include Polos Social Lounge, A&W Canada for fast food, Miss Saigon Vietnamese Noodle House, Chop Steakhouse & Bar, The Bankhead Restaurant & Lounge, and Vip's Fish N Chips food truck.
Where can I find financial services close to the hotel?
Financial services nearby include ATB Financial bank, RBC Royal Bank ATM, and Innovative Mortgage Solutions for loans and mortgage brokerage.
What recreational or leisure opportunities are nearby Hampton Inn?
Guests can enjoy nearby attractions like Emerald Hills Leisure Centre for active life activities, Emerald Hills Central Pond park with walking trails, and coffee or relaxing at Starbucks nearby.