Holiday Inn Express & Suites Medicine Hat Transcanada Hwy 1 by IHG

Reviews

• LT

  liz tabor

  3 days ago
  5.0
  We spent two nights in the holiday inn express and we were looked after with the greatest respect. All the staff was so friendly and accommodating to all our needs. We will recommend 💯 and we definitely be back. Thank you so much Kendra.
• BN

  Bruce Neufeldt

  Feb 22, 2026
  4.0
  Nice, clean, modern. 3 young hockey teams here for the weekend, so it's busy.
• CR

  Chan Rin

  Feb 14, 2026
  5.0
  We had a family stay there Feb 2026. The first thing I'd like say is the staff are amazing! We had a minor inconvenience happen and Charmaine (I hope I'm spelling it right) at the front desk was really helpful. She addressed our concerns very promptly and went above and beyond to resolve them and she followed up with us to make sure we were happy with our stay. In our many years of staying at hotels, she's probably the best manager and team member of any hotel we've ever dealt with. Guest services is really how you can truly make a difference in someone's visit. In terms of the rooms themselves, we felt they were very modern and updated. The breakfast that is included we felt had good selection and the quality was also good. We enjoyed the coffee that was included throughout the day. Our family enjoyed using the pool and water slide as it was pretty spacious. Location-wise it was great as having the Wal-Mart close by as it was great to pickup snacks and water and I liked that the hotel was right off of Highway 1 and very close to the main mall and other restaurants and amenities. All in all, we really enjoyed our stay and just wanted to say that all of the staff were very welcoming and we definitely will be staying here again.
• NS

  Nancy Syntak

  Feb 2, 2026
  5.0
  The reception desk personnel were very very pleasant thus making for a great start to our stay. The reception area was large enough to accommodate numerous check ins had it been necessary. I have to say that the ABSOLUTE BEST part was the morning breakfast. Kathy had a huge tasty assortment including GLUTEN FREE options which was fabulous. She was very personable and everything was spic and span clean. We had been on a 19 day trip to Victoria and back to Manitoba with stays in a variety of hotels and this was BY FAR THE ULTIMATE BEST. Thank you Medicine Hat Holiday Inn.
• CM

  Carol Moen

  Jan 2, 2026
  5.0
  In 2025 I stayed at the Holiday Inn Express in Medicine Hat a couple of times every month. The rooms are clean, well kept and pet friendly but the tipping point for me is the staff, especially Charmaine. She goes above and beyond every time I stay. Once, when it was past my typical check in time she called me to make sure everything was ok! The Holiday Inn Express is my hotel of choice whenever I visit Medicine Hat!

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