Holiday Inn Express & Suites Medicine Hat Transcanada Hwy 1 by IHG
4.4698 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Discover Medicine Hat’s Premier Family and Business Hotel at Holiday Inn Express & Suites Medicine Hat!
As a pet-friendly hotel in Medicine Hat, Alberta, we welcome travelers seeking spacious and comfortable rooms, with amenities designed for both business and leisure. Located on Transcanada Highway #1 and easily accessible to Crowsnest Pass Highway #3.
At Holiday Inn Express & Suites Medicine Hat, we offer a selection of newly renovated guest rooms and suites, including large Family Suites and King Suites. During your stay, take advantage of our indoor heated swimming pool, water slide, whirlpool, fitness center, and guest laundry. Start your day off right with our complimentary hot breakfast, ensuring you have the energy for your adventures ahead.
When it comes to exploring the area, Holiday Inn Express & Suites Medicine Hat is just minutes away from popular attractions such as Saamis Tepee, Co-Op Enmax Centre, and Medicine Hat College. We are across the street from Cornerstone Power Shopping Centre and short drive to Medicine Hat Mall, ensuring you have easy access to a variety of shopping and great favorite dining options.
Book your stay at Holiday Inn Express & Suites Medicine Hat and experience exceptional service, comfortable accommodations, and a prime location!
Location
Holiday Inn Express & Suites Medicine Hat Transcanada Hwy 1 by IHG
9 Strachan Bay SE, Medicine Hat, AB
T1B 4Y2, Canada
Hours
Reviews
4.4
698 reviews
5 stars
431
4 stars
179
3 stars
49
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and accommodating staff, particularly mentioning individuals like Ian and Kathy for their exceptional service.
Room Quality
Overall, guests found the rooms to be clean, spacious, and comfortable, although some noted issues with noise and temperature control.
Breakfast Experience
The breakfast received mixed reviews; while many enjoyed the variety and quality, some criticized it for being poorly managed and lacking certain items.
Pool and Amenities
The pool area was generally well-received, but there were complaints about temperature and cleanliness, particularly regarding the pool deck.
Management Response
Several reviews highlighted poor management responses to complaints, with some guests feeling dismissed or ignored regarding their concerns.
- GBGirlie De BelenNov 10, 20255.0Amazing customer service.. Staffs are all great
- GRGarnet RennerNov 10, 20254.0Good location
- TLTimothy LeblancOct 14, 20251.0Horrible service told I didn’t check out with 24 hrs notice that would be charged for next day only hotel that ever said that to me and didn’t even try and cancel the room and rebook then told me well most of their customers work for big companies and they just pay it…. Like total scam with 2 new hotels right there I’m done with this place rather just stay at the BW or Marriott
- JBJennvic BosSep 17, 20255.0This is the 3rd year in a row that my co-worker and I have supported our individual in a wheelchair to visit his brother in Medicine Hat. The Wheelchair accessible room with roll in-roll out shower is outstanding. All hotels that are considering an accessible room should look at this room and use this as how it should be done.
- JNJanelle R. NelsonSep 14, 20255.0Our stay in Medicine Hat was the best. The bed was comfortable and the pool area was relaxing after a long day of travel. I was impressed with the hotel having an active pool attendant.
Frequently Asked Questions About Holiday Inn Express & Suites Medicine Hat Transcanada Hwy 1 by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Medicine Hat?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a complimentary hot breakfast is available, including a buffet option.
Are pets allowed at Holiday Inn Express & Suites Medicine Hat?
Yes, both cats and dogs are welcome; the hotel is pet friendly.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and also provides accessible parking spaces.
Does the hotel have fitness and recreational facilities?
Yes, there is a free fitness center with equipment including ellipticals, free weights, and treadmills, plus an indoor heated swimming pool, water slide, and hot tub.
Does the hotel provide housekeeping services?
Housekeeping is available daily for all guests.
Is the hotel smoke-free?
Yes, Holiday Inn Express & Suites Medicine Hat is a smoke-free property.
Are there any nearby shopping options for guests staying at the hotel?
Yes, the hotel is located across from Cornerstone Power Shopping Centre and is a short drive from Medicine Hat Mall. Nearby boutiques like Harvest and Rose Boutique and stores such as Moores and Penningtons offer diverse shopping experiences.
What entertainment or media options are near the hotel?
Nearby you can find radio stations like 105.3 ROCK and Jack 102.1, as well as comic stores such as Dark Phoenix Medicine Hat for fans and visitors to enjoy.
Are there medical facilities near Holiday Inn Express & Suites Medicine Hat?
Yes, nearby medical facilities include Southland Surgical Centre, Vista Dental, HealthWORX Medical Clinic, Medicine Hat Physiotherapy Centre, and Solutions Clinical Pharmacy.