Business Details
About
Hotel
At the SureStay Plus by Best Western Lethbridge in Lethbridge, AB, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Lethbridge
2225 Mayor Magrath Dr S, Lethbridge, AB
T1K 7M1, Canada
Hours
Reviews
4.1
264 reviews
5 stars
107
4 stars
97
3 stars
41
2 stars
11
1 star
8
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and hotel overall, noting that they were well-maintained and tidy.
Service Quality
Feedback on staff service was mixed; while many guests highlighted friendly and accommodating staff, there were several complaints about rude or unhelpful front desk personnel.
Breakfast Options
The breakfast offerings received varied reviews, with some guests appreciating the selection while others found it lacking or poorly managed.
Value for Money
Many customers felt the hotel provided good value for the price, especially considering its location and amenities.
Room Condition
There were mixed reviews regarding room conditions, with some guests noting outdated decor or issues like noise and uncomfortable beds.
- JBJoe BaileyNov 11, 20255.0Excellent customer service and support. Room is clean tidy
- DSDenise StrachanOct 26, 20255.0We have been staying here quite frequently in the last couple of years due to medical appointments.Every time we have stayed the rooms have been spotless and the beds are very comfortable. Rachel has been so accommodating and kind.The service is excellent. There is always coffee hot chocolate or cappuccinos when ever you want it. Always a hot breakfast before my doctor’s appointments. It is in a great location for eating and shopping and a great price. This was our second home for over a year and we highly recommend it.
- LMLadyboss MurdockOct 16, 20253.0stayed here and the front desk person who checked me in was super dismissive and not helpful at all. You really need to train your staff better. I think her name was Emman or Emma, if I’m not mistaken!
- ZMzac morvisJul 1, 20255.0I really like this hotel. Service is always great and rooms are always nice and clean. Rewards system seems pretty good too.
Frequently Asked Questions About SureStay Plus by Best Western Lethbridge
What are the check-in and check-out hours of SureStay Plus by Best Western Lethbridge?
The hotel operates 24 hours daily, allowing flexible check-in and check-out times.
Is breakfast available at SureStay Plus by Best Western Lethbridge?
Yes, complimentary breakfast is provided for all guests.
Does SureStay Plus by Best Western Lethbridge allow pets?
Yes, pets and dogs are welcome at the hotel.
What fitness facilities does SureStay Plus by Best Western Lethbridge offer?
There is a fitness center available for guests at the hotel.
Is the hotel a smoke-free property?
Yes, SureStay Plus by Best Western Lethbridge is a smoke-free property.
Does SureStay Plus by Best Western Lethbridge provide free WiFi?
Yes, free WiFi is available for guests throughout the hotel.
Are there any nearby restaurants where guests can dine around SureStay Plus by Best Western Lethbridge?
Guests can enjoy nearby dining options including Smitty's Restaurant and Lounge, Tony Roma's, and Boston Pizza Lethbridge South.
What nearby hotels are located close to SureStay Plus by Best Western Lethbridge?
Nearby hotels include Premier Inn and Suites, Holiday Inn Lethbridge, and the Surestay Plus Hotel by Best Western Lethbridge.
Are there recreational facilities nearby SureStay Plus by Best Western Lethbridge?
Yes, guests can visit Mariner's Cove Water Park nearby for water-based recreation and fun.
What is the special offer currently featured at SureStay Plus by Best Western Lethbridge?
Guests who stay 2 nights receive a $50 Best Western Gift Card as a special promotion.