Best Western Plus Fort Saskatchewan Inn & Suites

Reviews

• AR

  Anton Rak

  Apr 11, 2026
  4.0
  Overall not bad. Good breakfast in the morning. Kids enjoyed swimmingpool and sauna. One thing that was bad is bathroom. Sink and tub were plugged and water wouldn't drain.
• AA

  Alex A

  Apr 8, 2026
  5.0
  Nice clean hotel. The rooms are a good size and the beds are comfortable. But the pool is not very exciting and the conference room is small if you are hosting a large party
• SO

  Shayla Ouellette

  Mar 16, 2026
  2.0
  We stayed in Room 236 and unfortunately the noise made the experience very difficult. You can hear all of the pool noise very clearly from the room, and whenever kids run down the hallway it sounds extremely loud inside the room. On top of that, there is a strange loud noise in the bed area that goes off every 5–10 minutes, 24 hours a day. Because of this, sleeping was extremely difficult, even when trying to use background sound to drown it out. If you are someone who values quiet or a good night’s sleep, I would definitely avoid Room 236.
• AS

  Andrew S

  Feb 5, 2026
  5.0
  Had a wonderful experience. The front desk attendant Cassidy was an absolute delight to deal with both extending my stay and accommodation adjustment. Perfectly trained for her role in dealing with customers. Wish all my stays were greeted with such a friendly warm smile. Truly was a great pleasant experience.
• MM

  M J M

  Feb 4, 2026
  1.0
  BED BUGS 🐜 witnessed at this hotel!!! WOW !!! YOU are a MANAGER and YOU ACTUALLY HAVE THE NERVE TO LIE !!!! Just another strike against YOU !!!! How disgusting is that !!!! HELLO!! Obviously, the BED BUGS 🐜 were crawling under the pillows ..and I took a VIDEO of the BED BUGS 🐜 CRAWLING!!!! PLUS did I not report to you that one of your guests WARNED me as we were going up the elevator TO CHECK the BED for BED BUGS 🐜 🐜 I reported the BED BUGS directly to you / the FRONT DESK !!! Experience was so troublesome for me (I’ll never ever forget what I experienced attempting to check in) that I feel I need to WARN the PUBLIC attempting to stay at this hotel !!!!!! Left this hotel so was a very disturbing experience to me. I left a review to warn others ….BUT …… ….Manager (WHO now obviously LIES, too) saw my review online AND actually had the nerve to call me to offer me extra points …..just so I would DELETE my BAD REVIEW reporting the BED BUGS (I had taken a VIDEO of the BED BUGS actually crawling in between the pillows) !!!! What had happened was I had attempted to stay here but as soon as I was making my way to the room, …I was warned by a guest who checked in late the night before that I should check the room for BED BUGS !!!! Sure enough as I walked into the room and started to check for BED BUGS and only lifted the Pillows did I see live BED BUGS crawling …. so I immediately left the room and reported to the Front Desk that there are BED BUGS crawling and that I was DEFINITELY NOT staying and left / checked out !!! I wasted my time snd gas to drive all the way to FORT SASKATCHEWAN from Central Alberta. I was very, very frustrated and my weekend was ruined by walking into an actual BEST WESTERN HOTEL with BED BUGS !!! IMPORTANT to NOTE: I have since been advertising to whom it may concern /to the public, that your hotel is definitely NOT RECOMMENDED due to the BED BUGS 🐜 I, personally, WITNESSED at your hotel !!!!

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