Best Western Plus City Centre Inn

4.1
1363 reviews
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Business Details

11310-109th St, Edmonton, AB
T5G 2T7, Canada
(780) 479-2042
http://bestwestern.com
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About

Hotel
At the Best Western Plus City Centre Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus City Centre Inn will stand out among other hotels in Edmonton,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus City Centre Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus City Centre Inn
11310-109th St, Edmonton, AB
T5G 2T7, Canada

Hours

Reviews

4.1
1,363 reviews
5 stars
637
4 stars
428
3 stars
175
2 stars
59
1 star
64

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is conveniently located near Kingsway Mall and public transit, making it ideal for shopping and events.

Cleanliness

Most guests found the rooms clean, though some noted issues with dated decor and occasional cleanliness lapses in common areas.

Staff Service

While many reviews praised the friendly and helpful staff, there were notable complaints about poor customer service experiences.

Amenities

Guests appreciated the pool, hot tub, and on-site restaurant, although some expressed disappointment over the lack of complimentary breakfast.

Value for Money

Several customers felt the hotel did not meet expectations for the price, citing outdated facilities and high room deposits.
  • TG
    Terry Gosse
    Nov 9, 2025
    5.0
    Rooms are clean and the restaurant makes some wonderful food. Front desk staff were courteous and very kind. Will definitely be coming to this hotel if I am ever back in Edmonton. A big plus is being right across the street from Kingsway Mall.
  • LB
    Larry Becker
    Nov 7, 2025
    4.0
    Not happy about paying more for the second night just because the hockey game is in town.
  • DH
    D H
    Nov 6, 2025
    5.0
    The staff are absolutely amazing .. I needed assistance and they went above and beyond to help me. I am grateful. The breakfast upstairs to the entrance was fantastic and the wait staff were great! I appreciated the service and quality of the rooms
  • BT
    Brad Thistle
    Oct 25, 2025
    4.0
    We love this location because they are pet friendly! They even have a fenced area to bring your dog to play and use the bathroom! Staff are always great! Pool is nice! If you’re shopping or doing business on the outside, this is a great place to stay!
  • JJ
    Jay Cee (JC)
    Oct 24, 2025
    5.0
    Stayed here for several days last week since it has close proximity to the hospital. Room was very clean and comfortable, the electric fireplace was a nice touch. Was very quiet for the most part just a few people slamming doors and some noisy kids running around, nothing more than that. The restaurant was great to grab a quick coffee and breakfast before heading out for the day. After sitting in the hospital for 8-9 hours the hot tub was a god send for my sore back. Being right next to Kingsway mall was nice as well, just wish I had more time to see things and look around. Would absolutely stay here again.
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Frequently Asked Questions About Best Western Plus City Centre Inn

What are the check-in and check-out hours at Best Western Plus City Centre Inn?

The hotel operates 24/7, so you can check in and out at any time.

Does Best Western Plus City Centre Inn offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in all guest rooms.