Certified by Holiday Inn Express & Suites Cold Lake by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the new Holiday Inn Express & Suites Cold Lake! We are the Lakeland's newest hotel located conveniently along Highway 28 and in close proximity to the heart of downtown Cold Lake.Staying with us gives you easy access to many corporations such as Cenovus, Flint Energy, Imperial Oil, CNRL, and Osum. Our hotel is within close proximity to the Provincial Court of Alberta and City Hall. Cold Lake is also home to four Wing Canadian Air Force Base, one of Canada's largest and busiest bases that host Maple Flag.Our city is Alberta's best kept secret. Guests can keep themselves busy year round at the Cold Lake Marina, Cold Lake Provincial Park, Kinosoo Ridge Ski Lodge, Kinosoo Beach, or Iron Horse Trail. We also have two state of the art recreation and sport facilities: The Cold Lake Energy Centre and Colonel J.J. Parr Recreation Centre. For the shopping enthusiast, Winners, Sport Chek, and Walmart, have made Cold Lake a busy hub of northeast Alberta.When staying with us you will experience the best of both worlds - big city charm with warm rural roots. All guests start the day with a delicious complimentary hot breakfast. Free wireless high-speed Internet access and a 24-hr Business Center allow you to keep in touch with friends, families, and business colleagues. Stay refreshed and energized in our well-equipped Fitness Centre and indoor pool and hot tub.Whether visiting for business or pleasure, we look forward to meeting you.
Location
Certified by Holiday Inn Express & Suites Cold Lake by IHG • Mar 01, 2026
Certified by Holiday Inn Express & Suites Cold Lake by IHG • Mar 01, 2026
Reviews
4.6
317 reviews
5 stars
226
4 stars
68
3 stars
12
2 stars4
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were consistently praised for their friendliness, helpfulness, and attentiveness, contributing to a welcoming atmosphere.
Cleanliness
The hotel was frequently noted for its cleanliness, with guests appreciating the well-maintained rooms and common areas.
Breakfast Quality
Breakfast received mixed reviews; while many enjoyed the variety and quality, some found it repetitive and lacking options at times.
Amenities
Guests appreciated the comfortable rooms and good amenities, including the pool and gym, although some noted issues with Wi-Fi and noise.
Management Issues
A few reviews highlighted serious concerns regarding management behavior and customer service during conflicts, impacting overall guest experience.
N9
nenyo 999
Feb 1, 2026
5.0
The customer service was top tier. This was the first time we received a call from reception after getting into our room, to check on us and make sure we were happy with the room. I don’t know if it’s a Cold Lake thing but based on that alone, we’ll be back. Breakfast was good and the customer service there as well was great. The rooms were clean and the beds very comfortable. The hot tub and pool area were very clean.
DS
Del S
Dec 12, 2025
5.0
Breakfast is always delicious and I like the variety. Hot tub is a great comfort after a long day of work and the rooms are comfortable.
DS
Dezza Sydorko
Dec 12, 2025
5.0
Our stay in HOLIDAY INN COLD LAKE this December 2025 was very great. All staff are very helpful and accommodating, special mention to LEEAN and GAYAN. Foods are great and yummy ❤️🤗.
We will be back again staying this January 2026.
JP
Jessica Peters
Dec 11, 2025
5.0
The breakfast staff are actually amazing. Better than any restaurant!
JH
Jennifer Harper
Dec 9, 2025
5.0
I love my stay so far, it so comfortable 😌 relaxing room is nice and clean.
Frequently Asked Questions About Holiday Inn Express & Suites Cold Lake by IHG
What time can I check in and check out at Holiday Inn Express & Suites Cold Lake by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a complimentary hot buffet breakfast is available for all guests.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed on the property.
Is there free Wi-Fi available at the hotel?
Yes, free wireless high-speed internet is available in public areas.
What fitness and recreational facilities does the hotel have?
The hotel features a fitness center with elliptical and free weights, an indoor pool, and a hot tub.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessibility features including accessible parking and mobility accessible rooms.
Are there meeting or business facilities available on-site?
Yes, there is a 24-hour business center and two meeting rooms available for guest use.
Can guests store their baggage after checking out?
Yes, baggage storage is available at the hotel.
How can guests access the hotel app and make reservations?
Guests can use the IHG Hotels & Rewards app available on the App Store and Google Play, or visit the hotel's website to make reservations.
What nearby attractions can guests visit before or after staying at the hotel?
Guests can explore the Cold Lake Marina, Cold Lake Provincial Park, Kinosoo Ridge Ski Lodge, Kinosoo Beach, Iron Horse Trail, Cold Lake Energy Centre, and Colonel J.J. Parr Recreation Centre near the hotel.
Are there convenient government and public services near the hotel?
Yes, the hotel is close to the City of Cold Lake town hall, Provincial Court of Alberta, and Canadian Air Force Base Cold Lake.
Where can guests find dining and shopping options near the hotel?
Nearby, guests can enjoy dining at A&W, KFC, Original Joe's, and shop at Winners, Sport Chek, Walmart, and Palm Springs Golf Club.
Brand Certified Facts from Holiday Inn Express & Suites Cold Lake by IHG
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Certified March 01, 2026Yext Knowledge Graph
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