Certified by Best Western Cold Lake Inn • Mar 01, 2026
HotelBest Western
Located in Cold Lake,AB, the Best Western Cold Lake Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Cold Lake Inn • Mar 01, 2026
Certified by Best Western Cold Lake Inn • Mar 01, 2026
Reviews
4.2
621 reviews
5 stars
322
4 stars
186
3 stars
54
2 stars
21
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.
Cleanliness
Guests frequently noted the cleanliness of the rooms and common areas, although some mentioned issues with specific areas like bathrooms.
Breakfast Quality
While some guests enjoyed the breakfast options, others felt the quality was lacking and not truly complimentary.
Room Comfort
Overall, guests found the rooms to be comfortable and spacious, though there were some complaints about specific amenities and maintenance issues.
Customer Experience
Several reviews mentioned poor customer service experiences, particularly at the front desk, which negatively impacted their stays.
AH
Afshan Haider
2 days ago
5.0
We had comfortable 3 night stay here while heading to Saskatoon.Clean nice place with friendly people at the front desk especially ( chunchill) sorry if I spelled wrong she rocks 🙂.
FF
Fatima
Feb 14, 2026
5.0
I had a wonderful two-night stay at this hotel. The reception staff were incredibly friendly and welcoming, and they made me feel at home from the moment I arrived. They are the best receptionists I’ve ever met💞big thanks to you beautiful ladies💞. The room was spotless, beautiful, and very comfortable, the bed was so cozy and I slept extremely well.
The warm swimming pool with the kids’ play area was amazing, such a fun and well-organized space for children.The restaurant was very clean and the food was delicious.There is also a cozy seating area near the reception with a calming, relaxing vibe. Everything was perfect. I will definitely come back again and again, Honestly, I highly recommend this hotel to anyone visiting the area.
AK
Ashton Kehlelr
Feb 13, 2026
3.0
Overall was pretty good however a pipe burst or was severely leaking so a lot of our room floor was soaking wet by the morning. We changed rooms but that was it I definitely expected some sort of compensation or offer to offset that.
Second room door didn’t shut properly so often we would come back and it was partially open without realizing it didn’t latch.
Staff were not attentive to guest behaviours. There were two children’s hockey teams staying for part of our stay. The children were not well supervised by parents, climbing slide, pushing others around, my 9 month old was almost hit in the head with a football ball when we were already sitting on the steps so he could enjoy the pool while his older sisters swam. Parents were all openly drinking alcohol and not supervising kids at all.
SL
Sniper Letendre
Feb 8, 2026
1.0
it was just so busy couldn’t use any of the amenities and the VLT room was dirty
DG
Denish Gadhiya
Jan 15, 2026
5.0
I have checked in on 15th evening, desk lady was chanchal. What an amazing and friendly person. Thank you for being such a professional.
What matters !
Lighting is the best, i hate those yellow bulbs from 1970 style. I appreciate that the management has carefully put white light instead of that boring yellow one. Same goes for bathroom too. Good job.
Bed is good too.
Also, not a problem but should look into it. Heating system was off when i entered the room. And the temperature was 13.5 c hahaha! Might be the mistake from staff but no problem.
Frequently Asked Questions About Best Western Cold Lake Inn
What is the address of Best Western Cold Lake Inn?
Best Western Cold Lake Inn is located at 4815 52nd St, Cold Lake, AB, T9M 1P1, Canada.
Does Best Western Cold Lake Inn offer free Wi-Fi?
Yes, Best Western Cold Lake Inn provides free Wi-Fi access for all guests.
What are the operating hours of Best Western Cold Lake Inn?
Best Western Cold Lake Inn is open 24 hours a day, seven days a week.
What amenities does Best Western Cold Lake Inn provide to guests?
Guests can enjoy free internet access in rooms and the business center, a clean and comfortable stay, and superior customer service.
Does Best Western Cold Lake Inn have an onsite restaurant?
Yes, the hotel has a restaurant available for guests.
Is there a special promotion currently offered at the hotel?
Yes, stay 2 nights and receive a $50 Best Western Gift Card.
What is the main phone number to contact Best Western Cold Lake Inn?
You can reach Best Western Cold Lake Inn at +1 780-594-9888.
Where can I find nearby dining options near Best Western Cold Lake Inn?
Smitty's Family Restaurant - Cold Lake is a nearby steakhouse and restaurant where guests can enjoy a meal.
Are there shopping places near Best Western Cold Lake Inn for guests to visit?
Yes, Best Spirits Wine & Liquor Shop is a nearby liquor store and shopping venue that guests might find useful.
Can guests visit local attractions close to Best Western Cold Lake Inn?
Guests can explore nearby dining and shopping such as Smitty's Family Restaurant and Best Spirits Wine & Liquor Shop for a convenient and enjoyable local experience.
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Certified March 01, 2026Yext Knowledge Graph
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