Certified by Homewood Suites by Hilton Calgary Downtown • Mar 01, 2026
About
Certified by Homewood Suites by Hilton Calgary Downtown • Mar 01, 2026
Extended Stay HotelHomewood Suites
Located in the vibrant downtown area of the East Village, you’ll find our Homewood Suites by Hilton Calgary Downtown. As the only extended stay in the area, this hotel has partnered with the neighboring Hilton Garden Inn to offer even more amenities and services to our guests. With beautifully designed guest rooms and a convenient location, we are a favorite for all types of travelers. Our uniquely designed hotel will draw you in to a vibrant atmosphere where you’ll find a stunning 13th floor rooftop terrace with Rocky Mountain views.
Location
Certified by Homewood Suites by Hilton Calgary Downtown • Mar 01, 2026
Certified by Homewood Suites by Hilton Calgary Downtown • Mar 01, 2026
Reviews
4.2
730 reviews
5 stars
403
4 stars
199
3 stars
56
2 stars
34
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were frequently praised for their friendliness and helpfulness, although there were notable instances of poor service and communication.
Location Concerns
The hotel is situated in a downtown area with a significant homeless population, leading to safety concerns for guests, especially at night.
Room Quality
Rooms were generally described as clean and spacious, but some guests reported issues with noise and maintenance.
Breakfast Experience
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and availability.
Parking Issues
Guests expressed frustration over parking availability and costs, with some being misinformed about options.
KT
Krishna Thakkar
Feb 22, 2026
5.0
One of the best hotels in Calgary downtown
SR
Sally Rogers
Feb 14, 2026
2.0
Was here for a conference at the end of January. Hotel is on a busy street corner, noisy during the day and seedy at night. Our room was a King Studio. It was really expensive for what we got. There had been no conference rate rooms left when we booked two months in advance.
Pros: downtown, close to C-train station and can walk most places in 15 minutes. Hotel staff was excellent, always eager to help. Breakfast was very good, although there is no limited seating. Great pool and hot tub. Grocery store and a few shops almost across the street.
Cons: Hotel is older and seriously needs renovations. Price doesn't reflect property or room (I guess the fact that it is downtown means it costs more). Area is seedy, especially at night. Lots of homeless people and stink of marijuana everywhere outside. Hotel doors are usually locked even during the day and nearby stores have security guards (Calgary needs some downtown revitalization obviously). Lots of sirens day and night. Bedroom was small and pull out couch mattress was so bad, it should be thrown out. I put three blankets on the mattress to try to cover the springs. Limited seating for breakfast area and tables in front of the door meant a cold blast of air everytime someone entered or left the hotel
SH
Sheza Hasan
Feb 12, 2026
5.0
We are currently staying at this hotel and are having such a wonderful experience! From the moment we arrived, the atmosphere has been welcoming, clean, and comfortable. The rooms have been well-maintained, spacious, and equipped with everything we need for a relaxing stay.
Every team member we’ve interacted with has been professional, kind, and genuinely eager to help. Their attentiveness and positive energy have not gone unnoticed. It’s clear that customer service is a priority here, and it makes all the difference. Our unique needs and requirements have been met with customized attention, ensuring a smooth stay.
A special shoutout to the staff for consistently taking care of us: from GM Sam Ross to Deigo, Melody, Myka, Kate, Marco, Maylyn(super helpful!), and my special shoutout to Maryna and Analyn in housekeeping! You've all been amazing!
(I also ran into someone in the elevator who was from the sales department. I apologize for not asking her name but she was super polite and initiated conversation to ask how my stay had been. I really appreciated that! Editted to add: it was Ramandeep! Ty!)
We’re looking forward to the rest of our stay and would absolutely recommend this hotel!
AS
Arthur S
Feb 11, 2026
1.0
Very disappointed with my experience. I went to the hotel to drop off my brother, who was staying there, and parked in their designated parking lot for approximately 5 minutes. During that short time, my vehicle’s driver side window was smashed and items were taken.
For a hotel that charges premium rates, I expected a much higher level of security. It is extremely concerning that this happened so quickly on hotel property. Guests and visitors should feel that their vehicles are reasonably safe when parked at the hotel.
I hope management takes security concerns more seriously moving forward.
Frequently Asked Questions About Homewood Suites by Hilton Calgary Downtown
What accessibility features does Homewood Suites by Hilton Calgary Downtown provide?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included when staying at Homewood Suites by Hilton Calgary Downtown?
Yes, free breakfast is available for guests staying at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is after 3:00 PM and check-out time is by 12:00 PM.
Does Homewood Suites by Hilton Calgary Downtown allow pets?
Yes, both cats and dogs are allowed at the hotel, welcoming pets during your stay.
Are there any recreational facilities available at the hotel?
Yes, the hotel features a fitness center, indoor pool, and a hot tub for guest use.
Is parking available for guests at the hotel?
Yes, the hotel offers both self-parking and valet parking options.
What are the hours of operation for Homewood Suites by Hilton Calgary Downtown?
The hotel is open 24 hours, every day of the week, providing continuous service.
Is there free Wi-Fi available for guests at the hotel?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
What nearby coffee shops can guests visit around Homewood Suites by Hilton Calgary Downtown?
Guests can visit Tim Hortons, Central Library cafe, and Second Cup Cafe, all located close to the hotel for a convenient coffee or snack.
How can guests use nearby public transportation when staying at the hotel?
3 Street Southeast station, a nearby train station, offers easy access for guests to travel around Calgary while staying at the hotel.
Are there any nearby entertainment or cultural venues near the hotel?
Yes, guests can explore the National Music Centre for music events and exhibitions, or visit King Eddy, a nearby bar and music venue, for live entertainment.
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Certified March 01, 2026Yext Knowledge Graph
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