Holiday Inn Express & Suites Calgary South-Macleod Trail S by IHG
3.4781 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express & Suites Macleod Trail South just 30 KM from Calgary International Airport (YYC) and 20 minutes from Downtown Calgary, featuring spacious well appointed guest rooms and suites including Family Suites, Executive Suites, and Jacuzzi Suites. You will enjoy our indoor heated swimming pool, waterslide, whirlpool, fitness centre, guest laundry, and 24 hr Business Centre.
Savour our new and refreshed complimentary Express Start SMART breakfast every morning including our signature cinnamon rolls and pancake machine, bacon, sausage, scrambled eggs, cheese omelets, cereal, and more.
Corporate travelers will value our free reliable Fibre Optik High Speed Internet. Near by companies include; Nutrien, Altalink, Alberta Health Services, and General Electric. We are just minutes away from industrial areas such as Quarry Park and Deerfoot Meadows.
You will feel at home in our spacious guest rooms and suites including a 43" flat screen TV, microwave, mini fridge, Keurig coffee maker refreshed daily, and large work desk. Close by you will find attractions in Calgary such as Spruce Meadows, Stampede Park, Calgary Zoo, and Downtown Calgary.
Our hotel is ideal for special events and corporate meetings featuring 900 sq ft of meeting space with AV and catering solutions.
Location
Holiday Inn Express & Suites Calgary South-Macleod Trail S by IHG
12025 Lake Fraser Drive, Calgary, AB
T2J7G5, Canada
Hours
Reviews
3.4
781 reviews
5 stars
266
4 stars
193
3 stars
100
2 stars
54
1 star
168
What are people saying?
AI-generated from recent customer reviews
Management Issues
Numerous reviews highlighted poor management practices, including rude behavior towards both staff and guests, leading to a negative atmosphere.
Cleanliness Concerns
While some guests noted clean rooms, others reported significant cleanliness issues, including unclean bathrooms and rooms not being properly serviced.
Renovation Disruptions
The hotel is undergoing renovations, causing noise and access issues, which frustrated many guests who were not adequately informed prior to their stay.
Customer Service
Customer service experiences varied widely, with some staff being praised for their friendliness and helpfulness, while others were criticized for being unprofessional and unresponsive.
Amenities Availability
Several guests expressed disappointment over advertised amenities, such as the hot tub and pool, being out of service or not accessible during their stay.
- LMLora MajewskiFeb 2, 20231.0Staffing shortage AGAIN. 20min wait in like to find price not as advertised and clearly visible on my phone. Pool and hottub not functional, haven't been for quite some time and won't be for quite some time. Also under extensive renovations yet still trying to accommodate guests. ( poorly )
- LBLynn BlackOct 5, 20215.0Upgrade to suite. Was perfect. Clean, efficient and nice and quiet. Will be back.
- KVKen valcourtFeb 18, 20215.0Nice staff and well kept rooms. The covid inspired breakfast is nothing special but I was bumped up to a junior king suite which was very nice. Thanks guys.
- SGSasha GSep 3, 20173.0Pet friendly 1st floor.
Frequently Asked Questions About Holiday Inn Express & Suites Calgary South-Macleod Trail S by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Calgary South-Macleod Trail S?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast available at the hotel and what type is offered?
Yes, a complimentary buffet breakfast is available every morning, including items like cinnamon rolls, pancake machine, bacon, sausage, scrambled eggs, and cheese omelets.
Does the hotel provide free parking and is it accessible?
Yes, free parking is available and there are accessible parking options.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel offer facilities for fitness enthusiasts?
Yes, the hotel has a free fitness center with equipment like elliptical machines, free weights, and treadmills.
Are there any business or meeting facilities available at the hotel?
Yes, there is a 24-hour business center and two meeting rooms with 900 sq ft of meeting space, AV, and catering solutions.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
What nearby restaurants can guests try around the hotel?
Guests can visit nearby restaurants such as Ricky's All Day Grill for breakfast and American cuisine, Dosa Kingdom for Indian food, Mina's Vietnamese Noodle Soup, and Fuji Ramen and Sushi for Japanese cuisine.
Are there any nearby parks or outdoor attractions near the hotel?
Yes, guests can explore Waterton Lakes Park, a national park with lakes near the hotel, and also visit popular attractions like Stampede Park and the Calgary Zoo in the area.
How can guests utilize nearby services while staying at the hotel?
Guests can access nearby services such as Guardian - Canyon Drive Pharmacy for health needs, Sunsational Spa or V J Nails N Spa for beauty treatments, and Pet Grooming services at NavyDog Grooming if needed during their stay.