Holiday Inn Express & Suites Calgary NW - University Area by IHG
4.1880 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
The newest addition to the North West of Calgary, The Holiday Inn Express & Suites NW Calgary University is conveniently located just off of 16th Ave and Banff Trail NW. The hotel is steps away from the Banff Trail C- Train Station, only seven minutes to Calgary's Downtown City Center.
The Holiday Inn Express & Suites NW Calgary University provides great convenience to many points of interest in the Calgary area such as McMahon Stadium, Canada Olympic Park, Scotiabank Saddledome, University of Calgary, Calgary Zoo, Telus Science Center, Foothills Medical Centre and more.
Relax in one of our elegant rooms that feature modern decor and amenities including free Wi-Fi Internet, mini kitchenette, and executive work space with ergonomic chair. Enjoy 42" flat screen with HD channels.
Start your day off right with our complimentary Express Start Breakfast buffet and complimentary 24 hour coffee/tea.
Take advantage of our heated indoor Pool/whirlpool with waterslide or energize in the new Fitness Center.
You can use our 24-hour Business Center to put the finishing touches on work or surf the net for directions to local sites/restaurants.
Our property features 2500 square feet of Meeting Space and is the perfect place for your Corporate Meeting or Special Event. The Holiday Inn Express & Suites NW Calgary University is ready to make your trip a success.
Location
Holiday Inn Express & Suites Calgary NW - University Area by IHG
2373 Banff Trail North West, Calgary, AB
T2M 4L2, Canada
Hours
Reviews
4.1
880 reviews
5 stars
465
4 stars
248
3 stars
63
2 stars
22
1 star
82
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff is mixed; while some guests praised friendly and helpful staff, others reported rude and unprofessional behavior, particularly from management.
Cleanliness
Many reviews highlighted clean and well-maintained rooms, though some guests noted issues with dirty bathrooms and overall room cleanliness.
Location
The hotel is well-located near public transport and key attractions, making it convenient for guests.
Breakfast Quality
Breakfast offerings received mixed reviews; while some enjoyed the variety and quality, others found it lacking or disappointing.
Customer Service Issues
Several guests reported negative experiences with customer service, including unhelpfulness and refusal to accommodate special requests.
- JJJ Jones3 days ago4.0Hockey team running up and down the hallways took a serious chunk out of what other wise was a great stay.
- AJAnna Janzen4 days ago5.0Good hotel for a work trip. Breakfast is included, and Ubers are always nearby. Great customer service, and they always have hot coffee ready.
- LSLisa.Michelle SilversNov 15, 20255.0Late October 2025 I arrived from Australia back home to be with my brother during a medical emergency. I dropped in to stay a night (to be near my brother) and Amandeep (Aman), was an absolute angel. I was rather incoherent and distracted. She was both compassionate and professional; she helped me to be safe and get needed rest, so I could look out for my family. Aman is an outstanding member of staff; management were wise to have hired her and lucky to have her. I am grateful for her flexible and generous approach. Thank you Aman!
- MBMatthieu BoulianneNov 10, 20255.0Great location in front of a train station. Quiet. Clean. Comfortable. Breakfast quality exceeded my expectations. Will stay again.
- JJJ & J Pet Care Ltd. / All About Grooming (Jay and Jenny)Oct 21, 20255.0The hotel staff are wonderful, polite and professional. Our room was clean and comfy, it made our stay enjoyable. Breakfast, although light choices and not full range buffet was enjoyable. There were hot food choices along with the more continental offerings. Our room was spacious, well kept and the shower was immersive. Not like some places the moment you turn the hot water on the pressure drops. Not in this shower, it kept the pressure and the shower was great. Underground parking is a big plus especially in bad weather. Our entire stay was fabulous thank you Holiday Inn Calgary. Banff Station for the LRT is across the street, recommend a day pass if traveling a lot. Fare single is $3.80. If going to the zoo as a family, if peak season use the LRT as the station is in the Zoo concourse. Otherwise pay the zoo parking. If going downtown, use the LRT as its easier and there are quite a few restaurants down town for a good meal. If you order in from a take out, you will need to meet them downstairs as the elevators are card access only especially in the evening and early morning. Great security!
Frequently Asked Questions About Holiday Inn Express & Suites Calgary NW - University Area by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Calgary NW - University Area?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with the room at Holiday Inn Express & Suites Calgary NW?
Yes, a complimentary buffet breakfast is available for free.
Does the hotel provide free Wi-Fi in public areas?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at the hotel.
What accessibility features does Holiday Inn Express & Suites Calgary NW offer?
The hotel offers accessible parking, mobility accessible facilities, and an elevator for guest convenience.
Does the hotel have a fitness center and recreational facilities?
Yes, the hotel offers a free fitness center with equipment such as ellipticals, free weights, and treadmills, plus an indoor pool and hot tub.
Is contactless check-in or checkout available at this hotel?
Yes, contactless check-in and checkout options are available for guests.
What nearby public transportation options can guests use to get around Calgary?
Guests can use the Banff Trail C-Train Station and Banff Trail station, both located just steps from the hotel, to easily access Calgary's transit system.
Are there nearby dining options guests can visit near Holiday Inn Express & Suites Calgary NW?
Yes, nearby restaurants include Papa John's Pizza, Clay Pot Asian Food Kitchen, Joey's Seafood Restaurants, Big T's BBQ and Smokehouse, and Green Chili, offering a variety of cuisines to explore before or after your stay.
What nearby attractions can guests visit around Holiday Inn Express & Suites Calgary NW?
Guests can visit various nearby points of interest such as the University of Calgary, McMahon Stadium, Calgary Zoo, Telus Science Center, and Canada Olympic Park for entertainment and educational experiences.