Business Details
About
HotelHampton Inn
The Hampton Inn & Suites Calgary-Northwest hotel is conveniently located in Motel Village near the University of Calgary, the Foothills Hospital, McMahon Stadium and SAIT. There are numerous restaurants and shopping centers within easy walking distance. Some nearby attractions include Canada Olympic Park and our local Zoo. The Light Rail Transit (LRT) Station is just up the street and will take you directly into the Calgary downtown area or to the Stampede Grounds in less than 10 minutes.
Our Calgary Hampton Inn & Suites hotel offers a variety of complimentary amenities such as our deluxe hot breakfast buffet, coffee and tea 24 hours a day, a newspaper Monday through Saturday, cable TV with movie channel, local phone calls, high-speed or wireless internet access throughout the hotel and heated underground parking.
We love having you here in Alberta at the Hampton Inn Calgary-Northwest hotel!
Location
Hampton Inn & Suites By Hilton Calgary- University Northwest
2231 Banff Trail, N.W., Calgary, AB
T2M 4L2, Canada
Hours
Reviews
3.8
904 reviews
5 stars
369
4 stars
279
3 stars
100
2 stars
46
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking empathy.
Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as bugs and unclean common areas.
Renovations
The hotel is undergoing extensive renovations, which has led to noise complaints and limited access to amenities like the pool.
Booking Issues
Several guests experienced problems with their bookings being canceled without notice, leading to frustration and dissatisfaction.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.
- MLMaria, Ying Li2 days ago4.0The room is a little old, currently they are doing exterior renovation, make me almost missed the place. Location is convenient, just beside Banff trail, 201 station. Breakfast is also nice, you can have some choices of fruit except coffee and tea. The Omelet is delicious.
- SISofia Ietto-Conti6 days ago5.0In the middle of a refurbishment... but its was great for our needs. Staff and breakie was wonderful
- GGGXMDec 30, 20254.0Rooms are dated but renos in progress
- PSPetra SchulzDec 28, 20252.0We were booked to stay at the Hampton Inn on Banff Trail, but did not realize that the hotel is under renovation. The renovation itself we could’ve lived with, but the rooms available were behind a plastic barrier where building envelope upgrades are taking place. We were told that this is noted on the hotel website under policies (who reads these?). I feel this should be more prominently displayed on the homepage of the hotel, as well as on any third-party site that is listing this location, such as booking.com which we had used. I have to give the hotel credit for the fact that they immediately offered a refund without any penalties. Thankfully, we found a room at the Holiday Inn up the street, although at a higher rate. I would try this location again, once renovations are completed.
- MDMurage DanDec 2, 20251.0I arrive to Calgary for a conference, only to find my booking is cancelled! The receptionist says the credit card was declined. I then call my workplace since work paid for the booking, but the receptionist says they can't accept the payment online, and they won't accept my credit or debit payment. All that credit policy is fine, but the uncaring & inhospitable attitude of the receptionist, and the fact that they did not even call before cancelling really upset me. While I waited at the lobby to try find another hotel, a couple arrived only to find their booking cancelled as well! Same unfortunate scene played out! I was arriving from Halifax, it was snowing, and I just wished some kindness would have helped a lot. The only suggestion for an alternative hotel the staff suggested was one they said was not any good. Fortunately the Econo lodge hotel receptionist next door was very kind and recommended Alt hotel, which accepted my work's credit payment. Plus the staff at Alt hotel are so kind, helpful and hospitable. I am never booking a Hampton Inn again, it's a sure way to sleep outside just because the rude staff dare not resolve a small misunderstanding. Book with them at your own risk!
Frequently Asked Questions About Hampton Inn & Suites By Hilton Calgary- University Northwest
What are the check-in and check-out times at Hampton Inn & Suites By Hilton Calgary- University Northwest?
Check-in time is at 16:00 and check-out time is at 12:00.
Does the hotel provide free Wi-Fi for guests?
Yes, the hotel offers free Wi-Fi in public areas and has a public internet terminal.
Are pets allowed at Hampton Inn & Suites By Hilton Calgary- University Northwest?
Yes, pets including cats and dogs are welcome at the hotel.
Is parking available at the hotel?
Yes, free self-parking is available for guests.
What complimentary breakfast options are available?
Guests can enjoy a free deluxe hot breakfast buffet featuring buffet breakfast options.
Are the hotel facilities accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
What fitness and wellness amenities does the hotel offer?
A fitness center with elliptical machines and treadmills is available for free. The hotel also features an indoor pool and a hot tub.
Can guests find public transit options nearby to explore Calgary?
Yes, the Light Rail Transit (LRT) Station is just up the street from the hotel, providing direct access to downtown Calgary and the Stampede Grounds in under 10 minutes.
What local attractions are near Hampton Inn & Suites By Hilton Calgary- University Northwest that guests might want to visit?
Nearby attractions include the University of Calgary, Foothills Hospital, McMahon Stadium, SAIT, Canada Olympic Park, and the local Zoo, all within easy reach from the hotel.
Are there dining and shopping options near the hotel?
Yes, there are numerous restaurants such as Phil's Restaurants, Red Lobster, and McDonald's, as well as shopping centers within easy walking distance of the hotel.