Business Details
About
HotelDoubleTree
Welcome to DoubleTree by Hilton Calgary North, where comfort and convenience meet in the heart of Alberta's bustling city. Located conveniently near Deerfoot Trail and 16th Ave / Trans Canada Highway, our hotel offers unparalleled accessibility for both business and leisure travelers. Only 2 miles from the Calgary Zoo and Telus Spark.
Enjoy a warm DoubleTree Chocolate Chip Cookie at check-in before settling into your cozy guest room. Our rooms offer beautiful views as well as complimentary WiFi, a 55-Inch HDTV, work desk, mini-fridge and microwave and coffeemaker. Choose a suite for more space and a separate living room.
Our Calgary meeting space has 15,340 sq. ft. of flexible space including our largest room which can fit up to 400 people.
Location
Hours
Reviews
4.1
392 reviews
5 stars
215
4 stars
84
3 stars
37
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and helpful staff, highlighting specific individuals who made their stay memorable.
Cleanliness
Overall, guests found the rooms and common areas to be clean and well-maintained, although there were some complaints about inconsistent housekeeping.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.
Location
The hotel is conveniently located near the airport and downtown, making it a good choice for travelers.
Customer Service Issues
Several reviews mentioned poor customer service experiences, particularly regarding check-in processes and handling of requests.
- CMCarlos MendozaJan 2, 20264.0Muy buen servicio y excelente comida
- PLPatrick LamDec 31, 20251.0⭐ 1-Star Review – DoubleTree by Hilton Calgary North: A Masterclass in Disappointment If you’ve ever wondered what happens when a hotel forgets it’s part of the Hilton Group and decides to roleplay as a budget roadside motel, look no further. DoubleTree by Hilton Calgary North just delivered the most spectacular hotel failure I’ve seen in 40 years of staying with Hilton brands — and I’ve stayed in everything from Conrad to Hampton. Hilton Honors Promotion… or Hilton Honors Confusion? Walked into reception, saw a big shiny promo: “Join Hilton Honors! Get 500 points + Spin & Win!” Sounds great, right? I even recommended it to my roommate. The staff’s response? Basically: “No. Not for you. Don’t ask again.” If tiny-print terms and conditions are going to be the deciding factor, maybe print them in a size larger than an ant’s diary. This isn’t a riddle challenge; it’s a hotel check-in. $2.50 Water – The Ultimate Hilton Plot Twist Two water bottles beside the TV. And surprise! Not complimentary. Only free if you’re Diamond, Gold, or Silver. Everyone else pays $2.50 each. The sign does exist… in microscopic text. Honestly, I came to Calgary for a trip, not a treasure hunt for transparent pricing. Room Furniture: Perfect for Those Who Enjoy Risky Acrobatics The office chair was so unstable I felt like I was auditioning for Cirque du Soleil. If an elderly guest sat on it, the next step is probably the emergency room. Housekeeping? Engineering? Management? Anybody awake? The Wobbly Toilet Experience Nothing like sitting on a toilet that moves with you like a theme park ride. It wasn’t “installed” — it was loosely suggested to the floor. Shower Dial: Pick Your Fighter ❄️ Ice Age cold 🔥 Surface of the Sun hot No middle. Just extremes. Whoever set this up must think lukewarm water is a myth. And the Final Boss: The Beds We left with rashes. I came for rest. I left with skincare problems. Enough said. Why I Didn’t Report It During the Stay Reception was often empty, like a ghost town but without the charm. The first staff interaction already felt like a brick wall — zero interest in helping, problem-solving, or even pretending. Housekeeping availability during the holidays was a lottery: full service? No service? Surprise me. Conclusion If Hilton replies with the usual: “We apologize for the inconvenience, guest experience is our priority…” I’ll save them time: my experience clearly wasn’t. If you’re reading this and considering staying here, do yourself a favor — book anywhere else. Calgary has plenty of hotels. No need to pick the one that turns your vacation into a side quest called “Survive the Stay.” ⭐ If zero stars were an option, I would’ve clicked it with enthusiasm.
- AKAmrit KaurDec 31, 20251.0Before going there I confirmed over the call if the deposit has to be made by credit card or we can by debit either, the lady over the call assured me that i can pay by debit card also. I went there and the guy there said we cant pay the deposit by debit card These guys wasted our time by providing wrong information over the call.
- TRThe RoninDec 28, 20253.0The room was okay.. small size but was clean. The only off putting thing was the front desk who checked us in… we checked in probably 10 min before 3pm and the lady at front desk asked for my id and credit card and gave us a key card and told us where the elevator was. No info on breakfast or the lounge or pool or even wifi, no smile, no greetings and very casually dressed …. When we left the hotel a few mins after 3, the shifts probably changed and we had some help from some well dressed lovely ladies, had to bug them to ask about everything that we needed. We stayed at 4 different hotels on your trip to review the hotels in the area but this first impression left an annoying taste in the mouth….!
- CMcatalino medinaDec 26, 20255.0Overall i can consider its a nice place to stay, so clean, plenty rooms, spaciuos parkings, convinient,
Frequently Asked Questions About DoubleTree by Hilton Calgary North
What are the check-in and check-out times at DoubleTree by Hilton Calgary North?
Check-in is at 16:00 and check-out is at 11:00.
Is breakfast available at the hotel?
Yes, breakfast is available at DoubleTree by Hilton Calgary North.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at the DoubleTree by Hilton Calgary North?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, an accessible elevator, an accessible pool, and is mobility accessible overall.
Is there an airport shuttle service available?
Yes, airport transfer service is available.
Does the hotel have facilities for fitness and swimming?
Yes, there is a free fitness center and one indoor pool available to guests.
Are there any nearby restaurants to DoubleTree by Hilton Calgary North?
Yes, nearby restaurants include Il Bivio Ristorante, Dong Khanh Restaurant, White Elephant Thai Cuisine, Kohinoor - Indian restaurant Calgary, Friend's Pizza and Pasta, La Cipolla D'Oro, Fontanella, and Denny's Canada.
What nearby attractions can guests visit before or after their stay?
Guests can visit the Calgary Zoo and Telus Spark, both approximately 2 miles away, as well as Aero Park and Lake Luise.
Are there convenient nearby shops and services for guests?
Yes, nearby there are Solo Liquor, Circle K, Shell gas station with convenience store, Vista Heights Pharmacy, and Paragon Accounting for various needs.