Best Western Plus Suites Downtown

Reviews

• AA

  A

  Feb 21, 2026
  2.0
  I booked the suite which was decent. The representative on the phone was a little bit difficult to communicate with, but that was fine. The suite was a good size. The main reason for the bad review was the fact that the television in the bedroom didnt work. I had called the main desk, and the employee told me that he couldn't do anything about it. He told me that he would notify the manager. There was no effort to resolve or rectify the issue. Our toilet also didn't flush. We heard nothing about it at checkout. I was frustrated that i couldn't watch the olympics.
• TJ

  T. Rose Johnson

  Feb 16, 2026
  5.0
  Very nice hotel. Service was excellent and accommodating. Only thing was shower didn't get very hot. Otherwise I'd recommend staying there. Great location.
• AD

  Amber Dawn

  Feb 15, 2026
  1.0
  Rented a room at the downtown location. I've stayed at hotels and the best western before, this was the worst experiance I've had. Upon calling I was told they were booked except for a single room at a high price. Upon looking at their website this wasn't the case. We booked a better room for a better price online through their website.. Shady.. but upon arriving we couldn't find any parking despite it being advertised. Mind you, this is downtown in a sketchy sort of area. I was met with two women who couldn't communicate with me very well. Unfortunately the language barrier was prominent. They seemed unfazed by telling us we had to park on the street. This meant that we had to wake up to move our vehicle at 6 am or wed be at risk of being towed. There is no consession or snacks. The only thing the have is a vending machine in the basement. Creepy. I'll never go back.
• JS

  John Spalding

  Feb 10, 2026
  4.0
  For the money, it's spot on. You can use a debit card in lieu of a credit card, but it will cost $545 as of Feb 2026. Breakfast room is okay. Staff are really relaxed and friendly: they know their jobs and do them well. I think there might be a variance in quality among the rooms, but am not positive. As is the case with every hotel in the known universe, the coffee is not great. On the other hand, it's free. Location isn't too bad. You've got Rosie's Burgers a block away and you are insane if you don't eat there at least once. There's a few Vietnamese restaurants on the same block. Dollarama, Canadian Tire and Save-on Foods are down the street. Really interesting coffee ship directly across the street. Bus stop near the entrance to the hotel. Safeway and Starbucks are both within walking distance.
• CC

  C

  Jan 31, 2026
  5.0
  I'm going to make it harder to book this location but they deserve it. I had to stay in a hotel during a repair emergency at home for three nights. I booked the queen bed suite with Jacuzzi. I love a good soak in the tub, what can I say? This room had a cute little kitchen with everything, including a kettle for my tea! There's enough kitchen equipment to cook simple meals. The hotel is close to a Safeway with a decent deli and bake shop, so you can just make a quick run for supplies (it's a counter height fridge, so don't be excessive.) But the staff! Top notch. Friendly, caring people who work their tails off to welcome you.

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