Best Western Airport Inn

3.8
1055 reviews

About

HotelBest Western
Located in Calgary,AB, the Best Western Airport Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Airport Inn
1947 18th Ave NE, Calgary, AB
T2E 7T8, Canada

Hours

Reviews

3.8
1,055 reviews
5 stars
409
4 stars
333
3 stars
141
2 stars
61
1 star
111

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including bugs in rooms, dirty linens, and poorly maintained bathrooms.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude interactions and inadequate responses to complaints.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it basic and lacking in fresh options.

Room Condition

Many guests noted that the rooms were outdated and in need of renovation, with issues such as uncomfortable beds and poor sound insulation.

Location Concerns

Several reviews mentioned that the hotel is not conveniently located near the airport as advertised, with no shuttle service available.
  • UU
    Ubuntu
    Dec 19, 2025
    5.0
    I was comfortable with my room, presently under minor construction. Have upgraded since the last time I was there
  • AU
    anonymous user
    Dec 10, 2025
    1.0
    I’m genuinely horrified by my stay at this location. I found a large, quarter-sized bug in the bed, under the covers. While I recognize that the occasional insect can make its way into a room, a bug of that size does not end up inside a made bed unless cleaning and linen changes are clearly neglected. This results in a serious lapse in basic hygiene standards. I brought the bug to the front desk, and the attendant was completely disinterested offering only a 10% discount, which felt completely inadequate given how unsanitary and upsetting this was. I wrote to the company afterward, gave them every opportunity to address it properly, and they still refused to do anything further. At that point, it’s clear this wasn’t just one careless interaction — it reflects a broader, company-wide lack of standards and accountability. If you value basic cleanliness don’t stay here. I won’t be back, and I recommend booking literally anywhere else.
  • KB
    K Balaski
    Nov 8, 2025
    4.0
    The breakfast was really good!
  • GK
    gregory kleemola
    Oct 27, 2025
    1.0
    Stay away. Place is falling apart and just poorly up kept. Rooms are tiny -can hardly open bathroom door bc it hits the toilet. Pool and hot tub were gross
  • MC
    Murray Coughlan
    Oct 26, 2025
    5.0
    My go to hotel in Calgary. Great location and price and I get points.

Frequently Asked Questions About Best Western Airport Inn

Where is Best Western Airport Inn located?

Best Western Airport Inn is located at 1947 18th Ave NE, Calgary, AB, T2E 7T8, Canada.

What are the check-in and check-out hours of Best Western Airport Inn?

The Best Western Airport Inn operates 24 hours a day, 7 days a week.