At the SureStay by Best Western Bassano in Bassano, AB, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Many customers praised the cleanliness of the rooms and overall property, although some noted issues with specific areas needing better attention.
Staff Performance
Feedback on staff was mixed; while some guests highlighted friendly and helpful service, others reported poor customer service and lack of staff presence.
Breakfast Quality
The breakfast offerings received consistent criticism for being limited and unsatisfactory, with many guests expressing disappointment.
Comfort and Amenities
Guests generally found the rooms comfortable and well-equipped, but there were complaints about slow Wi-Fi and issues with room keys.
DK
Dennis “Say yes” K
1 day ago
2.0
Internet SUCKS . It is 2026 and time to avoid your internet set up and get on with the times
RB
Rachael Belnavis
Dec 17, 2025
5.0
Great motel. Had caleb check us in. I don't think he likes his job very much. Everything seemed to be an inconvenience for him. Rooms are great. Breakfast nothing to right home about. Basic cereal, yogurt. Didn't have any hard boiled eggs. The parking lot was a complete staking rink. Pretty dangerous
AH
Andreas Hackzell
Dec 10, 2025
4.0
Room was clean, the bed comfortable. Breakfast wasn't great but acceptable.
DC
Dean Casavechia
Oct 17, 2025
5.0
I had a great stay and it was a great location. It was clean and had a great sleep. I was there for 3 nights and would stay again if I was out that way again.
WR
Winanda Renting
Oct 6, 2025
5.0
Op doorreis door Alberta hebben wij hier 2 nachten geslapen.Het is ons geweldig bevallen! Schone kamer heerlijk bed een keukenblok, koffiezetapparaat, magnetron koelkast en zitbankje. Heel plezierig personeel. Vonden alleen het ontbijt een beetje karig. Op loopafstand van twee eetgelegenheden. Mocht het voorkomen, komen wij graag een keer terug !!!
(Bedankt voor de extra koffie cups, poedermelk en suiker 🤗)
Frequently Asked Questions About SureStay by Best Western Bassano
What are the check-in and check-out hours at SureStay by Best Western Bassano?
The hotel is open 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.
Does SureStay by Best Western Bassano offer free breakfast to guests?
Yes, free breakfast is available for guests at the hotel.
Are pets allowed at SureStay by Best Western Bassano?
Yes, dogs and other pets are welcome at the hotel.
Is there a fitness center available for guests at SureStay by Best Western Bassano?
Yes, a fitness center is available for guests to use during their stay.
Does SureStay by Best Western Bassano offer Wi-Fi to its guests?
Yes, the hotel provides Wi-Fi access to guests.
Is smoking allowed on the premises of SureStay by Best Western Bassano?
No, the property is smoke-free to ensure a healthy environment for all guests.
What nearby dining options are available around SureStay by Best Western Bassano?
Nearby, guests can visit Subway, a fast-food sandwich shop, and The Roadside Grill, an American-style diner and restaurant.
Are there other accommodation options near SureStay by Best Western Bassano?
Yes, nearby hotels and motels include R&R Inn, Surestay Hotel, A1Hotel, and A1 Motel Bassano, AB, providing guests with various lodging choices.
What nearby facilities can help with vehicle needs when staying at the hotel?
Guests can find gas stations like Esso Canada, Bassano Esso, and Petro-Pass Truck Stop, as well as automotive repair services such as Poofers Petroleum & Repair and tire dealers like OK Tire and Silk Tire Distributors Inc nearby.
Where is SureStay by Best Western Bassano located?
The hotel is located at 621 12th Street, Bassano, Alberta, T0J 0B0, Canada.