Best Western Plus Banff International Lodge

4.1
1197 reviews

About

HotelBest Western
At the Best Western Plus Banff International Lodge you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Banff International Lodge will stand out among other hotels in Banff,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Banff International Lodge will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Banff International Lodge
453 Marten St, Banff, AB
T1L 1B3, Canada

Hours

Reviews

4.1
1,197 reviews
5 stars
558
4 stars
371
3 stars
145
2 stars
53
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and facilities, although some reported issues with dirty sheets and inadequate cleaning.

Staff Service

Customer service experiences varied; while some guests highlighted friendly and helpful staff, others reported rude and unprofessional behavior at the front desk.

Location

The hotel is well-located, within walking distance to downtown Banff, making it convenient for guests.

Breakfast Quality

The complimentary breakfast received mixed reviews; some found it adequate while others criticized the lack of variety and small dining area.

Parking Issues

Guests noted that the underground parking was tight and limited, causing inconvenience during peak times.
  • VW
    VoIP Wizard
    4 days ago
    5.0
    We found a deal in this hotel, and it's great comparing to neighboring Irwins/Red Carpet where we usually go. Despite of outdated look outside, it's renovated and cozy inside. You also get a free breakfast, underground parking, large TV (Android based! 👍) and a good coffee machine at the lobby. They also have a small pool/hot tub with a partial view of the mountains. I wish they had working fireplace in the lobby (it looks great but was off unfortunately) and didn't take all Christmas-related decor on 6th (after all, it's still Orthodox Christmas). I would highly recommend this hotel for a stay in Banff.
  • JD
    Juliette Desfeux
    Dec 24, 2025
    5.0
    Très bon rapport qualité prix. La chambre était propre et chauffe très vite. Le lit est confortable et bonne pression de douche c’est très agréable. Le petit déjeuner très correct avec des options chauds/froid. Trop de monde à la piscine/jacuzzi. Environ 10 minutes de marche du centre ce qui est très facile; aussi nous avons apprécié le parking souterrain.
  • VL
    Victoria Lukasiuk
    Dec 8, 2025
    3.0
    Service was very welcoming and friendly, we had our dog with us, loved the decoration in the front lobby, room was okay, we stayed for two nights and one of our nights we kept hearing noises out in the hallway, neighbour's chatting loudly, other rooms TVs and early in the morning a bunch of kids running up and down the hallway. There is Underground parking however extremely tight and small that we struggled with our family SUV would not recommend a large SUV or truck to go into the parking lot.
  • JB
    Joann B
    Dec 6, 2025
    5.0
    The rooms were comfortable and clean (we were also lucky enough to have a lovely view of the mountains from our room), and the location is perfect (right on Banff Ave and a close walk to all the amenities you'll need). The staff were kind and clearly run a tight ship, making our trip really special. Their underground parking was great, especially for the colder winter months, and their breakfast buffet which was included with our room price was great; they had pancakes, toast, scrambled eggs, breakfast potatoes, bacon, oatmeal, muffins, cereal, coffee and juice! Really great value - we would stay here again!
  • FN
    FP Ng
    Dec 5, 2025
    4.0
    Breakfast spread is simple but definitely adequate to keep us full. Love the self service hot coffee/ tea machine at the lobby. Heated pool is small and good when not crowded. Accommodation is dog friendly. Location is walkable to town. Could be quite unstaffed as when I checked in and based on 2 more days of observations, each time one staff at the reception counter is Incharge of 1) check in check out 2) monitoring of camera security 3) additional towels / soap disbursement 4) mopping of lobby floor Etc etc

Frequently Asked Questions About Best Western Plus Banff International Lodge

What is the address of Best Western Plus Banff International Lodge?

The lodge is located at 453 Marten St, Box 1387, Banff, AB, T1L 1B3, Canada.

Is Wi-Fi available at Best Western Plus Banff International Lodge?

Yes, free Wi-Fi is available for all guests at the lodge.