At the Best Western Plus Banff International Lodge you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Banff International Lodge will stand out among other hotels in Banff,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Banff International Lodge will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many guests praised the cleanliness of the rooms and facilities, although some reported issues with dirty sheets and inadequate cleaning.
Staff Service
Customer service experiences varied; while some guests highlighted friendly and helpful staff, others reported rude and unprofessional behavior at the front desk.
Location
The hotel is well-located, within walking distance to downtown Banff, making it convenient for guests.
Breakfast Quality
The complimentary breakfast received mixed reviews; some found it adequate while others criticized the lack of variety and small dining area.
Parking Issues
Guests noted that the underground parking was tight and limited, causing inconvenience during peak times.
VW
VoIP Wizard
4 days ago
5.0
We found a deal in this hotel, and it's great comparing to neighboring Irwins/Red Carpet where we usually go.
Despite of outdated look outside, it's renovated and cozy inside.
You also get a free breakfast, underground parking, large TV (Android based! 👍) and a good coffee machine at the lobby. They also have a small pool/hot tub with a partial view of the mountains.
I wish they had working fireplace in the lobby (it looks great but was off unfortunately) and didn't take all Christmas-related decor on 6th (after all, it's still Orthodox Christmas).
I would highly recommend this hotel for a stay in Banff.
JD
Juliette Desfeux
Dec 24, 2025
5.0
Très bon rapport qualité prix. La chambre était propre et chauffe très vite. Le lit est confortable et bonne pression de douche c’est très agréable. Le petit déjeuner très correct avec des options chauds/froid. Trop de monde à la piscine/jacuzzi. Environ 10 minutes de marche du centre ce qui est très facile; aussi nous avons apprécié le parking souterrain.
VL
Victoria Lukasiuk
Dec 8, 2025
3.0
Service was very welcoming and friendly, we had our dog with us, loved the decoration in the front lobby, room was okay, we stayed for two nights and one of our nights we kept hearing noises out in the hallway, neighbour's chatting loudly, other rooms TVs and early in the morning a bunch of kids running up and down the hallway. There is Underground parking however extremely tight and small that we struggled with our family SUV would not recommend a large SUV or truck to go into the parking lot.
JB
Joann B
Dec 6, 2025
5.0
The rooms were comfortable and clean (we were also lucky enough to have a lovely view of the mountains from our room), and the location is perfect (right on Banff Ave and a close walk to all the amenities you'll need). The staff were kind and clearly run a tight ship, making our trip really special. Their underground parking was great, especially for the colder winter months, and their breakfast buffet which was included with our room price was great; they had pancakes, toast, scrambled eggs, breakfast potatoes, bacon, oatmeal, muffins, cereal, coffee and juice! Really great value - we would stay here again!
FN
FP Ng
Dec 5, 2025
4.0
Breakfast spread is simple but definitely adequate to keep us full. Love the self service hot coffee/ tea machine at the lobby. Heated pool is small and good when not crowded. Accommodation is dog friendly. Location is walkable to town. Could be quite unstaffed as when I checked in and based on 2 more days of observations, each time one staff at the reception counter is Incharge of 1) check in check out 2) monitoring of camera security 3) additional towels / soap disbursement 4) mopping of lobby floor Etc etc
Frequently Asked Questions About Best Western Plus Banff International Lodge
What is the address of Best Western Plus Banff International Lodge?
The lodge is located at 453 Marten St, Box 1387, Banff, AB, T1L 1B3, Canada.
Is Wi-Fi available at Best Western Plus Banff International Lodge?
Yes, free Wi-Fi is available for all guests at the lodge.
What are the operating hours of Best Western Plus Banff International Lodge?
The lodge is open 24 hours a day, 7 days a week.
What amenities does Best Western Plus Banff International Lodge offer?
The lodge offers modern amenities including free internet in all guest rooms, in-room mini fridges, a fitness room, and spacious work desks for business travelers.
Does Best Western Plus Banff International Lodge have any special promotions?
Yes, guests who stay for 2 nights receive a $50 Best Western Gift Card.
How can I contact Best Western Plus Banff International Lodge by phone or fax?
You can call the lodge at +1 403-762-5575 or fax at +1 403-762-8866.
Where can I find more information or book a room online?
You can visit the Best Western website for the lodge at https://www.bestwestern.com/en_US/book/hotel-rooms.61028.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:61028
What nearby attractions are close to Best Western Plus Banff International Lodge?
Payton Lake, a scenic lake and popular attraction, is located near the lodge, ideal for guests interested in exploring natural sites.
Are there other hotels near Best Western Plus Banff International Lodge?
Yes, nearby hotels include Best Western Plus Siding 29 Lodge and Banff Collection by InnVest Hotels, which guests might consider if looking for additional accommodation options.
Is the town of Banff accessible from Best Western Plus Banff International Lodge?
Yes, the Town of Banff is nearby, providing access to local government offices and other central services that might be useful for visitors.