Astound | Sequim

3.1
172 reviews

About

Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.

Location

Astound | Sequim
1400 W Washington St, Sequim, WA
98382, United States

Hours

Reviews

3.1
172 reviews
5 stars
66
4 stars
23
3 stars
11
2 stars
13
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for helpfulness, while many customers reported poor experiences and long wait times.

Service Reliability

Numerous complaints about unreliable internet service, frequent outages, and slow speeds, leading to customer frustration.

Billing Issues

Customers expressed dissatisfaction with unexpected price increases and billing errors, contributing to a negative perception of the company.

Installation Experience

Positive remarks about installation technicians, who were often described as professional and efficient.
  • JH
    Janelle Hankinson
    1 day ago
    5.0
    Excellent service!!!!! Highly recommend!
  • JL
    Jean Pierre Lelarge
    Nov 26, 2025
    5.0
    Sandi was very helpful and gracious.
  • CH
    C Heath
    Nov 21, 2025
    4.0
    Typical astound center.
  • DS
    D S
    Nov 6, 2025
    5.0
    Very nice people to deal with. Every time I have been in the store very professional. Thank you.
  • AA
    Alvarino
    Oct 30, 2025
    5.0
    Great job, diagnosed the problem further realy fast. Great job Robert. Thank you 😊

Frequently Asked Questions About Astound | Sequim

Does Astound offer a price lock?

Yes, Astound offers a 2 year price lock on any speed.

Do I need a contract to get internet services?

Astound Broadband does not require a mandatory contract for internet services.