Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Virginia Beach. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Cox Authorized Retailer (Military ID Required) - NEX Dam Neck
1977 Terrier Ave, Virginia Beach, VA
23461, United States
Hours
Reviews
3.3
6 reviews
5 stars
3
4 stars0
3 stars
1
2 stars0
1 star
2
- AAAdamJun 21, 20251.0Steer clear of this place. Payed for the top plan, never once did my bandwidth measured over what the lowest plan advertised. The app also has no way to cancel your plan. The store hours suck and are not open when you are available. When calling them directly and requesting to cancel the service, they put you on hold and leave for hours. Did not give me my deposit back, and had the damn thing unplugged for the weeks while I would call them every other day to cancel, and when I had time finally to catch them on the open hours, it went over to the next pay period. They will not stop calling and harassing for $36, of which my deposit was supposed to be over $50 alone for the retured router. Shaddy scammers. Use Verizon or Tmobile mobile internet. It works better here anyways.
- RPRobert PriceDec 19, 20245.0My internet was out. They repaired everything. Replaced the out side cable also and the router. Great job.
- KDKevin DeslhommesFeb 21, 20205.0Louise’s costumer service is excellent, she cares about all of her clients and goes the extra mile to help her clients.
- LSLouise SawyerJan 21, 20205.0Great customer service!
Frequently Asked Questions About Cox Authorized Retailer (Military ID Required) - NEX Dam Neck
What services does Cox Authorized Retailer (Military ID Required) - NEX Dam Neck offer?
The store offers Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, equipment pick up and drop off, and bill payment services.
What brands and products are available at this Cox Authorized Retailer?
They offer devices and accessories from brands including Apple Mobile Devices and Samsung Mobile Devices, along with Cox Communications services.
What are the regular operating hours of the Cox Authorized Retailer at 1977 Terrier Ave?
The store is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Are there any special holiday hours for this Cox store?
Yes, on December 24 and December 31, the store is open from 10:00 AM to 4:00 PM. The store is closed on November 27, December 25, and January 1.
What payment options are accepted at this Cox Authorized Retailer?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Is a military ID required to shop at this Cox Authorized Retailer location?
Yes, this Cox Authorized Retailer specifically requires a military ID for service, as indicated by its name.
What types of internet plans are available at the Cox store in Virginia Beach?
The store offers ultra-fast Multi GIG Internet plans along with next-generation 5G mobile plans for customers.
What nearby places can I visit before or after my appointment at this Cox store?
Nearby you can visit the Navy Exchange Main for shopping, relax at the Dam Neck Annex Gym, or grab a meal at Subway.
How can nearby transit or facilities assist me in finding the Cox store at 1977 Terrier Ave?
The store is near the Dam Neck Naval Base and Navy Exchange Package, which are well-known local landmarks that can help you locate the store easily.
Are there recreational activities near the Cox Authorized Retailer location?
Yes, you can enjoy bowling at Dam Neck Bowling Alley or Seaside Lanes close to the store, offering fun options before or after your visit.