Brand Certified
Cox Store
3.7(802 reviews)
Certified by Cox Store • Feb 22, 2026
Business Details
1140 North Military Highway, Norfolk, VA
23502, United States
Certified by Cox Store • Feb 22, 2026
(757) 228-1971
Certified by Cox Store • Feb 22, 2026
https://www.cox.com/residential/local/stores/va/norfolk/1140-north-military-highway.html
Certified by Cox Store • Feb 22, 2026
About
Certified by Cox Store • Feb 22, 2026
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Norfolk. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Certified by Cox Store • Feb 22, 2026
Hours
Certified by Cox Store • Feb 22, 2026
Reviews
3.7
802 reviews
5 stars
395
4 stars
126
3 stars
81
2 stars
46
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting individual representatives for their exceptional service.
Service Issues
Numerous reviews mentioned frequent internet outages and poor connectivity, leading to frustration among customers.
Long Wait Times
Several customers reported long wait times for support, both in-store and on the phone, which negatively impacted their experience.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high bills and unexpected charges, leading to feelings of being overcharged.
- RBRA BOFeb 5, 20264.0I usually like to go to the store to handle any difficult issues. The associate working with me typically been able to help me resolve quickly and TRUTHFULLY HONEST!
- CJCharles JohnsonFeb 4, 20261.0Cox sucks
- AAaroura528Jan 5, 20261.0Tried contacting support and waited 1 hour in their "live" chat, never received a response and tried calling only to get hung up on as soon as someone answered.
- JKjohn kiesowJan 5, 20261.0Terrible service at cox Our internet constantly falls off... I call and get placed on 30min holds to only get placed on another 30min hold and still haven't gotten our service fixed Been this way now for 4 days and no one listens
- TDTony DensonDec 27, 20255.0In and out. Great service!
Brand Certified Facts from Cox Store
Cox Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website